347 customer support manager jobs at 218 companies in Fontana, CA
2mo
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Zendesk, HubSpot, Salesforce
3mo
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Customer Support Manager
Los Angeles, California, United States
$65k-$75k/yr HybridFull Time
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
DocuSign, Contract management tools
1mo
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Zendesk, Salesforce Service Cloud, Freshdesk
3d
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree, 1–4 years of SaaS customer support experience, troubleshooting and problem-solving skills, time management, prioritization, and excellent written and verbal English communication.
CRM, SaaS, Slack, Microsoft 365
1d
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Customer Support Associate - Japanese Speaker
Dallas or Los Angeles or New York City
$20-$25/hr RemoteFull Time
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
2mo
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Head of Customer Support
Costa Mesa, California, United States
$253k-$336k/yr OnsiteFull Time
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
1mo
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Senior Customer Support Specialist
Anaheim, California, United States
$71k-$89k/yr OnsiteFull Time
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1w
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Customer Service Representative/Inside Sales Support
Costa Mesa, California, United States
$25-$35/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service or inside sales, strong Microsoft Office skills, order and quotation management, communication, organization, and preferably SAP, Dynamics, Adobe, and Bluebeam Revu experience.
SAP, Dynamics, Adobe, Bluebeam Revu, Microsoft Excel, Microsoft Outlook, Microsoft Word
2w
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Manager, AOG Sales Support
Garden Grove, California, United States
$78k-$123k/yr OnsiteFull Time
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
1w
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Customer Quality Manager
San Jose or Murrieta
$145k-$216k/yr OnsiteFull Time
Engineering degree and semiconductor/device reliability knowledge required; experience in failure analysis, customer support, audits, problem-solving (8D), process control and quality systems; strong communication; willingness to travel up to 25%; US work authorization preferred.
8D, FMEA, OCAP, ISO 9001, IATF, VDA, QMS
6d
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Retail Support Specialist
Cypress, California, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
AT&T
2w
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Customer Service Representative
Chino, California, United States
$22/hr OnsiteFull Time
1+ YOEAnswer phones, manage customer orders, coordinate moves, and provide timely customer support; 1 year customer service experience and intermediate Microsoft Word/Excel/Outlook skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Supervisory Medical Support Assistant
Los Angeles, California, United States
$69k-$90k/yr OnsiteFull Time
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Vista Scheduling Package
2mo
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Support Services Allocator
Los Angeles, California, United States
$62k-$69k/yr OnsiteFull Time
3+ MgmtScheduling and dispatching staff for airport support services, managing assignments during irregular operations, supervising breaks, and communicating clearly under pressure.
AVTECH, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Dealer Support Specialist
Buford or Cerritos
OnsiteFull Time
5+ YOEBachelor's degree in business, marketing, or related field; 5+ years in inside sales, sales support, account management, or business development; Microsoft Office, SharePoint, and CRM/Warehouse Management Systems experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, CRM, Warehouse Management Systems
5d
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
1mo
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Customer Service Representative
San Clemente, California, United States
$17-$18/hr OnsitePart Time
Provide customer-facing support, inspect and maintain equipment, manage rentals using U-Scan technology, perform light-to-moderate physical tasks, and hold a valid driver’s license and high school diploma or equivalent.
U-Scan
3d
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Senior Supervisor, Global Customer Support Services
Irvine or San Jose
$84k-$112k/yr OnsiteFull Time
6+ YOERequires 6+ years in customer support or contact center operations, global coordination, workforce support, telecom, process improvement, or related leadership; strong contact center, data, and operational readiness expertise.
Oracle Service Cloud, Genesys, JIRA, ServiceNow, Power BI, Smartsheet, Microsoft SharePoint, Microsoft Office, CRM, UAT
1mo
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Customer Experience Specialist
Los Angeles, California, United States
HybridFull Time
Provide inbound/outbound support, manage orders in NetSuite, log interactions in HubSpot, multi-system agility, strong organization and communication; located in/near Greater Los Angeles preferred.
NetSuite, HubSpot
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