Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
96 customer support manager jobs at 67 companies in Falling Waters, WV
4d
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
1mo
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Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Customer-facing CSM role requiring experience in technical customer support, strong communication, problem-solving, and ability to drive customer adoption, retention, and expansion of cybersecurity solutions.
Windows, Linux, Ubuntu, RHEL, Syslog, DNS, NTP, HTTPS, SSL, TCP/IP, Ethernet, proxy, firewall
2w
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FT Assistant Manager Customer Service (259681)
Sterling, Virginia, United States
OnsiteFull Time
Manage customer service operations and support retail activities as an assistant manager.
3mo
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Store Support
Gaithersburg, Maryland, United States
$19-$21/hr OnsiteFull Time
Performs non‑sales store support tasks such as order fulfillment, customer and vendor interaction, cash handling, and administrative duties; must be detail‑oriented with good time management and integrity.
2d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1mo
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Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
AWS
3w
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Ashburn, Virginia, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ Mgmt18+ months retail experience, 6+ months supervisory experience, cash and expense management, product and food safety knowledge, ability to lift 50 pounds, proficiency with Microsoft Office and email, strong leadership and customer service skills.
Microsoft Office
2mo
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Supervisor Customer Service
Sterling, Virginia, United States
$75k/yr OnsiteFull Time
1+ YOE1+ years experience; supervisory and leadership skills, strong communication, customer-service orientation; ability to assign/review work, prepare schedules, train staff, manage purchase order workflow, and support branch sales.
2mo
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Senior Support Technician
Timonium or Frederick
HybridFull Time
Experience managing incidents and supporting desktops, servers, networking, backup/disaster recovery, Office 365, RMM/PSA tools; strong customer service and communication skills; professional IT certifications preferred.
Office 365, ConnectWise Manage, ConnectWise Automate, RMM, PSA, Azure Virtual Desktops, VPN, Remote Desktop Services, Datto, Fortinet
2w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
2w
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Sales Support Specialist - Maryland
Williamsport, Maryland, United States
$22-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, strong communication, organization, math, critical thinking, and phone skills, plus ERP/order management, Microsoft Office Suite, inventory, logistics, and measurement proficiency.
ERP, Microsoft Office Suite
2w
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
2mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
3w
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FULL TIME CUSTOMER SERVICE TEAM LEAD
Chambersburg, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
1+ YOEFlexible schedule including nights and weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; ability to handle customer concerns and support POS/registers.
1w
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Field IT Support 3 Loudoun VA
Loudoun County, Virginia, United States
$26-$35/hr FieldFull Time
5+ YOERequires a high school diploma or GED, 5+ years of technical customer service and installation or software training, 5+ years with networking and Windows servers/workstations, a vehicle, and physical ability to install equipment.
Windows, Oracle, SQL, Microsoft Word, Microsoft Excel, Cat5e, 568a, 568b, RJ45, MDF, POTS, Method of Procedures (MOPs)
1w
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IT Program Manager
Sterling, Virginia, United States
$150k-$254k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years managing technical teams in classified environments, including 3+ years supporting Intelligence Community customers. Must possess or obtain Top Secret/SCI Polygraph clearance.
Kubernetes, Terraform, CI/CD, AWS Solutions Architect, Microsoft Azure Solutions Architect, Risk Management Framework (RMF), POA&M, Authority to Operate (ATO), SDLC, APIs
1mo
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Interim Support Lead Part Time
Gaithersburg, Maryland, United States
$19/hr OnsitePart Time
1+ Mgmt1+ year management experience; cash handling, crew training, merchandising, customer service; ability to lift up to 25 lbs and work flexible schedules.
cash register
4d
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Customer Service Representative
Newburg, Pennsylvania, United States
$60k-$75k/yr OnsiteFull Time
Associate's or bachelor's degree preferred. Preferred experience in contract administration, compliance, construction administration, or commercial operations. Requires organization, communication, deadline management, customer service, and Microsoft Office proficiency.
Microsoft Office Suite, document management systems
1mo
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Construction Project Manager
Cumberland, Maryland, United States
$50k-$60k/yr FieldFull Time
1+ YOE1-3 years construction and window measurement experience; valid driver\u0002s license; measuring, permitting, vendor coordination, customer negotiation, safety compliance, administrative and staging support.
iPad, iPhone
4d
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
$92k-$148k/yr HybridFull Time
Experience supporting complex enterprise organizations, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, and analytical problem-solving.
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