167 customer support manager jobs at 102 companies in Saint Cloud, FL
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yrHybridFull Time
Cohesity: AI-powered data security and management software provider.
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
Manager Customer Support Business Partner Operations
Orlando, Florida, United States
HybridFull Time
JetBlueNASDAQ: JBLU: Low-cost airline providing air travel and integrated vacation services.
5+ YOE5+ Mgmt5+ years leadership/customer service experience with 3+ years managing BPO/contact center operations; high school/GED required; passport and ability to travel internationally; experience with SLAs, dashboards, contract management, and analytics.
Outcomes: Provides pharmacy management software and patient engagement solutions.
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEManage route drivers and site operations, ensure product availability, build client relationships, handle customer inquiries, and support retail merchandising; valid Class C driver's license and ability to lift 50 lbs required.
FastenalNasdaq: FAST: Distributes industrial and construction supplies.
Entry-level supply chain support role requiring customer service, inventory management, order fulfillment, strong math and computer skills, and ability to lift up to 75 lbs.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Detail-oriented, good time management, cooperative, able to work with little supervision, interact with customers, vendors, and carriers, and maintain integrity while supporting store operations.
Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
SPX TechnologiesNYSE: SPXC: Supplies industrial infrastructure for HVAC and measurement markets.
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
Atlanta or Orlando or Boston or Charlotte or Cleveland or New York City or Pittsburgh or Virginia Beach or Nashville or Paducah or Baltimore or Washington or Philadelphia
OnsiteFull Time
HDR: Global provider of engineering, architecture, environmental and construction services.
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management experience, experience with remote offices/staff, strong communication and customer service, ability to travel up to 30%.
Atlanta or Philadelphia or Charlotte or Baltimore or Paducah or Cleveland or Pittsburgh or Virginia Beach or Washington or Boston or United States or Orlando or Nashville
$110k-$196k/yrOnsiteFull Time
HDR: Global firm providing architecture, engineering, and environmental services.
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management, experience managing remote offices and staff, strong customer service and communication, ability to travel up to 30%.
Humata Health: Automates healthcare prior authorization workflows using artificial intelligence.
3+ YOEBachelor's in Information Systems/Computer Science (or equivalent), 3+ years supporting B2B SaaS, experience with JIRA or similar ticketing systems, strong communication and analytical skills, and experience scaling support operations.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school graduate with minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedule.
Fort Lauderdale or Atlanta or Charlotte or Columbus or Newark or Orlando or Phoenix
OnsiteFull Time
Abacus: Global provider of managed IT and cybersecurity services.
2+ YOE2+ years customer service experience, ticket triage/management experience preferred, associate degree in computer-related field preferred, strong communication, typing 50 WPM, and ability to coordinate clients and vendors.
Synergy Settlement Services: Provides lien resolution and settlement compliance for law firms.
1+ YOE1+ year customer-facing experience; proficiency with Microsoft Outlook, Word, Excel and Google Sheets; strong written and verbal communication; case management and data-entry skills; ability to prioritize and multitask.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Google Sheets, ESP
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Bachelor's degree, ability to obtain Secret clearance, program management and customer interface experience, ability to lead cross-functional teams, experience with cost/schedule/technical/risk management, onsite >50%, travel as needed.
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Provide on-site automation support (PLCs, HMI, VFDs), maintain control system health, manage repairs and assets, analyze product data, and develop SOPs. Bachelor's or equivalent experience and U.S. work authorization required; 2+ years preferred.
PLC, HMI, VFD, Allen Bradley, ERP, SAP, Microsoft DDS, Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, RA tracking software, RA software
Case Management Support Specialist - Case Management
Melbourne, Florida, United States
OnsitePart Time
Health First: A healthcare organization providing hospital and case management support services to patients and families.
High school diploma or equivalent; AHA BLS if hospital-based; customer service experience; Microsoft Outlook/Word/Excel proficiency; strong communication, critical thinking, and organizational skills; ability to work weekends.
Microsoft Outlook, Microsoft Word, Microsoft Excel
TruistNYSE: TFC: Offers personal banking, business lending, and investment management services.
5+ YOEBachelor's degree or equivalent, 5+ years banking experience including treasury-related experience, strong communication, organization, judgment, and proficiency with MS Office and case management tools.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SalesForce, Internet
Kaseya: Develops IT management and security software for service providers.
3+ YOE3+ years in technical support, customer success, TAM, or service delivery; experience with enterprise customer relationships, SaaS/IT/cybersecurity environments, cross-functional collaboration, and support KPI analysis.