71 customer support lead jobs at 47 companies in Kenosha, WI
2w
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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
2w
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Support Lead Part Time
Menomonee Falls, Wisconsin, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
cash register
6d
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Customer Success Team Lead (5pm-1am CT)
Chicago, Illinois, United States
$29/hr OnsiteFull Time
Requires 5+ years in customer service, technical support, or helpdesk work, preferably healthcare; English proficiency; Zendesk experience; troubleshooting and team-coordination skills. Bachelor's preferred; ACRP certification a plus.
Zendesk, Google Suite, CRM, Quality Management System (QMS), Electronic Data Capture (EDC), Interactive Voice Response System (IVRS)
1mo
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
1mo
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Team Lead – Sparkle Express Car Wash (Elgin, IL)
Elgin, Illinois, United States
$17-$18/hr OnsiteFull Time
Lead shift operations, coach and support team members, ensure cleanliness and safety, handle customer interactions, support hiring and training; supervisory experience a plus.
1mo
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Loan Application Support Team Lead (Hybrid)
Chicago, Illinois, United States
$21-$23/hr HybridFull Time
3+ YOE3+ years contact center experience, lending or loan operations experience, strong leadership and problem-solving, and data analysis to inform decisions.
2mo
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Shift Lead
Glendale, Wisconsin, United States
$16-$20/hr OnsitePart Time
Ability to lead team in absence of management, support front-of-house and kitchen operations, train staff, ensure food safety and high customer service; prior restaurant experience is a plus.
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
3mo
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Customer Experience Truck Fleet Advocate
Elmhurst, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years in sales, product support, or technical knowledge; 1+ year as a technical support lead.
CRM, ERP, quotation software, Parts catalog, email, phone, video conferencing
1d
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User Support Manager
Pleasant Prairie or Atlanta or Buckeye or Dallas or De Soto or Erie or Kenosha or Orlando
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years leading technical support teams, ITSM knowledge, customer-facing team management, strong problem-solving and communication skills, and project management experience.
Microsoft O365, Microsoft SharePoint, Jira, Quick
1mo
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Shift Lead - Buffalo Wild Wings - Gurnee, IL
Gurnee, Illinois, United States
$18-$21/hr OnsiteFull Time
Lead and coach restaurant team, support management, follow operational playbook, provide customer-facing service in a fast-paced environment.
1mo
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Shift Lead
Forest Park, Illinois, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience, fluent English, ability to open/close store, perform cash handling, support inventory and customer service, and comply with regulated-product rules.
2mo
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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Franklin, Wisconsin, United States
$20/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year prior lead or management housekeeping experience; ability to train, supervise, assign schedules, ensure quality, follow PPE procedures, and provide customer service in a hospital support services setting.
1w
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Sales Lead- Full-time
Milwaukee, Wisconsin, United States
$18-$22/hr OnsiteFull Time
1+ YOERequires 1+ year of retail experience, strong sales and customer engagement skills, team support and coaching ability, excellent communication, and flexible availability for weekends, evenings, and holidays.
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
2mo
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Key Lead - Water Tower Place, Hollister
Chicago, Illinois, United States
$20/hr OnsitePart Time
Retail supervisory role supporting store operations: opening/closing, register operation, OMNI order fulfillment, visual merchandising, inventory control, and customer service; high school diploma preferred and ~1 year retail experience preferred.
Point of Sale, OMNI
1w
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Lead Guest Services Team Member
Oak Creek, Wisconsin, United States
$13-$18/hr OnsiteFull Time
Leads one to two cashiers, processes cash and card transactions, completes shift reports, resolves guest issues, promotes products, and supports travel center operations.
22h
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Lead Barista - PT
Glendale, Wisconsin, United States
OnsitePart Time
Leads café operations, coaches baristas, prepares drinks and food, maintains merchandising and safety standards, supports inventory, customer service, and loss prevention.
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