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43 customer technical support jobs at 35 companies in Hialeah, FL

3w
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Technical Support Specialist
Miami, Florida, United States
RemoteFull Time
Payabli
Payabli: Embedded payments infrastructure for vertical software companies.
2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
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1mo
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
Willis Lease Finance
Willis Lease FinanceNASDAQ: WLFC: Leases commercial aircraft engines and provides related technical services.
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
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2w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
SQL, Azure, CRM
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1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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2w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provider of property intelligence, data, and analytics solutions.
3+ YOEHigh school diploma, 3+ years technical or customer support experience preferred, strong customer service and communication skills, SQL/Azure knowledge preferred, ability to troubleshoot across multiple systems and document ticket resolutions.
SQL, Azure
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1mo
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Technical Support Engineering
Bengaluru or Miami or India or Europe or North America or South America or Asia
RemoteFull Time
CAST AI
CAST AI: Automates Kubernetes and cloud infrastructure optimization and management.
3+ YOE3+ years Kubernetes administration experience, strong Linux/Unix skills, experience with a major public cloud (AWS/Azure/GCP), SaaS/support background, strong communication and problem-solving, bachelor's or master's in CS/Engineering.
Cast AI, Kubernetes, Linux, Unix, AWS, Azure, GCP, Terraform, Checkr
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1w
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Technical Support Specialist (Remote - FL)
Miami, Florida, United States
$50k-$55k/yr RemoteFull Time
Rentvine
Rentvine: Provide property management software for residential rental businesses.
2+ YOE2+ years technical support experience in SaaS, strong troubleshooting and documentation skills, experience with ticketing/CRM systems, excellent written and verbal communication.
Intercom, HubSpot, Zendesk, Salesforce, Aircall
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1mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
Pivotal
Pivotal: Manufactures personal electric vertical takeoff and landing (eVTOL) aircraft.
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
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1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First Horizon
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
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1mo
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Customer Support Representative
Miami, Florida, United States
OnsiteFull Time
Simpro Group
Simpro Group: Provides cloud-based job management software for trade service businesses.
Provide high-volume inbound phone/chat support, troubleshoot software issues, document cases, escalate technical problems, and develop product expertise; strong communication and time-management skills required.
Simpro, AroFlo, BigChange, ClockShark
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1w
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Technical Support Specialist
Miami or North America
OnsiteFull Time
ProjectX
ProjectX: A financial technology platform for professional futures trading.
Enjoying collaboration and a passion for work; willing to engage with a global team.
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1w
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Engineer 2, Technical Product Sales Support (Xfinity Communities)
Pembroke Pines or West Palm Beach
OnsiteFull Time
Comcast
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOETechnical SME for sales teams; analyze customer requirements, design network/product solutions, prepare RFP responses, deliver technical presentations; 2+ years relevant experience; bachelor's degree preferred; flexible schedule including nights/weekends.
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1mo
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Remote Technical Engagement Specialist
Fort Lauderdale, Florida, United States
RemoteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
2+ YOE2+ years customer service/telecom/technical support experience, high school diploma, clear spoken English, ability to work evenings/weekends/holidays, home workspace with ≥25 Mbps internet.
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1w
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Client Support Technician
Miami, Florida, United States
$18-$19/hr RemoteFull Time
realtime
realtime: Provides retail management and payment software for wireless retailers.
0.5+ YOEProvide phone,email,and remote desktop technical support for POS and software;1+ year technical support experience preferred;HS diploma/GED;A+ or Network+ preferred;fluent English.
Remote Desktop Software
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1d
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Customer Experience Specialist
Argentina or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires flawless professional English, strong ownership, investigative judgment, technical fluency, and 2+ years in fintech or financial services customer support; CRM experience preferred.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets
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1mo
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TECHNICIAN, CUSTOMER SUCCESS TEAM
Plantation or Fort Lauderdale or Florida
$22-$25/hr RemoteFull Time
CITI Program
CITI Program: Online research, ethics, and compliance training provider.
1+ YOEBachelor's degree, 1+ year technical support or related experience. Strong HTML/CSS, Microsoft Office, Salesforce; knowledge of CITI Program desired. Occasional travel (<10%). Sponsorship not available.
HTML, CSS, Salesforce, Microsoft Office, CITI Program
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8h
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Computer Support Specialist
Sunrise, Florida, United States
HybridFull Time
Community Care Plan
Community Care Plan: Providing health insurance plans for Florida residents and families.
3+ YOEThree years of customer technical support preferred, with strong troubleshooting, communication, analytical, problem-solving, and customer service skills. Bachelor's degree in computer science or related field preferred.
Microsoft Office Suite
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1mo
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Customer Service Representative (CSR)
Cebu City or Amsterdam or Miami or India or Philippines
₱23k-₱27k/mo OnsiteFull Time
Dynamix
Dynamix: Provides managed IT, cloud, cybersecurity, and communication solutions.
2+ YOE2+ years experience; provide 1st-line support, handle inbound inquiries via phone/email/chat, troubleshoot technical issues, use SalesForce/TOAST/Aloha (NCR), close tickets and collaborate across teams.
SalesForce, TOAST, Aloha (NCR)
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2mo
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Help Desk Support Engineer
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
3+ YOEProvide technical support for JIRA, GitLab, IT management tools; establish SLA workflows; document processes; strong customer service; remote support experience.
JIRA, GitLab, IT management tools, Remote desktop
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3d
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IT Support Technician (Onsite)
Fort Lauderdale, Florida, United States
$25-$32/hr OnsiteFull Time
PDS Optical
PDS Optical: Manufactures and provides prescription eyewear for United States Veterans.
2+ YOEProvide onsite IT support for Windows devices, Microsoft 365, Active Directory; 2+ years IT support preferred; associate degree or technical certification preferred; must lift up to 40 lbs and have strong customer service skills.
Windows 10, Windows 11, Microsoft 365, Active Directory, Microsoft Intune, TCP/IP
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