679 support service manager jobs at 403 companies in Winnetka, CA
2w
Save
Mark Applied
Hide
Principal, Support Product Manager
Ventura, California, United States
$160k-$210k/yr RemoteFull Time
15+ YOERequires 15+ years in product management, services portfolio management, support services, pricing, or customer success within enterprise technology, plus expertise in support economics, pricing, renewals, margins, and cross-functional leadership.
4d
Save
Mark Applied
Hide
Service and Support Associate
Los Angeles or El Segundo
$72k-$77k/yr HybridFull Time
2+ YOERequires 2+ years in customer, client success, or technical support; troubleshooting, communication, organization, SLA management, and cross-functional collaboration skills. SaaS experience and a bachelor's degree are preferred.
Jira, Notion, Confluence, Slack, Zendesk, Intercom, Freshdesk, APIs
2mo
Save
Mark Applied
Hide
Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
2mo
Save
Mark Applied
Hide
Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Zendesk, HubSpot, Salesforce
1w
Save
Mark Applied
Hide
Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1mo
Save
Mark Applied
Hide
Customer Service & Sales Support Supervisor
Camarillo, California, United States
$70k-$90k/yr OnsiteFull Time
6+ YOE1+ Mgmt6+ years in customer service or sales support with ≥1 year supervisory experience; manufacturing/ISO-regulated industry experience; proficiency in ERP (Syteline), CRM, and Microsoft Office; strong leadership, analytical, and communication skills.
Syteline, CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2w
Save
Mark Applied
Hide
Service Desk Support Tech - Level 2
Henderson or Cypress or Spartanburg or United States
$29-$32/hr OnsiteFull Time
3+ YOERequires CompTIA A+, 3+ years in help desk or service desk support including 1+ year in Tier 2, Windows and macOS, Microsoft 365, Active Directory, endpoint management, Azure, Entra ID, networking, and ticketing platforms.
Windows, macOS, Microsoft 365, Active Directory, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, Azure Portal, PowerShell, ServiceNow, ManageEngine, Jira, VMware, Hyper-V, TCP/IP, DNS, DHCP, VLANs, VPNs
1w
Save
Mark Applied
Hide
Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
3w
Save
Mark Applied
Hide
Manager, IT Service Desk
Orange, California, United States
RemoteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years of IT support experience; 3+ years managing technical support teams; Service Desk operations, endpoint management, Microsoft Windows, networking, and IT asset management experience.
Microsoft Intune, Microsoft Windows, Microsoft 365, ManageEngine ServiceDesk, TCP/IP, LAN/WAN, SSAE18, NIST
1mo
Save
Mark Applied
Hide
Brand Support Program Manager, Amazon Live Self-Service
Culver City, California, United States
$74k-$130k/yr OnsiteFull Time
5+ YOE5+ years program management, 3+ years process improvement using data, cross-functional collaboration with tech and non-tech teams, experience with ticketing/project tools, stakeholder management and metrics-driven reporting.
SIM, Jira, Zendesk, Salesforce Service Cloud
4w
Save
Mark Applied
Hide
Manager, AOG Sales Support
Garden Grove, California, United States
$78k-$123k/yr OnsiteFull Time
5+ YOE2+ MgmtManage AOG order management team, ensure accurate order processing, train staff, track RFQs/orders/billing, collaborate with Sales/Supply Chain/Programs; bachelor's degree preferred and 5+ years order management with 2+ years people leadership.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, M3
3mo
Save
Mark Applied
Hide
Product Enablement & Support Specialist
Los Angeles, California, United States
$95k-$110k/yr HybridFull Time
3+ YOEBachelor's in CS or related,3+ years technical support/implementation experience,Familiarity with REST APIs,XML/JSON,SQL,Jira Service Management,ability to read Java and inspect logs,strong communication and training skills,Agile experience.
REST APIs, XML, JSON, SQL, Jira Service Management, Java, Salesforce, ServiceNow
2mo
Save
Mark Applied
Hide
Support Services Allocator
Los Angeles, California, United States
$62k-$69k/yr OnsiteFull Time
3+ MgmtScheduling and dispatching staff for airport support services, managing assignments during irregular operations, supervising breaks, and communicating clearly under pressure.
AVTECH, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Office Support Specialist
Beverly Hills, California, United States
$18-$30/hr OnsiteFull Time
2+ YOEBachelor's degree or equivalent and 2+ years administrative experience; strong customer service, communication, calendar management, and Microsoft Office skills; ability to multitask and work independently in a fast-paced office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, GDS
2w
Save
Mark Applied
Hide
Retail Support Specialist
Cypress, California, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, technology, and stress-management skills. Wireless, retail, technical support, call center, or retail support experience is preferred.
AT&T
1mo
Save
Mark Applied
Hide
POLICE ADMINISTRATIVE SUPPORT SERVICES MANAGER
Signal Hill, California, United States
$108k-$138k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's in public/business administration (or equivalent experience), 3+ years supervisory experience in a law enforcement agency, valid California Class C driver, computer literacy (Microsoft Office), strong leadership, budgeting, and records/administrative skills.
Microsoft Office
2mo
Save
Mark Applied
Hide
Planning, Senior Support
San Dimas, California, United States
HybridFull Time
1+ YOEOne year analytical experience; customer service and computer/software proficiency; capable of preparing maintenance work packages, gathering meter/design data, coordinating schedules; ability to travel up to 20% and reside in California; testing required.
SAP, Microsoft SharePoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AutoCAD, Auto Desk Utility Design (AUD), Design Manager (DM)
2w
Save
Mark Applied
Hide
Staff Support Representative
Tempe or Burbank
$28-$32/hr HybridFull Time
3+ YOERequires 3+ years of customer service or technical/SaaS support experience, strong communication, critical thinking, troubleshooting, organization, and time management skills. Salesforce or Intercom experience preferred.
Salesforce, Intercom
1w
Save
Mark Applied
Hide
L2 Technical Support Engineer – CMMC Service Delivery
Los Angeles, California, United States
HybridFull Time
3+ YOERequires 3+ years of IT support or systems administration experience, MSP experience, Microsoft 365 or Google Workspace expertise, identity and endpoint management experience, networking knowledge, and strong troubleshooting and documentation skills.
Microsoft 365, Google Workspace, Windows, macOS, Entra ID, Okta, Intune, MDM, RMM, EDR, MDR, MFA, SSO, VPN, DNS, DHCP, LAN, WAN, SASE, SIEM, ConnectWise
2mo
Save
Mark Applied
Hide
IT Support Services Lead
Santa Monica, California, United States
$133k-$167k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years IT experience with 3+ years in a support lead/manager role; experience with Windows and Linux environments, service management platforms, endpoint lifecycle, vulnerability management, identity management, and strong communication and leadership skills.
Microsoft 365, Slack, Zoom, Microsoft Teams, Jira, Jira Service Management, ServiceNow, Confluence, Qualys, Tanium, CrowdStrike, Okta, Microsoft Entra ID, Ubuntu, Perforce
Explore Jobs