462 customer support manager jobs at 263 companies in Kenosha, WI

2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
3w
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
Wheels
Wheels: Provides comprehensive fleet management and vehicle leasing solutions.
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
2w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
Education Walkthrough
Education Walkthrough: Classroom observation and feedback platform for K-12 educators.
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
1mo
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Customer Success Manager
Brookfield, Wisconsin, United States
OnsiteFull Time
Techtronic Industries
Techtronic IndustriesHong Kong Stock Exchange: 669: Designs and manufactures cordless power tools and cleaning products.
3+ YOE3–5+ years in customer success, account management, SaaS implementation, technical sales, support, construction technology, or customer-facing B2B work; construction workflow knowledge and willingness to travel up to 50%.
ONE-KEY, mobile apps, SaaS, IoT, CRM, Salesforce, BIM
1mo
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Customer Success Manager
Brookfield, Wisconsin, United States
FieldFull Time
Milwaukee Tool
Milwaukee ToolHong Kong Stock Exchange: 0669: Designs and manufactures heavy-duty power tools and equipment.
3+ YOERequires 3–5+ years in customer success, account management, SaaS implementation, technical sales, support, construction technology, or a customer-facing B2B role; construction workflow knowledge, technical aptitude, communication skills, and up to 50% travel.
ONE-KEY, Salesforce, CRM, SaaS, IoT, BIM
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
5d
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Regional Service Support Manager
Elgin or Florida
$85k-$95k/yr FieldFull Time
Federal Signal
Federal SignalNYSE: FSS: Manufacturer of infrastructure maintenance and public safety equipment.
5+ YOEBachelor's degree and 5+ years of vehicle service, repair, fluid power, electronics, or related technology experience. Requires technical training, troubleshooting, customer support, and dealer management capabilities.
ESG Service Cloud
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
Onbe
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
5d
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
Automotive Keys Group
Automotive Keys Group: Remanufactures and distributes replacement automotive keys and keyless remotes.
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
1w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
The Vomela Companies
The Vomela Companies: Full-service provider of large format printing and visual communications.
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
2mo
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Customer Operations Manager
Kenosha, Wisconsin, United States
$95k-$105k/yr HybridFull Time
Alfa Laval
Alfa LavalNasdaq Stockholm: ALFA: Manufacturing equipment for heat transfer, separation, and fluid handling.
Bachelor's degree in Business or equivalent experience; proven leadership in customer support/account management; strong order management and cross-functional coordination skills; ERP/CRM and Microsoft Office proficiency; analytical and process-improvement experience.
ERP, CRM, Microsoft Office Suite
1w
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Manager, NetSource Customer Service & Development
Schaumburg, Illinois, United States
$95k-$115k/yr OnsiteFull Time
Network Distribution
Network Distribution: Distributes janitorial, foodservice, and packaging supplies to global businesses.
5+ YOERequires 5–10 years in customer support or customer-facing environments, leadership experience, a four-year business-related degree, Microsoft Office proficiency, communication, presentation, organizational, and cross-functional management skills.
Salesforce, Microsoft Office Suite, SAP
2mo
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Store Support
Elgin, Illinois, United States
$16-$18/hr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support including order fulfillment, lot/customer assistance, administrative tasks, cash management, vendor interaction, attention to detail, and time management.
1w
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Work From Home - Client Support Manager
Kenosha, Wisconsin, United States
RemoteFull Time
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
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