253 customer support manager jobs at 126 companies in Temple, PA
3mo
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Customer Support Specialist
Lancaster, Pennsylvania, United States
OnsiteFull Time
2+ YOEManage orders, provide quotes, coordinate with sales and production; multitask in office setting.
Microsoft Office, Outlook, Amtech
4w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3w
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Customer Value Manager (Enablement) - Onsite 5 days
Ambler or Horsham
OnsiteFull Time
5+ YOE5+ years experience in customer value management or related roles; uses technology, metrics, and reporting; conducts value-based conversations with executives; manages product offerings and customer experience; strong project management skills.
TXM
3w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
1mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
2d
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Assistant Customer Experience Manager
Reading, Pennsylvania, United States
OnsiteFull Time
Supervises front-end associates, manages customer service and store operations, enforces policies, oversees cash handling, schedules staff, and supports training and compliance.
Learning Management System (LMS), auto-scheduler system, intercom, scanning equipment, register, power jack, hand jack, Personal Protective Equipment (PPE)
1mo
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Client Support Manager
Conshohocken or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOE3+ years building/managing client relationships, bachelor’s degree preferred, strong communication, analytical and presentation skills, ability to drive client health and identify growth opportunities.
1mo
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Customer Engagement Manager
Philadelphia or Ambler or Pune or Medellín
RemoteFull Time
4+ YOE4+ years in customer engagement/account management, 3+ years analytics experience (pharma preferred), SaaS/support model experience preferred; strong cross-functional coordination, data analysis, customer lifecycle management, and coaching skills.
ICyte Platform
1w
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Customer Service Governance & Capability Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Establishes global Customer Service and O2C governance, develops SOPs and training programs, manages knowledge systems, audits compliance, and supports change management and digital transformation.
3w
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Customer Success Manager
Bethlehem, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years B2B inside sales/customer support/account management experience; bachelor\u0002s preferred; CRM/ERP and Microsoft Office proficiency; OEM or scientific instrumentation experience preferred.
CRM, ERP, Microsoft Office
2w
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Customer Service Manager- Distributors & Key Accounts
Nottingham, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtOversee distributor and key account customer service, supervise teams, coordinate shipments, analyze processes, and support projects; associate degree and 2+ years relevant experience preferred.
Microsoft Office, D365
1w
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Work From Home - Client Support Manager
Allentown, Pennsylvania, United States
RemoteRemote
Requires exceptional customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3mo
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Customer Service Specialist
Allentown, Pennsylvania, United States
HybridFull Time
2+ YOEProvide exceptional customer service, coordinate with internal teams, manage orders, support change management, and ensure KPI alignment.
1w
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Manager, Patient Support Operations, CAR-T
Horsham or Titusville
HybridFull Time
5+ YOEBachelor’s degree and 5+ years of relevant experience required; pharmaceutical experience preferred. Requires operational, analytical, project management, compliance, communication, and cross-functional collaboration skills.
Microsoft PowerPoint, Microsoft Excel, Salesforce, e-learning, networked call systems
1w
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Manager, Patient Support Operations, CAR-T
Horsham or Titusville
HybridFull Time
5+ YOEBachelor’s degree and 5+ years relevant experience required. Requires operational, analytical, project management, communication, compliance, and cross-functional collaboration skills; pharmaceutical experience preferred.
Microsoft PowerPoint, Microsoft Excel, Salesforce
1w
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Customer Service Governance & Capability Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Experience in customer service governance, process standardization, training, knowledge management, compliance, change management, and ERP or digital transformation support.
ERP
1mo
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Customer Service Representative
North Wales, Pennsylvania, United States
OnsiteFull Time
1+ YOEManaging inbound customer communications, collecting and entering customer data, scheduling appointments, performing administrative support, and following SOPs. High school diploma and 1 year administrative experience required.
QuickBooks
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
1mo
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Customer Service Representative
Montgomeryville, Pennsylvania, United States
$28-$30/hr OnsiteFull Time
1+ YOEProvide customer support for domestic and international accounts, process orders, manage returns and export documentation, and use ERP/MS Office; 1+ years customer service experience and high school diploma required.
ERP systems, Syspro, Microsoft Excel, Microsoft Word
1w
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Administrative Support Representative
Lancaster, Pennsylvania, United States
OnsiteFull Time
High school diploma or equivalent required. Requires strong communication, customer service, organizational, time management, data entry, Microsoft Office, and multitasking skills; prior experience preferred.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel
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