129 customer support manager jobs at 83 companies in Newark, OH

4d
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
1w
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Customer Support Associate- German
Eldoret or Ottawa or Penang or Columbus or Amsterdam or Nairobi or Toronto
RemoteFull Time
Assent
Assent: Software for supply chain sustainability and regulatory compliance management.
German and English fluency, customer or supplier support experience, strong communication and time management skills, computer proficiency with MS Office Suite and Google Applications, and ability to manage multiple priorities.
Microsoft Office Suite, Google Applications
1w
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Customer Support Specialist
Dublin, Ohio, United States
$42k-$45k/yr OnsiteFull Time
Catalyst Acoustics Group
Catalyst Acoustics Group: Designs and manufactures architectural and industrial noise control products.
3+ YOE3+ years customer service or order management experience in manufacturing; strong communication, attention to detail, and proficiency with Microsoft Office and ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Infor Visual ERP
1mo
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Customer Care Manager
Westerville or California or Washington or Oregon or New York or Colorado or United States
RemoteFull Time
VPL
VPL: SaaS platform optimizing shipping and logistics for healthcare organizations.
1+ YOECustomer-facing role requiring technical aptitude, CRM and Microsoft Office experience, strong communication and problem-solving; 1+ years' customer-focused experience desired, background in technical support/implementation preferred.
Customer Relationship Management (CRM), Microsoft Office
1mo
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
impact.com
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
3w
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Client Support Manager
Dublin or United States
HybridFull Time
Quantum Health
Quantum Health: Provide healthcare navigation and care coordination for self-insured employers.
5+ YOEBachelor's degree or equivalent,5+ years client success/account management experience,proficiency with MS Office,CRM,Salesforce,ServiceNow,ability to travel ~25%,must be authorized to work in US without sponsorship.
Microsoft Office Suite, CRM software, Salesforce, ServiceNow
1mo
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Customer Success Manager - eGaming, Cambridge, OH
Cambridge, Ohio, United States
OnsiteFull Time
Arrow International
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
1w
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Talent Manager - Administrative & Customer Support
Dublin, Ohio, United States
HybridFull Time
Robert Half
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOE2+ years business development experience in a metrics-driven environment, experience recruiting or supporting administrative/customer support roles, BA/BS preferred, working knowledge of Windows, Microsoft Office and Salesforce, strong communication and closing skills.
Windows, Microsoft Office, Salesforce
2w
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Customer Service Account Manager
Hebron, Ohio, United States
OnsiteFull Time
RRD
RRD: Provides marketing, packaging, print, and supply chain solutions globally.
5+ YOEHigh school diploma and 5+ years administrative/operational support experience in manufacturing; strong MS Office/MAC skills, excellent communication and organizational skills; able to work weekends and holidays.
Microsoft Office, MAC word processing
1mo
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Customer Success Manager
Columbus, Ohio, United States
OnsiteFull Time
Path Robotics
Path Robotics: Developing autonomous robotic welding systems for manufacturing.
Experience supporting manufacturing customers, process improvement/Lean Six Sigma, technical communication to non-technical audiences, executive-level negotiation, willingness to travel up to 30% and drive account growth.
1mo
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Business Support Associate-Columbus
Dublin, Ohio, United States
$20/hr OnsiteFull Time
TEKsystems
TEKsystems: Provides IT staffing and business transformation technology services.
1+ YOEProvide customer-facing office support including onboarding, payroll submission, front-desk service, vendor and purchasing management; 1+ years customer service experience and associate degree or equivalent experience.
ACT, Cases
2mo
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Client Support Advocate
Columbus or San Diego
HybridFull Time
Payliance
Payliance: Provides integrated payment processing, risk management, and recovery solutions.
1+ YOE1+ years client support or payment-processing experience; strong communication, problem-solving, and organizational skills; proficiency with Salesforce and Microsoft Office; ability to manage priorities in a compliance-sensitive environment.
Salesforce, Microsoft Office Suite
3w
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Customer Service Representative (1670)
Whitehall, Ohio, United States
$40k/yr OnsiteFull Time
Rite Rug Flooring
Rite Rug Flooring: Provides residential and commercial flooring sales and installation services.
Provide customer support for scheduling installations, processing service calls, coordinating repairs, and assisting field supervisors. High school diploma and strong communication/time-management skills required.
1mo
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Support Services Coordinator
Fort Lauderdale or Atlanta or Charlotte or Columbus or Newark or Orlando or Phoenix
OnsiteFull Time
Abacus
Abacus: Global provider of managed IT and cybersecurity services.
2+ YOE2+ years customer service experience, ticket triage/management experience preferred, associate degree in computer-related field preferred, strong communication, typing 50 WPM, and ability to coordinate clients and vendors.
Microsoft Teams
3w
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ChoicePay Support Specialist Lead
Columbus, Ohio, United States
OnsiteFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
5+ YOEBachelor's degree and 5+ years experience in operations, payments, financial services or client support; experience guiding teams, coordinating workflow, quality control, escalations; knowledge of commercial payment processes and Excel.
ChoicePay, Microsoft Office, Microsoft Excel
4d
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Deposit Operations - Internal Support Representative
Killbuck, Ohio, United States
OnsiteFull Time
Killbuck Savings Bank: Community bank providing retail and commercial financial services.
Provides internal help desk support, resolves deposit and fraud issues, manages reconciliations and ATM accounts, performs quality control, reporting, training, and procedure maintenance.
ATM, Bill Pay
2mo
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Claims Manager/Customer Service Representative
Columbus, Ohio, United States
$14-$15/hr OnsiteFull Time
American Heartland Insurance Agency
American Heartland Insurance Agency: Independent franchise insurance agency.
High School Diploma or GED; Insurance license preferred (will assist); good computer and customer service skills; bilingual encouraged.
Microsoft Office, Data Entry
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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IT Support Specialist
Lancaster, Ohio, United States
OnsiteFull Time
Corelle Brands
Corelle Brands: Designs and manufactures branded kitchenware and dinnerware products.
1+ YOE1-3 years IT support experience (Tier 1/2), associate degree preferred, proficiency with Windows/macOS, Microsoft Office and Active Directory; familiarity with DHCP, DFS, DNS, print management; strong customer service and troubleshooting skills; participate in on-call rotation.
Windows, macOS, Microsoft Office, Active Directory, Microsoft DHCP, DFS, DNS, Print Management
4w
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Desktop Support Technician II
Columbus, Ohio, United States
OnsiteFull Time
iT1
iT1: Provides managed IT services and customized cloud technology solutions.
2+ YOE2+ years desktop/end-user support experience, Windows and hardware troubleshooting, experience with ticketing/ITSM, strong customer service and communication; preferred endpoint management and relevant certifications.
ServiceNow, Microsoft Teams, Intune, MECM, SCCM, Windows