170 customer support manager jobs at 106 companies in Thomaston, CT
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
1mo
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
1mo
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Principal F135 Customer Support Engineer (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
2w
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Customer Service & Sales Support Team Leader
South Windsor, Connecticut, United States
$90k-$95k/yr OnsiteFull Time
3+ YOERequires 3–5+ years of inside sales, customer service leadership, or sales operations experience in building products or distribution, plus a high school diploma, product knowledge, leadership, analytical, communication, and CRM/ERP proficiency.
Microsoft Office, Salesforce, SAP, Infor, Agility, ERP systems, CRM platforms
1w
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Work From Home - Client Support Manager
Waterbury, Connecticut, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
3w
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Sr Manager - Customer Service Technology
Orange, Connecticut, United States
$156k-$195k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years IT experience supporting customer service platforms in regulated utilities; CIS and vendor management experience; regulatory and compliance knowledge.
Customer Information Systems (CIS), SAP IS-U Meter-to-Cash, SAP Service Cloud, CCaaS, Salesforce, SAP S/4 HANA Utilities, IVR
2w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1mo
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Customer Service Lead starting at $20 hourly
Manchester, Connecticut, United States
$20/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, support team members, and work retail schedules including nights/weekends/holidays.
CRM
3w
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Milford, Connecticut, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ Mgmt18+ months retail experience and 6+ months supervisory experience; ability to lift 50 lbs; proficiency with Microsoft Office and email; leadership, product knowledge, and flexible availability including nights, weekends, and holidays.
Microsoft Office, email
1d
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Fire Alarm Technical Support (Notifier)
Northford, Connecticut, United States
$89k-$111k/yr OnsiteFull Time
5+ YOERequires 5+ years of fire alarm technical support experience, extensive people management experience, technical proficiency, CRM and ticketing systems experience, and networking, software, or hardware knowledge.
Customer Relationship Management (CRM) tools, support ticketing systems, networking, software, hardware
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
2w
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
6d
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Customer Center Coordinator
Stratford, Connecticut, United States
$67k-$125k/yr OnsiteFull Time
1+ YOERequires 1+ year of professional experience, event and facilities coordination, stakeholder communication, document management, and proficiency in Microsoft Word, Excel, PowerPoint, and Teams. Associate's or bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, SAP
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3d
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
2w
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Sales Support Administrator
Middletown, Connecticut, United States
OnsiteFull Time
Inside sales/customer service experience, strong Microsoft Word and Excel skills, exceptional customer service and communication, ability to multitask and manage details, valid NYS driver's license; Epicor Solar Eclipse knowledge a plus.
Microsoft Word, Microsoft Excel, Epicor Solar Eclipse
1mo
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Office Support Specialist
Stamford, Connecticut, United States
$49k-$73k/yr OnsiteFull Time
Experience in facilities management and corporate administrative services, strong customer service, contractor/vendor coordination, PO/invoice processing, basic accounting familiarity, Microsoft Office and SAP proficiency.
Microsoft Office, SAP, A/V
1mo
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Product Support Group Engineer
Farmington, Connecticut, United States
FieldFull Time
Experienced in electronics, digital circuits, wiring, mechanics, hydraulics, software/file management and customer-focused problem solving; engineering degree not required.
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