97 customer support manager jobs at 77 companies in Ferndale, WA
3w
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Senior Manager, Customer Support - North America
Burnaby, British Columbia, Canada
$120k-$179k/yr OnsiteFull Time
10+ YOE10+ years leading customer support teams, bachelor's degree, expertise with SAP and Salesforce, strong stakeholder influence, and customer experience best practices.
SAP, Salesforce (SFDC), Live Chat, Talkdesk, Google Workspace
3mo
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Customer Success Manager (BRIVITY)
Bellingham, Washington, United States
$24-$26/hr OnsiteFull Time
Manage a portfolio of SaaS customers, drive engagement and retention, and support with product knowledge in Brivity tools.
HubSpot, CRM, CMA, Marketer, Website, Go App, Kwkly
3mo
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Customer Support Engineer Team Lead
Richmond, British Columbia, Canada
$45k-$70k/yr OnsiteFull Time
5+ YOE2+ MgmtDiploma/degree in electronics or electrical engineering, 5+ years technical support, 2+ years supervisory experience, RF/microwave troubleshooting, hands-on test equipment experience, customer-facing and documentation skills.
2w
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Customer Care / Partner Support Representative (Part-Time)
Langley, British Columbia, Canada
$20-$25/hr OnsitePart Time
1+ YOE1–3 years customer service/support experience, professional phone presence, ability to manage high inbound volume, clear empathetic communication, and comfort using CRM and policy administration platforms.
CRM, policy admin
1w
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Customer Success Account Manager - Signature - Everett, WA
Everett or Marysville or Spokane or Monroe or Snohomish or Arlington
$65k-$113k/yr FieldFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organizational skills, data-driven thinking, and excellent written communication.
UPS DRIVE
3mo
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Store Support
Bellingham, Washington, United States
$21-$22/hr OnsiteMultiple Commitments Available
Performs non-sales store support including order fulfillment, customer and vendor assistance, administrative tasks, cash handling, and program compliance; requires attention to detail and time-management.
3mo
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VP, Global Customer Support
Vancouver or Toronto or Calgary or Dublin or Sydney or United States
$184k-$276k/yr RemoteFull Time
8+ YOE5+ MgmtLeads 150+ global customer support team; builds AI-first support; experienced in scaling SaaS customer care.
Maven AI, Decagon, Sierra, Intercom Fin, Claude, Salesforce Service Cloud, Talkdesk, Looker, Playvox, Zendesk
1mo
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Building Manager Support Specialist
Vancouver or Richmond or Coquitlam or White Rock
$24/hr FieldFull Time
Cleantech Service Group: Professional janitorial and facility maintenance services throughout British Columbia.
2+ YOE2+ years building management or property operations experience preferred; strong customer service, communication, and organizational skills; comfort with minor maintenance tasks; familiarity with Microsoft Office and mobile apps; ability to travel between sites.
Microsoft Office
2w
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Data Solutions Support Specialist
Toronto or Calgary or Vancouver
HybridFull Time
3+ YOE3+ years customer support experience with data management, post-secondary education in data/computer science, strong technical aptitude, SQL/MongoDB/Postman/Power BI/Pentaho experience, excellent communication and troubleshooting skills.
Microsoft Excel, Microsoft Access, SQL, MongoDB, Postman, browser developer tools, Power BI, Pentaho
1mo
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Customer Service (SFU Dining Commons, Burnaby, BC)
Burnaby, British Columbia, Canada
$24/hr OnsiteFull Time
Perform cleaning, refill beverage stations and cutlery, distribute supplies, support customers, resolve concerns, follow sanitation and safety, strong time management and English communication.
2mo
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CLK 09R - Registries Support Clerk
Victoria, British Columbia, Canada
$40k-$46k/yr OnsiteFull Time
2+ YOEAdministrative/clerical experience; Grade 12; typing/word processing; data entry; basic financial transactions; records management; strong customer service.
Word, Excel, Outlook
1mo
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Technical Support Lead
Vancouver, British Columbia, Canada
$55k-$75k/yr OnsiteFull Time
5+ YOE5+ years in customer-facing technical roles; troubleshooting industrial electrical, battery, and power conversion systems; strong communication, reporting, and process development skills; experience leading or mentoring technical teams.
1mo
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Customer Service Representative 1
Burnaby, British Columbia, Canada
$38k-$52k/yr OnsiteFull Time
Provide phone/email/chat support, order management, product troubleshooting, strong communication, Excel/MS Office proficiency, high school diploma; bike industry experience a plus.
Microsoft Office, Microsoft Excel
2w
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IT Support Specialist
Vancouver or Ontario
$51k-$71k/yr OnsiteFull Time
2+ YOE2+ years IT support experience, bachelor\u0002s degree or equivalent, strong troubleshooting, IT service management knowledge, Microsoft 365 and Windows experience, excellent communication and customer service.
Microsoft 365, Windows
2w
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Compliance & Customer Service Administrator - Delta, BC
Delta, British Columbia, Canada
$48k-$51k/yr HybridFull Time
Maintain subcontractor compliance, manage contract administration, produce reports, handle customer service work orders, and communicate with clients and subcontractors.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, CMMS, Microsoft Office
1mo
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IT Support & Data Specialist
Victoria, British Columbia, Canada
$80k-$90k/yr OnsiteFull Time
Post-secondary credential in IT or related field, technical support experience across multi-platform environments, account management, data systems, troubleshooting, and strong communication and customer service skills.
Google Workspace for Education, Blackbaud, Managebac, Mosyle MDM, FileMaker, Raiser’s Edge, Financial Edge
2w
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Sales Support Coordinator
Vancouver, British Columbia, Canada
$24-$30/hr OnsiteFull Time
Experience in sales/order-entry/customer service, strong communication and problem-solving, ability to manage multiple customer cases and software tools, and an eye for process improvement.
1w
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Deskside Support Technician I & II
Coupeville, Washington, United States
$28-$45/hr OnsitePart Time
1+ YOE1+ year IT support experience (Tech I) or 3+ years (Tech II); associates in IT or relevant certification preferred; experience with Windows OS, imaging, MS Office, incident management; strong customer service and communication skills.
Windows OS, Microsoft Office Suite, ManageEngine
2mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
2mo
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Customer Financial Services Lead
Langley, British Columbia, Canada
$80k-$90k/yr OnsiteFull Time
Implements credit and collection policies, monitors customer accounts, conducts credit assessments, supports lien processes, provides coaching and training, and collaborates with sales/operations; knowledge of Canadian and US construction industry and lien process required.
Microsoft Office, AR automation tools, ERP systems
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