427 customer support manager jobs at 268 companies in Hurst, TX
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
9h
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
4d
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Customer Support & Services Manager
Grand Prairie, Texas, United States
OnsiteFull Time
8+ YOEBachelor's degree and 8+ years in aerospace aftermarket sales or customer support; strong negotiation, pricing, account development, and commercial acumen required.
2d
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
5+ YOE5+ years leadership in customer-facing organizations, experience building support models, strong communication and public speaking, cross-functional collaboration, escalation management, strategic and analytical skills.
EzyVet
3w
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Customer Support Manager (Super Puma)
Grand Prairie, Texas, United States
OnsiteFull Time
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
2w
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Customer Support Representative
Rhome, Texas, United States
$23/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service/account management experience, AP/AR experience preferred, proficiency with Microsoft Office, SAP, Salesforce, strong communication and multitasking skills.
Microsoft Office, SAP, Salesforce
1w
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On Wing Support Customer Support Planner
Grand Prairie, Texas, United States
OnsiteFull Time
3+ YOE3+ years aircraft engine maintenance operations experience (or HS+4+ years), familiarity with FAR-145 repair station operations, A&P license preferred, SAP and Excel proficiency, bachelor\u0002s degree or equivalent experience, ability to support off-hour AOGs and flexible shifts.
SAP, Microsoft Excel
1d
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yr OnsiteFull Time
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires critical thinking, relationship management, communication, problem solving, and customer support expertise.
6 Sigma Green Belt, telematics, site grading technologies, site network capabilities, site safety systems
1mo
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
1mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
2mo
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Customer Success Manager, Enterprise
Dallas, Texas, United States
HybridFull Time
3+ YOE3-5 years in SaaS sales/support/account management/customer success; travel up to 50%; strong organization, project management, and CRM experience.
3w
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Customer Service Manager
Mesquite, Texas, United States
OnsiteFull Time
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
1mo
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Customer Success Manager - Airline Operations
Irving, Texas, United States
HybridFull Time
7+ YOE2+ MgmtBachelor's degree, 7+ years in customer success/account management, 2+ years people management, experience driving customer satisfaction/retention/growth, strong leadership and communication, knowledge of software/SDLC, experience with customer support and analytics, able to travel up to 20%.
11h
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
2w
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Customer Support Systems Platform Manager (R5349)
Dallas, Texas, United States
$110k-$170k/yr OnsiteFull Time
5+ YOE5+ years Salesforce administration experience, Service Cloud expertise, Flow automation, reports/dashboards, user and permission management, requirements gathering, and stakeholder collaboration. U.S. citizenship required.
Salesforce Service Cloud, Experience Cloud, Salesforce Flows, Salesforce Knowledge, Omni-Channel, Digital Engagement, Apex, Lightning Web Components, APIs
1w
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Customer Experience & Account Manager
Grapevine, Texas, United States
OnsiteFull Time
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
18h
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yr OnsiteFull Time
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires customer support, decision-making, communication, relationship management, and problem-solving skills.
6 Sigma Green Belt, telematics
2w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2mo
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CUSTOMER SUPPORT SUPERVISOR
Fort Worth, Texas, United States
$86k-$94k/yr OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree or equivalent experience; 3 years IT troubleshooting; 2 years supervisory experience preferred; strong communication and analytical skills; valid driver license.
SCCM, Office 365, Active Directory, Windows Server
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