132 customer support manager jobs at 87 companies in Gillespie, IL
1mo
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Customer Support Specialist
St. Louis, Missouri, United States
HybridFull Time
Bachelor's degree required; experience in customer service or digital support; strong technical troubleshooting, CRM proficiency, excellent communication, and ability to manage multiple priorities.
CRM systems
3w
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Customer Support Specialist
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOEManage facility outages and event support, submit work requests, coordinate across teams, provide customer service, proficient in Microsoft Office, ability to obtain Top Secret/SCI with polygraph.
Microsoft Office
3w
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Customer Support Associate
St. Louis, Missouri, United States
$40k-$45k/yr OnsiteFull Time
3+ YOE3+ years customer service experience in OEM/MRO preferred; high school diploma; excellent communication, problem-solving, organizational skills; proficiency with Word, Outlook, and Excel; ability to manage high transaction volume and work overtime.
Microsoft Word, Microsoft Outlook, Microsoft Excel
1mo
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
2mo
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Billing Support Manager
St. Louis, Missouri, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's in business/finance, 5+ years in billing operations or related, 2+ years managing teams, Salesforce and process-improvement experience, advanced Google Workspace and Microsoft Office skills.
Salesforce, Google Workspace, Microsoft Office, Tableau
2mo
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Store Support
Jacksonville, Illinois, United States
$16-$18/hr OnsiteFull Time
Perform non-sales store support including order fulfillment, lot/customer assistance, administrative tasks, cash handling, vendor interaction; detail-oriented with good time management and integrity.
1w
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Customer Delivery Manager
St. Louis, Missouri, United States
$114k-$133k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent experience, 6 years of relevant aviation experience, aircraft systems knowledge, strong communication and problem-solving skills, computer proficiency, and willingness to travel and support customers after hours.
Microsoft Excel, Microsoft Word, Satcom, Datalink, FMS, Work Change Request (WCR)
4d
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Work From Home - Client Support Manager
Saint Peters, Missouri, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth and work-life balance.
Zoom
4d
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Customer Care Advisor
Tomahawk or Edwardsville or Joliet or Champaign or Phoenix
$19-$22/hr OnsiteFull Time
High school diploma, Microsoft Office knowledge, strong communication and problem-solving skills, customer support ability, attention to detail, and time management. Banking experience preferred but not required.
Microsoft Office
23h
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Manager of Inside Sales Support
Hazelwood, Missouri, United States
OnsiteFull Time
5+ YOERequires 5+ years in sales operations, inside sales, customer service, account or project management; team leadership, manufacturing order-to-delivery knowledge, ERP/CRM experience, and strong cross-functional communication.
ERP, CRM, AI, Infor SyteLine/CSI
1w
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Lead Administrative Support Assistant (4405061)
St. Louis, Missouri, United States
$37k-$38k/yr OnsiteFull Time
3+ YOERequires 3–5 years of relevant experience, independent work, prioritization, teamwork, accurate documentation, customer service, and effective interaction with diverse populations.
IT systems
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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IT Support Analyst I
Saint Louis, Missouri, United States
$45k-$55k/yr OnsiteFull Time
1+ YOEProvide first-level technical support for Windows and Microsoft 365, manage accounts and MFA, deploy and maintain endpoints, and document incidents; associates degree or equivalent and customer service skills required.
Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Entra ID, Active Directory, Microsoft Intune, Enterprise Resource Planning (ERP), Jenzabar, Multi-Factor Authentication (MFA)
2d
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Java + Mainframe Support Lead
St. Louis, Missouri, United States
$80k-$158k/yr OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in IT application support or production operations, 5+ years leading L1/L2/L3 teams, team-building experience, mainframe and Java platforms, senior customer management, and process improvement expertise.
CA7, Autosys, Control-M, JCL, COBOL, DB2, CICS, Java, J2EE, MQ, Kafka, Linux, Unix, SQL, ServiceNow, Splunk, Dynatrace, AppDynamics, Nagios, Python, Shell, PowerShell, RPA
3w
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IT Support Analyst I
Saint Louis, Missouri, United States
$45k-$55k/yr OnsiteFull Time
1+ YOEAssociate degree or equivalent, ~1 year technical support experience preferred, experience with Windows and Microsoft 365, Active Directory/Entra ID, endpoint management, networking basics, strong customer service and problem-solving skills.
Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Entra ID, Active Directory, Jenzabar, Microsoft Intune, Multi-Factor Authentication (MFA)
2w
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Assistant Manager
Hazelwood, Missouri, United States
$26-$28/hr OnsiteFull Time
Provide team training and support, manage daily operations, deliver exceptional customer service, lead and develop staff, multitask in a fast-paced outdoor environment, and stand for long periods.
2w
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Sr. Program Manager - Aerospace & Defense
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOEManage end-to-end aerospace & defense programs, develop business cases, ensure compliance (AS9100, NADCAP, ITAR, DFARS), coordinate cross-functional teams, and support customer engagement.
2w
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Regional Support Supervisor - St. Louis Market
Chesterfield or Saint Louis
FieldFull Time
2+ YOE2+ years branch support experience, customer-service oriented, strong written/verbal communication, Microsoft Office and general PC/Mac software proficiency, ability to multitask and adjust priorities; frequent travel within St. Louis market.
Microsoft Office, Trident, Transaction Manager, OnBase
3mo
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Office Manager/Accountant
St. Louis or St. Louis County
$50k-$60k/yr OnsiteFull Time
2+ YOE2+ years of office management or administrative experience; high school diploma required; proficiency in Microsoft Office and QuickBooks Online; strong organizational and customer service skills.
Microsoft Office, QuickBooks Online, CRM software
2mo
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Technical Service Manager
Assumption, Illinois, United States
$100k-$125k/yr HybridFull Time
5+ YOE5+ years in technical/field service with demonstrated leadership; experience with CRM/case tools (Salesforce preferred); strong communication, problem-solving, and customer-support skills.
Salesforce, Natterbox
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