311 customer support manager jobs at 191 companies in Winnetka, CA
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yrOnsiteFull Time
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOEBachelor's degree, 1–4 years of customer support experience in SaaS, problem-solving and troubleshooting skills, time management, prioritization, and excellent written and verbal English communication.
NEOGOV: SaaS human resources solutions for public sector workforce management
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
TrelleborgNasdaq Stockholm: TREL B: Manufactures polymer-based solutions for sealing, damping, and protecting applications.
1+ YOEMinimum 1 year customer service experience; associate degree preferred; familiarity with AS9100 and order management beneficial; strong communication, organization, and problem-solving; able to travel up to 10% and eligible to travel internationally (must be a U.S. person).
Fanatics: A global digital sports platform for merchandise and collectibles.
Fluent Japanese; customer support experience in English and Japanese; trading card knowledge; strong problem-solving, communication, multitasking, and time-management skills; MS Suite proficiency; evening and weekend flexibility.
Microsoft Word, Microsoft Outlook, Microsoft Excel
Hitachi VantaraTokyo Stock Exchange: 6501: Provides data storage, infrastructure, and digital solution services.
15+ YOERequires 15+ years in product management, services portfolio management, support services, pricing, or customer success within enterprise technology, plus expertise in support economics, pricing, renewals, margins, and cross-functional leadership.
SaniSure: Designs and manufactures single-use bioprocessing and fluid management systems.
6+ YOE1+ Mgmt6+ years in customer service or sales support with ≥1 year supervisory experience; manufacturing/ISO-regulated industry experience; proficiency in ERP (Syteline), CRM, and Microsoft Office; strong leadership, analytical, and communication skills.
Syteline, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
Customer Success Account Manager - Simi Valley, CA
Simi Valley or Van Nuys or Woodland Hills
$70k-$123k/yrFieldFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOE0–4 years in customer success, support, or related customer-facing roles; SMB account management experience; strong organization, data-driven thinking, and excellent written communication.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
Entertainment Partners: Provides payroll and workforce management for entertainment productions.
3+ YOERequires 3+ years of customer service or technical/SaaS support experience, strong communication, critical thinking, troubleshooting, organization, and time management skills. Salesforce or Intercom experience preferred.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Inside Sales & Customer Support Representative (Woodland Hills, CA, US, 91367)
Woodland Hills, California, United States
$50k-$60k/yrRemoteFull Time
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEAssociate or bachelor’s degree; 3+ years in customer service, order management, or sales support; strong communication; MS Office and ERP proficiency; CRM experience; Spanish a plus; hospitality experience a plus.
MS Office, ERP systems (Oracle, QuickBooks, SAP), CRM Systems (SFDC, MS Dynamics 360)
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Designing and manufacturing commercial aircraft and defense systems.
3+ YOEBachelor's degree in a relevant technical field, 3+ years in space or satellite systems, 1+ year in real-time operations and customer interaction, and experience with propulsion GNC or avionics.
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Designs and manufactures aircraft, defense systems, and space technology.
3+ YOEBachelor's degree in a relevant STEM field; 3+ years in space or satellite systems, 1+ year in real-time operations, propulsion GNC or avionics experience, customer interaction, and ability to obtain Top Secret clearance.