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1,819 customer support jobs at 806 companies in Plano, TX

1mo
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Longbridge Group
Longbridge Group: AI-powered online brokerage and global investment platform.
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
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1mo
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Customer Support Specialist
Carrollton, Texas, United States
$19/hr RemoteFull Time
Glory Global
Glory GlobalTokyo Stock Exchange: 6457: Provides cash automation technology and transaction management software solutions.
1+ YOEHigh school/GED, 1–3 years customer support or help desk experience, strong troubleshooting and communication skills, mechanically inclined, familiarity with help desk ticketing and documentation.
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1w
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Customer Support Specialist
Greenville, Texas, United States
OnsiteFull Time
Synapse ITS
Synapse ITS: Providing technology solutions for roadway safety and traffic management.
2+ YOE2+ years customer support experience, high school diploma/GED, ERP and inventory familiarity, strong communication, analytical and organizational skills, proficiency with MS Office (Excel, Word, Outlook).
Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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1w
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Customer Support Representative
Grand Prairie, Texas, United States
OnsiteFull Time
Safran
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
4+ YOEManage aftermarket repair orders, respond to MRO and spare parts inquiries, process RFQs/orders in ERP/CRM, coordinate with logistics/repair/quality, ensure export compliance and customer communication.
SAP, Microsoft Office
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6d
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Customer Support Representative
Arlington, Texas, United States
OnsiteFull Time
Williams-Sonoma
Williams-SonomaNYSE: WSM: Sells high-quality kitchenware and home furnishing products.
0.5+ YOEHigh school diploma, 6+ months customer service/call center experience, proficiency with HubWm/PKMS/SanFran/CCUI and Microsoft Office, strong written/verbal communication and multitasking skills.
HubWm, PKMS, SanFran, CCUI, Microsoft Outlook, Microsoft Word, Microsoft Excel
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2mo
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Customer Support Engineer
Dallas, Texas, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
Linux, bash, S3
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2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
Enseo
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
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4w
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
RollKall
RollKall: Software platform for law enforcement extra-duty scheduling and management.
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
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1w
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Universal Customer Support Representative
Irving, Texas, United States
$20/hr OnsiteFull Time
Rise Broadband
Rise Broadband: Provides high-speed wireless and fiber internet to rural communities.
1+ YOE1–2 years customer service or call-center experience preferred; strong communication, typing, and billing/technical troubleshooting skills; ability to navigate multiple systems.
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4w
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Customer Support Specialist - Bilingual
Irving or Dallas
$26-$30/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (bachelor's preferred). Bilingual English/Spanish fluency, strong communication and problem-solving skills; customer service experience a plus; will train.
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1d
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX
IDEXXNASDAQ: IDXX: Diagnostic equipment and software for veterinary and water testing.
5+ YOE5+ years leadership in customer-facing organizations, experience building support models, strong communication and public speaking, cross-functional collaboration, escalation management, strategic and analytical skills.
EzyVet
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1mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Logitech
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
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1mo
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RDC Customer Support Specialist
Lancaster, Texas, United States
OnsiteFull Time
ABB
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
5+ YOEBachelor's in Computer Science, Business Administration, or related +5 years, OR Associate's/HS Diploma +8 years. 3+ years SAP/ERP and customer service preferred. Experience in planning & fulfillment, fluent English, and US work authorization required.
SAP
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2w
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Principal Customer Support Specialist (Remote)
Centreville or Carrollton or Texas
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
7+ YOE7+ years support experience with Neumo Core (or 8+ with Applications), bachelor\u0002s degree in a technical field, experience resolving escalated technical issues, expertise with automation and troubleshooting, strong communication and leadership skills.
Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Jira, Slack, SQL
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2mo
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Customer Support Technician (Golf Carts)
Plano, Texas, United States
$18-$20/hr OnsiteFull Time
Tao Motor
Tao MotorShenzhen Stock Exchange: 301345: Manufacturer and distributor of powersports and electric vehicles.
2+ YOEElectrical and mechanical troubleshooting; 2+ years electrical experience; strong customer service; basic computer skills.
Diagnostic software, Service databases, Laptops/tablets
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1mo
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Customer Support Specialist – Mortgage Servicing
Plano, Texas, United States
$77k-$96k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
2+ YOE2+ years customer service/call center experience; strong escalations, communication, problem-solving; mortgage servicing experience preferred; bachelor’s in CS/IS preferred.
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2w
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Customer Support Manager (Super Puma)
Grand Prairie, Texas, United States
OnsiteFull Time
Airbus
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
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1d
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Customer Support Representative - Associate Process Specialist
Richardson, Texas, United States
OnsiteFull Time
Prodapt
Prodapt: Provides IT consulting and network transformation services for telecommunications providers.
1+ YOEHigh school diploma/GED, 1+ year technical support or call center experience preferred, strong troubleshooting, multitasking, communication skills, and basic telecom knowledge.
ServiceNow
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1mo
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
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