163 customer support manager jobs at 79 companies in Steubenville, OH
3d
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for customer support technology or complex products. Requires systems thinking, analytics, service design, automation, and communication skills.
CRM, KDS, Otter, APIs, HSA, 401(k)
3d
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Product Manager - Customer Support Systems
Pittsburgh, Pennsylvania, United States
$165k-$195k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years relevant experience, including 5+ years in product management for support technology or complex products. Requires systems thinking, analytics, service design, AI, and communication skills.
CRM, KDS, Otter, APIs, HSA
12h
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CUSTOMER SERVICE DEPARTMENT MANAGER
Bethel Park, Pennsylvania, United States
OnsiteFull Time
Experience leading customer service associates, coaching and evaluating performance, resolving customer problems, and supporting online order pickup services.
5d
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Field Support Manager
Pittsburgh, Pennsylvania, United States
$55k-$70k/yr FieldFull Time
Hospitality leadership experience preferred; requires communication, organization, problem-solving, basic Microsoft Office skills, a driver's license, insurability, and willingness to travel extensively.
Microsoft Office
1w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
1w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
1mo
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Technical Support Representative
Cranberry Township or Pittsburgh
OnsiteFull Time
Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed.
3d
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Support lead Part Time
Monroeville, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
6d
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Manager 1, Technical Product Sales Support - Sales Engineering
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's degree preferred; 5–7 years of relevant professional experience. Requires sales engineering, sales support, collaboration, customer experience, and people leadership capabilities.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Office Manager (PT)
Pittsburgh, Pennsylvania, United States
$25/hr OnsitePart Time
Experience in office management, workplace operations, hospitality, executive support, customer service, or facilities coordination; strong communication, organization, time management, independence, and ability to lift 25 pounds.
2mo
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Product Development & Support Engineer
Torrance or Pittsburgh
$120k-$145k/yr RemoteFull Time
5+ YOEBachelor's degree in engineering, 5+ years technical customer-facing experience, US work authorization required (no visa sponsorship), access to export-controlled items, travel up to 25%, strong communication, MS Office proficiency; FEA/CAD a plus.
Finite element analysis software, CAD, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
1mo
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Supervisor, Patient Support
Pittsburgh, Pennsylvania, United States
$48k-$70k/yr OnsiteFull Time
2+ YOE1+ MgmtAssociate's degree or equivalent (4 years) required; 2+ years healthcare experience (claims or high-volume call center); 1+ year supervisory experience; advanced Microsoft Office (Excel, Word, PowerPoint, Access); strong communication and process improvement skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
2mo
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Office Manager Administrative
Canonsburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEOffice management and administrative support; QuickBooks experience; MS Office; data entry; customer service; strong communication; detail oriented; 5+ years preferred.
QuickBooks, MS Office, Excel
1mo
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Patient Support Supervisor l Pittsburgh, PA
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
2+ YOE3+ MgmtBachelor's or equivalent experience; 3+ years leadership; 2+ years customer service/call center/pharmacy experience; strong data-driven decision making, coaching, problem solving, and communication skills.
2mo
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Data Center Support Technician
Pittsburgh, Pennsylvania, United States
$22-$25/hr OnsiteFull Time
Managing physical security and access control, monitoring building and IT systems (BMS, power, cooling, fire, cameras, networks), processing tickets and incident coordination, providing customer support and remote-hands; must work any shift, weekends and holidays.
Windows, MAC, IOS, BMS
1w
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Credit Support Representative
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3 years of related experience required. Requires communication, organization, analytical, customer service, project management, loan documentation, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Retail Manager - Sales and Customer Experience Manager Full Time
McMurray, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years retail leadership, coach selling behaviors, manage store operations and POS, support asset protection, ability to lift 25-50 lbs, work nights/weekends/early mornings.
POS, Self-Checkout
4w
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Convenience Store Assistant Manager - Strasburg
Strasburg, Ohio, United States
OnsiteFull Time
Support store operations, coach and develop employees, assist with financial and banking procedures, perform competitor price checks, and deliver excellent customer service.
1mo
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Full-Time Assistant Manager
Monroeville, Pennsylvania, United States
$16-$17/hr OnsiteFull Time
Supports theatre operations, trains and coaches team members, enforces policies, handles cash, completes Cinemark management courses, and obtains required food/alcohol training and permits; must be 18+ and available nights/weekends/holidays.
www.convercent.com
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