40 customer support manager jobs at 25 companies in Forsyth, IL
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Customer Experience Account Manager
Decatur, Illinois, United States
$28/hrOnsiteFull Time
Mueller Water ProductsNYSE: MWA: Manufactures products for water infrastructure and fire protection.
2+ YOEInside sales/customer service support for gas products; technical/mechanical competency; strong interpersonal, verbal and written communication; proficiency with Microsoft Office and inventory/mainframe systems; ability to prioritize and resolve customer issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AS400, JD Edwards (JDE), Act
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support tasks such as order fulfillment, lot/customer assistance, administrative services, cash management, and vendor interaction; must be detail-oriented, have time management skills, and work with little supervision.
Parasol Alliance: Strategic IT partner for senior living communities
1+ MgmtSupervisory experience (1+ year) with technical troubleshooting across devices, client relationship skills, enterprise IT exposure, strong communication/customer service, and ability to pass background check, TB test, and vaccinations.
High school diploma, Microsoft Office knowledge, strong communication and problem-solving skills, customer support ability, attention to detail, and time management. Banking experience preferred but not required.
First Mid BancsharesNASDAQ: FMBH: Provides comprehensive banking, wealth management, and insurance services.
High school diploma or equivalent; 2+ years of clerical or banking experience preferred. Requires Microsoft Office proficiency, accuracy, customer service, workload management, and loan process knowledge.
University of Illinois Foundation: Manages fundraising and private gifts for the University of Illinois.
2+ YOERequires 2 years of IT experience or a qualifying degree substitution, Windows troubleshooting, customer service, communication, analytical and problem-solving skills; identity management and security experience preferred.
Active Directory, Azure AD, Pinnacle, Banner, HR Front End, iBuy, TEM, Microsoft Windows, OnBase, Microsoft Teams
Grain & Protein Technologies: Designs and manufactures grain storage and protein production systems.
5+ YOE5+ years in technical/field service with demonstrated leadership; experience with CRM/case tools (Salesforce preferred); strong communication, problem-solving, and customer-support skills.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Proven leadership in restaurant operations, team coaching, and customer service; ability to manage staff, drive sales, and support training and development.
Senior Field Representative, Field Services Support
Springfield, Illinois, United States
FieldFull Time
RicohTokyo Stock Exchange: 7752: Provides office equipment, printing solutions, and IT services.
3+ YOE3+ years technical experience, industry certification required, valid driver's license, ability to perform diagnostics, repairs, territory and inventory management, and to provide training and customer support.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
Customer service experience, effective communication, basic math knowledge, and ability to work cooperatively, manage conflict, follow directions, and support diverse customers.
Point of Sale (POS), SNAP EBT, Offline SNAP EBT, WIC
City of Champaign: Provides municipal services and public safety to Champaign residents.
Provide administrative support, customer service, document preparation, records management, meeting coordination, website/social media updates, and proficiency with Microsoft Word and Excel; high school diploma or equivalent required.
Microsoft Word, Microsoft Excel, Microsoft Publisher, Adobe InDesign, Canva, Adobe Illustrator
University of Illinois System: Public university system providing academic degrees, research, and healthcare.
Bachelor's degree and experience in event/space management, administrative operations, purchasing or customer service; strong communication, organization, and project management skills.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience; fluent English; able to open/close store, handle cash, manage inventory, and support customer service and operations.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Supervises food and consumables operations, supports customers, maintains product quality and displays, and keeps departments clean, sanitized, and customer-ready.
Ivy Rehab: Provides outpatient physical, occupational, speech, and ABA therapy services.
Prefer 2+ years administrative experience in healthcare; proficiency in Microsoft Excel/Word/Outlook; strong time management, multitasking, communication, and customer-service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook
Meijer: Operates a chain of retail supercenters and grocery stores.
Provide direction and coaching to deli/bakery team, ensure product freshness and food safety, support ordering/stocking/pricing, handle cash/register tasks, and deliver exceptional customer service.
Direct Line Communications: Full-service telecommunications outside plant contractor.
High school diploma or equivalent required; one year of customer service, administrative support, project coordination, billing, or related experience preferred. Requires Microsoft Office, strong Excel, communication, organization, and problem-solving skills.