237 customer support manager jobs at 164 companies in Moreno Valley, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Anduril Industries: Defense technology building autonomous military hardware and software.
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Service Representative/Inside Sales Support
Costa Mesa, California, United States
$25-$35/hrOnsiteFull Time
Targetti USA: Designs and manufactures architectural indoor and outdoor lighting systems.
3+ YOERequires 3+ years in customer service or inside sales, strong Microsoft Office skills, order and quotation management, communication, organization, and preferably SAP, Dynamics, Adobe, and Bluebeam Revu experience.
SAP, Dynamics, Adobe, Bluebeam Revu, Microsoft Excel, Microsoft Outlook, Microsoft Word
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
Infineon TechnologiesFrankfurt Stock Exchange: IFX: Designs and manufactures semiconductors for power and IoT systems.
Engineering degree and semiconductor/device reliability knowledge required; experience in failure analysis, customer support, audits, problem-solving (8D), process control and quality systems; strong communication; willingness to travel up to 25%; US work authorization preferred.
UpdatePromise: SaaS platform for automotive dealership service and communication.
Technical support experience required, with advanced Microsoft Office and Office365 knowledge, strong organization, communication, prioritization, problem-solving, and deadline-management skills.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
Berger Transfer & Storage: Provides residential and commercial moving, storage, and distribution services.
1+ YOEAnswer phones, manage customer orders, coordinate moves, and provide timely customer support; 1 year customer service experience and intermediate Microsoft Word/Excel/Outlook skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Viking RangeNASDAQ: MIDD: Manufactures professional-grade kitchen appliances for residential and commercial use.
5+ YOEBachelor's degree in business, marketing, or related field; 5+ years in inside sales, sales support, account management, or business development; Microsoft Office, SharePoint, and CRM/Warehouse Management Systems experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, CRM, Warehouse Management Systems
Holliday Rock: Independent producer of aggregate, concrete, and asphalt construction materials.
Customer support experience, strong communication and presentation skills, CRM familiarity, high school diploma or equivalent, and ability to multitask, prioritize, manage time, and lift up to 50 pounds.
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
Provide customer-facing support, inspect and maintain equipment, manage rentals using U-Scan technology, perform light-to-moderate physical tasks, and hold a valid driver’s license and high school diploma or equivalent.
Senior Supervisor, Global Customer Support Services
Irvine or San Jose
$84k-$112k/yrOnsiteFull Time
Western DigitalNASDAQ: WDC: Design and manufacture data storage devices and systems.
6+ YOERequires 6+ years in customer support or contact center operations, global coordination, workforce support, telecom, process improvement, or related leadership; strong contact center, data, and operational readiness expertise.
Oracle Service Cloud, Genesys, JIRA, ServiceNow, Power BI, Smartsheet, Microsoft SharePoint, Microsoft Office, CRM, UAT
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEOne year analytical experience; customer service and computer/software proficiency; capable of preparing maintenance work packages, gathering meter/design data, coordinating schedules; ability to travel up to 20% and reside in California; testing required.
SAP, Microsoft SharePoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AutoCAD, Auto Desk Utility Design (AUD), Design Manager (DM)
Anthro SoCal: Community-driven convention celebrating furry fandom and arts.
Manage high-volume written correspondence, learn and communicate policies, troubleshoot attendee issues, and escalate complex matters; strong written English and punctuality required.
Zendesk, Freshdesk, Jira Service Management, Discord
Ritchie Bros.NYSE: RBA: Conducts global auctions for heavy equipment and industrial assets.
1+ YOE1-3 years customer service experience in sales support or logistics, strong verbal/written communication, customer empathy, problem-solving, and ability to develop creative solutions for complex logistics issues.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtMinimum 1 year of management experience; high school graduate; college experience preferred; strong verbal/written communication; multitasking and creative thinking.
Hub International: Provides global insurance brokerage and risk management services.
1+ YOEHigh school diploma/GED required (college preferred). 1-2 years insurance experience preferred. Willingness to obtain required insurance license within 1 year if unlicensed. Proficiency with Microsoft Office/Outlook and agency management systems; strong communication and problem-solving skills.
Microsoft Office Suite, Microsoft Outlook, agency management systems
Worldwide Golf Shops: Retailer of golf equipment and apparel through specialty stores.
1+ YOEExperience with EDI/logistics or customer service preferred (1+ year). Intermediate Microsoft Excel skill, strong organization and communication, ability to manage priorities and document compliance activities.