205 customer support manager jobs at 123 companies in Naugatuck, CT
2mo
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
3w
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
6d
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Signature Customer Success Account Manager - Stamford, CT
Stamford or Norwalk or Stratford
$70k-$123k/yr OnsiteFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, organizational skills, data-driven thinking, and excellent written communication.
UPS DRIVE
1mo
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Principal F135 Customer Support Engineer (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
1w
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Customer Service & Sales Support Team Leader
South Windsor, Connecticut, United States
$90k-$95k/yr OnsiteFull Time
3+ YOERequires 3–5+ years of inside sales, customer service leadership, or sales operations experience in building products or distribution, plus a high school diploma, product knowledge, leadership, analytical, communication, and CRM/ERP proficiency.
Microsoft Office, Salesforce, SAP, Infor, Agility, ERP systems, CRM platforms
5d
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Work From Home - Client Support Manager
Waterbury, Connecticut, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
2w
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Sr Manager - Customer Service Technology
Orange, Connecticut, United States
$156k-$195k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years IT experience supporting customer service platforms in regulated utilities; CIS and vendor management experience; regulatory and compliance knowledge.
Customer Information Systems (CIS), SAP IS-U Meter-to-Cash, SAP Service Cloud, CCaaS, Salesforce, SAP S/4 HANA Utilities, IVR
1d
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Partner Support Specialist
White Plains, New York, United States
$75k-$100k/yr OnsiteFull Time
Customer support experience, strong organization, attention to detail, persistence, and project management skills required. Bachelor's degree preferred; veterinary industry experience is a plus.
Company laptop
3mo
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Customer Relations Representative
Farmington, Connecticut, United States
$20-$26/hr OnsiteFull Time
2+ YOEManage orders, communicate with customers, support sales, review reports, and collaborate with cross-functional teams using SAP and MS Office.
SAP, Microsoft Excel, Microsoft Word
1mo
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Customer Service Lead Starting at $19 hourly
West Hartford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, communicate effectively, and support sales and operations in a retail showroom.
CRM (Customer Relationship Management), Ticketing system
3d
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Huntington Station, New York, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ MgmtRequires 18+ months of retail Team Member experience, 6+ months of supervisory experience, product and regulatory knowledge, leadership skills, mathematical ability, and proficiency with Microsoft Office and operations applications.
Microsoft Office, email, box cutters, electric pallet jacks
2w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1w
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Full Time Support Lead
Waterford, Connecticut, United States
$18/hr OnsiteFull Time
1+ YOESupervise store associates, provide excellent customer service, manage opening/closing, handle cash, and support merchandising; high school diploma and 1 year management experience required.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Commercial Support Represenative
Cromwell, Connecticut, United States
OnsiteFull Time
1+ YOEProvide commercial support for customer teams including order management, contract administration, proposals, change control, AR resolution and SAP data entry; US citizenship and 1 year contracts experience required.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, SAP
3d
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Customer Service Liaison/Front Desk Receptionist
White Plains, New York, United States
$23/hr OnsiteFull Time
Customer support experience, CRM familiarity, strong phone and communication skills, active listening, multitasking, problem-solving, computer literacy, time management, and interpersonal skills.
CRM
2d
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Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1w
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Sales Support Administrator
Middletown, Connecticut, United States
OnsiteFull Time
Inside sales/customer service experience, strong Microsoft Word and Excel skills, exceptional customer service and communication, ability to multitask and manage details, valid NYS driver's license; Epicor Solar Eclipse knowledge a plus.
Microsoft Word, Microsoft Excel, Epicor Solar Eclipse
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