156 customer support manager jobs at 102 companies in Olympia, WA
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
6d
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Customer Record Support Supervisor (CSS4)
Olympia, Washington, United States
$52k-$68k/yr HybridFull Time
4+ YOE2+ MgmtFour years of customer assistance experience, including two years leading teams, two years using Microsoft Office, and experience explaining policies, researching procedures, and supporting business partners.
Microsoft Office, Microsoft Office applications
2w
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
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Customer Support Coordinator
Seattle, Washington, United States
$25-$31/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; associate degree preferred. Strong communication, organizational, order management, and MS Office skills. Familiarity with AS9100, Oracle JDEdwards or SAP is beneficial.
Microsoft Word, Microsoft Excel, Oracle JDEdwards, SAP, BPM, AHA
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Senior Manager Customer Debug Support Engineering
Seattle, Washington, United States
OnsiteFull Time
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
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Remote Customer Support Representative – Work From Home (Full-Time / Part-Time)
White Center, Washington, United States
$20-$39/hr RemoteFull Time, Part Time
Experience in customer-facing support, strong written/verbal communication, problem-solving, time management, reliable internet and home workspace required.
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
2w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
3mo
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Store Support
Tukwila, Washington, United States
$23-$24/hr OnsiteFull Time
Performs non-sales store support including order fulfillment, customer assistance, lot support, administrative tasks, cash management, and program compliance; must be detail-oriented with good time-management and integrity.
5d
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Support Specialist
Seattle, Washington, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience and 2+ years in Tier 3 customer support handling complex escalations. Requires strong investigation, judgment, communication, policy interpretation, and workload management skills.
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
6d
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Work From Home - Client Support Manager
Seattle, Washington, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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COMMUNITY SUPPORT SPECIALIST
Olympia, Washington, United States
$22-$24/hr OnsiteFull Time
1+ YOEProvide customer service and administrative support for community associations; manage work orders, ARC requests, amenity reservations; proficiency with Microsoft Office; 1+ years admin experience; HS diploma required; able to lift up to 25 lbs.
Microsoft Office
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
2mo
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Support Engineer
Boston or Seattle or Bengaluru or California or Florida or Oregon or Texas or India
HybridFull Time
Experience troubleshooting cloud data platforms, SQL querying, enterprise system debugging, strong communication, and customer case management; ability to work East Coast hours.
Snowflake, Databricks, Google BigQuery, SQL
1d
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care optimization manager, Customer & Partner Care
Seattle, Washington, United States
$113k-$170k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience and 5+ years in customer support, contact center operations, customer experience, service design, product management, business analysis, or related fields.
CRM, chatbots
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