2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
6d
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Senior Manager, Customer Support (Customer Experience & Support Operations)
Dallas, Texas, United States
$162k-$287k/yr HybridFull Time
8+ YOE4+ Mgmt8+ years in customer support with 4+ years leading teams; experience scaling frontline support, CRM (Salesforce), data-driven decision making, AI/self-service deployment, strong communication and stakeholder management; flexible for occasional nights/weekends and travel.
Salesforce
2w
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Customer Support Manager (Super Puma)
Grand Prairie, Texas, United States
OnsiteFull Time
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
1mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
5d
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On Wing Support Customer Support Planner
Grand Prairie, Texas, United States
OnsiteFull Time
3+ YOE3+ years aircraft engine maintenance operations experience (or HS+4+ years), familiarity with FAR-145 repair station operations, A&P license preferred, SAP and Excel proficiency, bachelor\u0002s degree or equivalent experience, ability to support off-hour AOGs and flexible shifts.
SAP, Microsoft Excel
1mo
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
1mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
2mo
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Customer Success Manager, Enterprise
Dallas, Texas, United States
HybridFull Time
3+ YOE3-5 years in SaaS sales/support/account management/customer success; travel up to 50%; strong organization, project management, and CRM experience.
3w
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Customer Service Manager
Mesquite, Texas, United States
OnsiteFull Time
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
1w
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Senior Customer Success Manager
Dallas, Texas, United States
$70k-$103k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management/technical support, strong communication and presentation skills, strategic thinking, Microsoft Office and AI use for analysis, Salesforce preferred, associate's degree or equivalent.
Microsoft Office, Salesforce
2w
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Customer Support Systems Platform Manager (R5349)
Dallas, Texas, United States
$110k-$170k/yr OnsiteFull Time
5+ YOE5+ years Salesforce administration experience, Service Cloud expertise, Flow automation, reports/dashboards, user and permission management, requirements gathering, and stakeholder collaboration. U.S. citizenship required.
Salesforce Service Cloud, Experience Cloud, Salesforce Flows, Salesforce Knowledge, Omni-Channel, Digital Engagement, Apex, Lightning Web Components, APIs
1mo
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Customer Success Manager - Airline Operations
Irving, Texas, United States
HybridFull Time
7+ YOE2+ MgmtBachelor's degree, 7+ years in customer success/account management, 2+ years people management, experience driving customer satisfaction/retention/growth, strong leadership and communication, knowledge of software/SDLC, experience with customer support and analytics, able to travel up to 20%.
6d
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Customer Experience & Account Manager
Grapevine, Texas, United States
OnsiteFull Time
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
1w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
4d
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Sr. Customer Care Manager
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in customer service/support, experience leading teams preferred; strong communication, problem-solving, stakeholder engagement, and cross-functional collaboration skills.
PlatformDIGITAL®, PDx®
2w
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Product Support Strategic Projects Manager
Irving, Texas, United States
FieldFull Time
4+ YOELead large-scale product support projects, manage customer relationships, coordinate field execution; requires HS diploma (BA preferred), 4+ years related experience, valid driver’s license.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Associate Customer Success Manager
Chicago or Dallas or Atlanta
$60k-$85k/yr RemoteFull Time
1+ YOE1–3 years client-facing or support experience; strong communication; familiarity with Salesforce/CRM; beginner–intermediate MS Office and Tableau; customer-first mindset and interest in AI.
Salesforce, Tableau, Microsoft Office
3w
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INK Operations Support Manager
Richardson, Texas, United States
OnsiteFull Time
Experience in operations or customer support, strong communication, organization, problem-solving, ability to manage multiple priorities, and process improvement and workflow documentation skills.
5d
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Customer Supply Chain Support
Gunter, Texas, United States
OnsitePart Time
Entry-level supply chain support; inventory management, order fulfillment, customer requests, basic computer proficiency, strong communication, ability to lift up to 75lbs, pass drug screen, age 18+.
4d
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Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
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