30 global support manager jobs at 24 companies in Sanborn, NY
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SVP, Global Services (Remote)
Boston or Chicago or Charlotte or Vancouver or Bucharest or Berlin or Dublin or Bangalore or London or Zagreb or New Jersey or Amsterdam or Prague or Lisbon or Toronto or Charleston or Budapest or Athens or Madrid or Raleigh
RemoteFull Time
15+ YOE15+ years leading global delivery organizations in software or technology, with experience in support, managed services, professional or project services, P&L management, strategic planning, and distributed team leadership.
3mo
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VP, Global Customer Support
Vancouver or Toronto or Calgary or Dublin or Sydney or United States
$184k-$276k/yr RemoteFull Time
8+ YOE5+ MgmtLeads 150+ global customer support team; builds AI-first support; experienced in scaling SaaS customer care.
Maven AI, Decagon, Sierra, Intercom Fin, Claude, Salesforce Service Cloud, Talkdesk, Looker, Playvox, Zendesk
3mo
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Sr Principal, Product Manager - Unified Support & AI Experience
Irvine or Mississauga
$159k-$270k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years of product management experience in enterprise SaaS, cloud, marketplace, or platform environments, with global support platform and production AI transformation experience.
Zendesk, ServiceNow, Salesforce, NICE, Netomi
2w
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Sr Principal, Product Manager - Unified Support & AI Experience
Irvine or Mississauga
$159k-$270k/yr HybridFull Time
8+ YOEBachelor’s degree and 8+ years of product management experience in enterprise SaaS, cloud, marketplace, or platform environments, with global support platform and production AI transformation experience.
Zendesk, ServiceNow, Salesforce, NICE, Netomi, AI, AI/ML, conversational AI
1w
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Graduate - Global Capital Markets Trader
Toronto, Ontario, Canada
$55k-$60k/yr HybridFull Time
Supports derivative execution and portfolio monitoring by pricing FX and interest rate transactions, monitoring hedge portfolios, preparing trade requests and market commentary, and managing execution and counterparty relationships.
RiskView, TradeView, Horizon
1mo
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Senior Product Manager
Toronto or Montreal or Halifax
HybridFull Time
4+ YOE4+ years product management experience in SaaS, experience with APIs and integrations, Agile backlog management, support for global users, AI experience, strong communication and cross-functional collaboration skills.
Apple MacBook Pro
1mo
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Global Product Certification Manager
Buffalo or Goodyear
$110k-$160k/yr OnsiteFull Time
7+ YOEBachelor's or equivalent and 7+ years supporting product certification, building codes, or factory-built products; experience with compliance programs, third-party certification bodies, and interpreting technical drawings.
1mo
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Application Support Analyst - Assistant Vice President
Mississauga, Ontario, Canada
$94k-$142k/yr HybridFull Time
5+ YOERequires 5+ years in application support or platform operations, ITRS Geneos administration, SQL, ITIL incident/problem/change management, Shell or Python scripting, global support experience, and a relevant bachelor's degree or equivalent.
ServiceNow, Grafana, ITRS Geneos, GCO, SQL, Shell, Python, Snowflake, Apache Kafka, Amazon S3, Databricks, Couchbase
1w
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Analyst, Global Support Workforce Planning
Toronto, Ontario, Canada
$80k-$100k/yr HybridFull Time
2+ YOE2+ years in planning, forecasting, capacity management, resource management, or related analytics; SQL and Python skills; AI fluency; strong communication; bachelor's degree in a quantitative field.
SQL, Python
3mo
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Senior Manager, Capital Markets Operations (GWO) (263033)
Toronto, Ontario, Canada
OnsiteFull Time
Experience supporting change initiatives in capital markets operations, knowledge of OTC derivatives and fixed income, exposure to UAT/testing and operational readiness, and experience in regulated banking environments.
Global One, Loan One, Equilend, Colline, Anvil, Broadridge, ION, Murex, Calypso, Fidessa, Sophis, Wall Street
1mo
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Practice Support Lawyer, Real Estate & Lending
Calgary or Kitchener or Vancouver or Toronto or Ottawa or Montréal or Hamilton
$130k-$180k/yr HybridFull Time
Licensed JD or LLB, post-call experience at a national/global firm with expertise in real estate and lending, strong drafting, research, training, knowledge management, and interest in A.I./legal technology.
1mo
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Senior Manager, Consulting – Small Business Insurance – Global Consulting
Toronto, Ontario, Canada
$126k-$148k/yr HybridFull Time
Senior manager-level consulting experience in Property & Casualty with Small Business Insurance; ability to lead client workstreams, document requirements, facilitate workshops, and support insurance transformation programs. Bachelor's degree required.
Guidewire, PolicyCenter, BillingCenter, ClaimCenter, JIRA, Confluence
2w
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Senior Pursuit & Proposal Manager
Toronto or Markham
$80k-$130k/yr HybridFull Time
10+ YOEDegree in a related discipline and 10+ years in bid, proposal, pursuit management, presales, consulting, or strategic sales support within global IT or professional services.
RFP, RFI, RFQ, AI
2mo
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Head of HRBP, Global (Bilingual English/Chinese)
Toronto or Austin or Barcelona or United States or Canada or China or India or Spain or North America or Europe or Asia
RemoteFull Time
8+ YOE8+ years progressive HRBP experience (majority supporting US market), proven partner to VP/executive leaders, deep org design/workforce planning/succession experience, global multi-region experience, professional fluency in Mandarin and English.
2w
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Global Total Rewards M&A & Benefit Plans Senior Manager
Toronto, Ontario, Canada
$139k-$209k/yr HybridFull Time
Requires multi-country benefits and Total Rewards experience, M&A and divestiture support, compensation and benefits design, insurance and pooling expertise, benchmarking, financial analysis, stakeholder influence, and senior advisory skills.
Microsoft Power BI, Tableau, Looker
2w
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Manager - Sales Engineering
Toronto, Ontario, Canada
OnsiteFull Time
3+ YOERequires 3+ years supporting technical sales to telecom executives, BSS expertise, telecommunications IT knowledge, excellent English communication, flexibility across global time zones, and a BE/B.Tech in Computer Science or MBA in IT.
Digital Network Operator (DNO) Cloud, Nomad, iOS, Android
1mo
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Global Service Desk Team Lead
Toronto or Calgary or Edmonton or Vancouver
$60k-$80k/yr HybridFull Time
5+ YOE3+ Mgmt3+ years team lead experience, 5+ years IT support experience, strong leadership and organizational skills, ITIL certification preferred, excellent communication and problem-solving skills.
2mo
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Executive Assistant
Vancouver or Toronto or Los Angeles or Seattle or Phoenix or Chicago
$75k-$115k/yr HybridFull Time
3+ YOEProvide high-level executive and personal assistant support to C-suite (President, CFO, COO); manage calendars, global travel, household logistics, confidential projects; minimum 3 years executive support, valid driver’s license, MS Office and AI tool proficiency.
AI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint
2mo
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Director, Logistics Projects Americas
Nashville or Ogden or Pittston Township or Toronto or United States or Canada or Mexico
OnsiteFull Time
10+ YOE8+ Mgmt10+ years in logistics/warehousing/transport with 8+ years managing teams; strong project management, supply chain, lean CI, SAP and analytics experience; PMP preferred; willingness to travel ~30% and support global time zones.
SAP ECC, SAP S/4, SAP EWM, Power BI, Visio, WMS, Microsoft Office Suite
2mo
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Installation Coordinator, Theatre Operations
Mississauga, Ontario, Canada
$66k-$83k/yr OnsiteFull Time
3+ YOECoordinate global theatre system installations, manage resources/schedules/budgets, troubleshoot technical issues, support field operations, and drive process improvements; 3+ years operations/installation experience and technical aptitude required.
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