409 customer support manager jobs at 194 companies in Washington
2w
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Customer Support Manager
California or Washington
$102k-$158k/yr RemoteFull Time
5+ YOE5+ years customer support management, process building, knowledgebase management, hands-on support systems experience; High School required, Bachelor\u0002s preferred; Salesforce Service Cloud experience preferred; AI implementation preferred.
Salesforce Service Cloud
2w
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Customer Support Manager
California or Washington
$102k-$158k/yr RemoteFull Time
5+ YOE5+ years customer support management, process building, knowledgebase management, Salesforce Service Cloud experience preferred, AI implementation preferred; High School required, Bachelor's preferred.
Salesforce Service Cloud
3w
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
8h
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or United States
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree; 1–4 years of SaaS customer support experience; problem-solving, troubleshooting, prioritization, time management, and excellent written and verbal English communication skills.
CRM, Slack, Microsoft 365
3w
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
Long Tail Health Solutions: AI platform for healthcare revenue cycle and denial management.
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
1d
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Customer Record Support Supervisor (CSS4)
Olympia, Washington, United States
$52k-$68k/yr HybridFull Time
4+ YOE2+ MgmtFour years of customer assistance experience, including two years leading teams, two years using Microsoft Office, and experience explaining policies, researching procedures, and supporting business partners.
Microsoft Office, Microsoft Office applications
1d
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
1w
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
3w
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Customer Support Coordinator
Seattle, Washington, United States
$25-$31/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; associate degree preferred. Strong communication, organizational, order management, and MS Office skills. Familiarity with AS9100, Oracle JDEdwards or SAP is beneficial.
Microsoft Word, Microsoft Excel, Oracle JDEdwards, SAP, BPM, AHA
2mo
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Customer Success Manager (BRIVITY)
Bellingham, Washington, United States
$24-$26/hr OnsiteFull Time
Manage a portfolio of SaaS customers, drive engagement and retention, and support with product knowledge in Brivity tools.
HubSpot, CRM, CMA, Marketer, Website, Go App, Kwkly
1mo
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Senior Manager Customer Debug Support Engineering
Seattle, Washington, United States
OnsiteFull Time
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
1mo
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Remote Customer Support Representative – Work From Home (Full-Time / Part-Time)
White Center, Washington, United States
$20-$39/hr RemoteFull Time, Part Time
Experience in customer-facing support, strong written/verbal communication, problem-solving, time management, reliable internet and home workspace required.
2mo
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Customer Care Manager
Gig Harbor, Washington, United States
$82k/yr OnsiteFull Time
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
1mo
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Customer Care Manager
Westerville or California or Washington or Oregon or New York or Colorado or United States
RemoteFull Time
1+ YOECustomer-facing role requiring technical aptitude, CRM and Microsoft Office experience, strong communication and problem-solving; 1+ years' customer-focused experience desired, background in technical support/implementation preferred.
Customer Relationship Management (CRM), Microsoft Office
4w
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3mo
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Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yr OnsiteFull Time
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
1mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
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