212 customer support manager jobs at 137 companies in Ruston, WA
3w
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
3w
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
Long Tail Health Solutions: AI platform for healthcare revenue cycle and denial management.
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
1d
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Customer Record Support Supervisor (CSS4)
Olympia, Washington, United States
$52k-$68k/yr HybridFull Time
4+ YOE2+ MgmtFour years of customer assistance experience, including two years leading teams, two years using Microsoft Office, and experience explaining policies, researching procedures, and supporting business partners.
Microsoft Office, Microsoft Office applications
1d
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
1w
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
3w
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Customer Support Coordinator
Seattle, Washington, United States
$25-$31/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; associate degree preferred. Strong communication, organizational, order management, and MS Office skills. Familiarity with AS9100, Oracle JDEdwards or SAP is beneficial.
Microsoft Word, Microsoft Excel, Oracle JDEdwards, SAP, BPM, AHA
1mo
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Senior Manager Customer Debug Support Engineering
Seattle, Washington, United States
OnsiteFull Time
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
1mo
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Remote Customer Support Representative – Work From Home (Full-Time / Part-Time)
White Center, Washington, United States
$20-$39/hr RemoteFull Time, Part Time
Experience in customer-facing support, strong written/verbal communication, problem-solving, time management, reliable internet and home workspace required.
2mo
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Customer Care Manager
Gig Harbor, Washington, United States
$82k/yr OnsiteFull Time
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
4w
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3mo
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Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yr OnsiteFull Time
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
1mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
6d
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LEAD IT SPECIALIST (CUSTOMER SUPPORT)
Bremerton, Washington, United States
$120k-$156k/yr OnsiteFull Time
1+ YOEAt least one year of specialized experience equivalent to GS-12 overseeing, planning, and directing IT operational resources and technical customer support for NMCI services; requires technical leadership, communication, and problem-solving skills.
Navy/Marine Corps Intranet (NMCI), Next Generation (NGEN), SF-50, Resume Builder, Standard Form-15 (SF-15), DD-214, DD-215
3mo
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Store Support
Tukwila, Washington, United States
$23-$24/hr OnsiteFull Time
Performs non-sales store support including order fulfillment, customer assistance, lot support, administrative tasks, cash management, and program compliance; must be detail-oriented with good time-management and integrity.
2d
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Customer Success Account Manager - Signature - Everett, WA
Everett or Marysville or Spokane or Monroe or Snohomish or Arlington
$65k-$113k/yr FieldFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organizational skills, data-driven thinking, and excellent written communication.
UPS DRIVE
15h
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Support Specialist
Seattle, Washington, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience and 2+ years in Tier 3 customer support handling complex escalations. Requires strong investigation, judgment, communication, policy interpretation, and workload management skills.
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