18 customer technical support jobs at 11 companies in Bloomington, IL
1mo
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
4w
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
1w
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Digital Technical Support Engineer – Construction Technology
Chicago or Peoria or Irving
$98k-$146k/yr OnsiteFull Time
Providing technical support, troubleshooting and root-cause analysis for construction-technology products; liaising with customers and internal teams; knowledge of heavy-equipment systems and CRM tools.
Grade Control (2D/3D), Payload, Cat Command, Product Link, VisionLink, Salesforce, Microsoft Dynamics
1d
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IT Support
East Peoria, Illinois, United States
$20-$25/hr OnsiteFull Time
1+ YOERequires 1–3 years of IT helpdesk or technical support experience, Active Directory, Office 365, Windows OS, and ticketing systems experience; strong troubleshooting, communication, organization, and customer service skills.
Microsoft Office 365, Active Directory, Windows OS, Wi-Fi, VPN, VoIP, Microsoft Teams Rooms
1w
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CUSTOMER SERVICE TECHNICIAN
Urbana, Illinois, United States
FieldFull Time
5+ YOETechnical troubleshooting and repair skills, ability to install AV and patient simulators, climb ladders and lift 50 lbs, read wiring diagrams and perform basic networking; associate degree/technical certification or 5 years related experience including 3 years field support.
6d
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Customer Experience Account Manager
Decatur, Illinois, United States
$28/hr OnsiteFull Time
2+ YOEInside sales/customer service support for gas products; technical/mechanical competency; strong interpersonal, verbal and written communication; proficiency with Microsoft Office and inventory/mainframe systems; ability to prioritize and resolve customer issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AS400, JD Edwards (JDE), Act
6d
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Digital Operations Support Analyst
Morton or Peoria
$89k-$134k/yr OnsiteFull Time
2+ YOEKnowledge of communication, problem solving, customer support policies, and technical troubleshooting; ability to gather/upload data, create requirements and user stories, and support global dealer users.
Cat SOS Services, Azure DevOps
1d
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
2mo
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Resident Support Manager
Urbana, Illinois, United States
$21-$23/hr RemotePart Time
1+ MgmtSupervisory experience (1+ year) with technical troubleshooting across devices, client relationship skills, enterprise IT exposure, strong communication/customer service, and ability to pass background check, TB test, and vaccinations.
TechAtHome
2mo
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Dynamic Server Support Technician
Peoria, Illinois, United States
OnsitePart Time
0+ YOETechnical school certification or equivalent; 0-2 years experience; customer service experience is a plus; OEM certifications; valid driver’s license.
2mo
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Dynamic Server Support
Peoria, Illinois, United States
$18/hr OnsitePart Time
0+ YOE0-2 years of relevant experience; technical school certification or equivalent; prior customer service is a plus.
Diagnostics, Repair tools, Hardware troubleshooting
1mo
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Field Specialist, Field Services Support
Champaign or Bloomington or Peoria or Springfield or Decatur
$22-$23/hr FieldFull Time
3+ YOETechnical school or equivalent with 3+ years related experience, 1 industry certification, valid state driver's license and auto insurance, ability to lift up to 50 lbs, strong electro-mechanical and customer service skills.
1mo
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Senior Field Representative, Field Services Support
Springfield or Champaign or Peoria or Decatur or Bloomington or Mattoon
$20-$24/hr FieldFull Time
3+ YOERequires technical school or equivalent and 3+ years related experience (including 2 years as Technology Service Consultant I), 1 industry certification, valid driver's license and required auto insurance, ability to lift heavy equipment, strong customer service and communication skills.
screwdrivers, pliers, wrenches, electronic testing equipment
1w
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Packaging Manager
Morton, Illinois, United States
$128k-$193k/yr OnsiteFull Time
Manage packaging engineering team to develop returnable and expendable packaging, lead technical problem-solving, support global processes, and communicate with customers and suppliers.
1w
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Xfinity Retail Service Associate
Normal, Illinois, United States
$17/hr OnsiteFull Time
0+ YOEHigh school diploma/GED required, 0-2 years relevant experience preferred, strong communication, customer service, troubleshooting and technical skills for mobile activations and support.
1d
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Sales Engineer
Alpharetta or Mossville or Lafayette or Irving
$128k-$193k/yr OnsiteFull Time
Extensive experience in customer-focused sales engineering, electric power, switchgear and controls, technical support or direct sales, complex project guidance, communication, decision-making, and relationship management.
switchgear, controls, Health Savings Account (HSA), Flexible Spending Accounts (FSAs)
2mo
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HVAC Service Apprentice
Morton, Illinois, United States
$36k-$45k/yr FieldFull Time
1+ YOEHigh school diploma/GED, 1+ year mechanical support or HVAC experience preferred, HVAC trade school preferred, EPA certification preferred, valid driver's license, ability to lift and climb ladders, technical aptitude and customer-service skills.
1mo
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Field Service Representative (Anytown, IL, US, 60446)
Peoria or Reading or Illinois
$53k-$67k/yr FieldFull Time
High school diploma or equivalent, basic mechanical aptitude, customer-facing field support experience, valid driver’s license, able to travel daily and overnight (up to 5 days/month), operate forklift, lift up to 50 lbs, use Microsoft Office, and perform technical troubleshooting and preventative maintenance.
Microsoft Office, Internet
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