179 customer support manager jobs at 89 companies in Trinity, FL
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yrHybridFull Time
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
Mid-Florida Heating & Air: Provides customer-facing support and order processing in a controlled office environment.
High school diploma/GED or equivalent; customer-facing or cashier experience preferred; strong communication, problem-solving, time-management, and computer/CRM skills; ability to lift up to 25 lbs.
TrulieveCSE: TRUL: Cultivates and retails medical and recreational cannabis products.
3+ YOE3–5+ years leading call center teams, experience with operational metrics and coaching, valid driver’s license and passing MVR and level 1/2 background checks, able to work 40+ flexible hours and occasional evenings/weekends/holidays; bilingual Spanish a plus.
CRHNYSE: CRH: Manufactures and distributes diversified building materials and construction products.
Manage assigned accounts, resolve customer issues, support outside sales, use CRM and Microsoft Office, strong phone skills and multitasking; bachelor’s degree or equivalent experience.
Safepoint Insurance: Provides residential and commercial property and casualty insurance coverage.
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
Air LiquideEuronext Paris: AI: Supplies industrial and medical gases, technologies, and related services.
Provide phone and email customer support, resolve escalations, manage queues and mailboxes, assist with order entry and returns, and collaborate with internal teams.
Atlanta or Oakdale or La Vista or Scottsdale or St. Petersburg
$55k-$58k/yrHybridFull Time
Osaic: Provides wealth management services to independent financial advisors.
2+ YOE2+ MgmtMinimum 2 years related industry experience; management experience preferred; strong oral/written communication; ability to coach and manage advisor support agents; CRM/Salesforce familiarity; FINRA SIE and Series 7 preferred.
Lincare: Provides home respiratory therapy and durable medical equipment services.
4+ YOE3+ Mgmt3+ years leadership and 4+ years call center/customer service experience; proven coaching/training skills, strong communication, proficiency with Word/Excel/Outlook/PowerPoint; associate's or bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
State Farm: Provides insurance policies and financial services to consumers.
Provide administrative assistance in a civil litigation law office; strong organization, communication, typing, Microsoft Office and case/document management familiarity; customer-service experience preferred.
American Integrity Insurance GroupNYSE: AII: Provider of homeowners and residential property insurance solutions.
5+ YOE2+ Mgmt5+ years P&C insurance operations or agency support experience, 2+ years supervisory experience, familiarity with agency onboarding, licensing, compliance, and Microsoft Office/Salesforce.
Sircon Producer Central, Salesforce, Guidewire InsuranceNow, Microsoft Office Suite
Foundation Building Materials: Distributor of commercial and residential building construction materials.
Experience in sales support/administration, CRM proficiency, Microsoft Office skills, strong communication and time-management, ability to manage quotes/orders and customer interactions.
Tampa General Hospital: Operates an academic health system and provides specialized medical services.
High school diploma or GED and Basic Life Support certification required. Requires clerical, registration, communication, records management, and patient service skills.
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.
Support Specialist Lead (EHR platform billing support)
Tampa or Nashville
HybridFull Time
Qualifacts: Provides electronic health record software for behavioral healthcare.
5+ YOERequires 5+ years of related experience, billing/RCM knowledge, advanced troubleshooting, SOP and KPI reporting skills, and coaching or mentoring ability. Bachelor's degree preferred; relevant experience may substitute.
Electronic Health Record (EHR), ticketing system, Live chat
Publix: Operates a chain of employee-owned supermarkets and pharmacies.
1+ YOEHigh school diploma or equivalent, one year of office or mailroom experience, basic Microsoft Word, Excel, and Outlook skills, detail orientation, adaptability, time management, and customer focus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, SAP, Viewstar, READ, Retirement HOST, Stock management system, Vendor web portals, 401(k) Sponsor Connect, Once Source, barcode generator, shredder, fax machine, time stamp, copier, envelope folder
Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
5+ YOE5+ years customer support experience, VIP or mobile/social casino experience preferred, strong analytical and communication skills, English proficiency, organized with project management ability, willing to work occasional nights/weekends.