59 customer support lead jobs at 31 companies in Temple, PA
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1mo
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support or customer success within SaaS, strong communication, problem-solving, relationship-building, experience with CRM/support tools, comfort with APIs/SSO, must reside within 50 miles of Ambler, PA; no visa sponsorship.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2d
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RDC/LDC Office Support IV/Lead-HCS
Annville, Pennsylvania, United States
$24-$31/hr OnsiteFull Time
8+ YOEHigh school diploma or equivalent, 8 years of related experience, strong Microsoft Office skills, customer service knowledge, communication skills, and experience with office applications; SAP preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, FAX, EDI, SAP
2d
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RDC/LDC Office Support IV/Lead-HCS
Annville, Pennsylvania, United States
$24-$31/hr OnsiteFull Time
8+ YOEHigh school diploma or equivalent required; bachelor's degree preferred. Requires at least 8 years of related experience, strong computer literacy, customer service skills, and Microsoft Office experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, FAX, EDI, SAP
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support/success within SaaS, strong communication, problem-solving, relationship-building, comfortable with integrations/APIs/SSO, ability to manage priorities in a fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2w
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FT Lead PFS - 6474 (543464)
Perkasie, Pennsylvania, United States
OnsiteFull Time
Lead a retail store team while supporting customers, improving store operations, sharing ideas, and developing skills.
2mo
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Lead IT Support Specialist, Fulfillment Center
Allentown, Pennsylvania, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh school/GED and 2+ years IT customer-facing or technical support experience; experience with PCs, printers, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMware; able to lift/transport equipment; willing to work varied shifts and travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
1w
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FT Lead Assoc Dairy - 6582
Parkesburg, Pennsylvania, United States
OnsiteFull Time
Leads dairy department operations in a grocery retail store while supporting team members, customers, and community service.
2w
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Work From Home - Client Support Manager
Allentown, Pennsylvania, United States
RemoteRemote
Requires exceptional customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3d
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Janitorial Crew Lead
Whitehall, Pennsylvania, United States
$18/hr OnsiteFull Time
1+ MgmtJanitorial operations and distribution center experience preferred; 1–3 years in a lead or supervisory role; ability to interpret safety documents, follow OSHA requirements, use forklift instructions, and support customers and crew members.
KBSPresence, OSHA
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
1mo
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KITCHEN UTILITY LEAD (FULL TIME)
Pen Argyl, Pennsylvania, United States
$20/hr OnsiteFull Time
Prior ServSafe certification required; duties include assigning work, supporting supervisors, quality assurance, equipment monitoring, and customer service.
2mo
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Sales Lead - Tanger Outlets at Hershey
Hershey, Pennsylvania, United States
OnsitePart Time
Retail leadership supporting customer experience and associate development; 6 months retail sales and management experience preferred; POS and general technology proficiency; flexible availability including evenings, weekends, and holidays.
point-of-sale system
1w
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Patient Access Shift Lead Associate - Revenue Cycle Patient Access
Hershey, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of customer service experience, including at least 1 year on a registration-based team. Associate degree, medical terminology, and hospital experience preferred.
1mo
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TSS Lead Coordinator
Reading, Pennsylvania, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service and call center/dispatch or trucking experience, strong communication, analytical and problem-solving skills, intermediate computer literacy, ability to develop a team, and regular attendance.
2w
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Lead Front Desk Coordinator
Sellersville, Pennsylvania, United States
OnsiteFull Time
5+ YOEHigh school diploma required, five years of medical receptionist experience, computer data entry, medical terminology, and strong customer service skills; Epic and insurance experience preferred.
Epic
1mo
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Sales Lead - Part-time
North Wales, Pennsylvania, United States
$16-$20/hr OnsitePart Time
1+ YOE1+ years retail experience, strong customer service and sales orientation, ability to support and coach team, flexible schedule including weekends/evenings/holidays, able to lift/carry up to 30 lbs and perform physical store tasks.
POS
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