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42 customer technical support jobs at 34 companies in Pembroke Pines, FL

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Technical Support Specialist
Miami, Florida, United States
RemoteFull Time
Payabli
Payabli: Embedded payments infrastructure for vertical software companies.
2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
Willis Lease Finance
Willis Lease FinanceNASDAQ: WLFC: Leases commercial aircraft engines and provides related technical services.
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
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4w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
SQL, Azure, CRM
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2mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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Technical Support Engineering
Bengaluru or Miami or India or Europe or North America or South America or Asia
RemoteFull Time
CAST AI
CAST AI: Automates Kubernetes and cloud infrastructure optimization and management.
3+ YOE3+ years Kubernetes administration experience, strong Linux/Unix skills, experience with a major public cloud (AWS/Azure/GCP), SaaS/support background, strong communication and problem-solving, bachelor's or master's in CS/Engineering.
Cast AI, Kubernetes, Linux, Unix, AWS, Azure, GCP, Terraform, Checkr
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4w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provider of property intelligence, data, and analytics solutions.
3+ YOEHigh school diploma, 3+ years technical or customer support experience preferred, strong customer service and communication skills, SQL/Azure knowledge preferred, ability to troubleshoot across multiple systems and document ticket resolutions.
SQL, Azure
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2mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
Pivotal
Pivotal: Manufactures personal electric vertical takeoff and landing (eVTOL) aircraft.
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
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Customer Support Representative
Miami, Florida, United States
OnsiteFull Time
Simpro Group
Simpro Group: Provides cloud-based job management software for trade service businesses.
Provide high-volume inbound phone/chat support, troubleshoot software issues, document cases, escalate technical problems, and develop product expertise; strong communication and time-management skills required.
Simpro, AroFlo, BigChange, ClockShark
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2w
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Technical Support Specialist
Miami or North America
OnsiteFull Time
ProjectX
ProjectX: A financial technology platform for professional futures trading.
Enjoying collaboration and a passion for work; willing to engage with a global team.
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1w
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Technical Support Engineer
Hollywood or Singapore
FieldFull Time
STARLIMS
STARLIMS: Develops software to manage laboratory data and workflows.
Requires software troubleshooting, SQL and object-oriented programming experience, relational database knowledge, strong communication, English fluency, and ability to travel independently to customer sites in Singapore.
LIMS, ELN, LES, SDMS, SQL, C#, Oracle, SQL Server, Crystal Reports, Tableau, Web Services, API, HTML, CSS, JavaScript
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2w
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Client Support Technician
Miami, Florida, United States
$18-$19/hr RemoteFull Time
realtime
realtime: Provides retail management and payment software for wireless retailers.
0.5+ YOEProvide phone,email,and remote desktop technical support for POS and software;1+ year technical support experience preferred;HS diploma/GED;A+ or Network+ preferred;fluent English.
Remote Desktop Software
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Retail Support Specialist
Coral Springs, Florida, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, problem-solving, technology, and escalation-handling skills; wireless, retail, technical support, call center experience preferred.
AT&T
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Customer Experience Specialist
Peru or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires 2+ years in fintech or financial services customer support, fluent professional English, CRM experience, technical fluency, investigative judgment, and availability for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets, Microsoft Excel
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1mo
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TECHNICIAN, CUSTOMER SUCCESS TEAM
Plantation or Fort Lauderdale or Florida
$22-$25/hr RemoteFull Time
CITI Program
CITI Program: Online research, ethics, and compliance training provider.
1+ YOEBachelor's degree, 1+ year technical support or related experience. Strong HTML/CSS, Microsoft Office, Salesforce; knowledge of CITI Program desired. Occasional travel (<10%). Sponsorship not available.
HTML, CSS, Salesforce, Microsoft Office, CITI Program
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1w
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Computer Support Specialist
Sunrise, Florida, United States
HybridFull Time
Community Care Plan
Community Care Plan: Providing health insurance plans for Florida residents and families.
3+ YOEThree years of customer technical support preferred, with strong troubleshooting, communication, analytical, problem-solving, and customer service skills. Bachelor's degree in computer science or related field preferred.
Microsoft Office Suite
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2mo
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Customer Service Representative (CSR)
Cebu City or Amsterdam or Miami or India or Philippines
₱23k-₱27k/mo OnsiteFull Time
Dynamix
Dynamix: Provides managed IT, cloud, cybersecurity, and communication solutions.
2+ YOE2+ years experience; provide 1st-line support, handle inbound inquiries via phone/email/chat, troubleshoot technical issues, use SalesForce/TOAST/Aloha (NCR), close tickets and collaborate across teams.
SalesForce, TOAST, Aloha (NCR)
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Help Desk Support Engineer
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
3+ YOEProvide technical support for JIRA, GitLab, IT management tools; establish SLA workflows; document processes; strong customer service; remote support experience.
JIRA, GitLab, IT management tools, Remote desktop
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2w
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Outside Product Support
Miami or Fort Lauderdale
OnsiteFull Time
Nextran Truck Centers
Nextran Truck Centers: Network of commercial truck sales and service centers.
3+ YOE3+ years automotive or heavy-duty parts counter/outside parts/service technical support; strong interpersonal and communication skills; ability to develop customer relationships and account-based strategies; proficiency in Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
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1w
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Technology Support Analyst I
Boca Raton, Florida, United States
$45k-$52k/yr OnsiteFull Time
Florida Atlantic University
Florida Atlantic University: Public research university providing undergraduate and graduate education programs.
2+ YOEMaster's degree in an appropriate specialization, or bachelor's degree plus two years of relevant experience. Requires technical support, troubleshooting, communication, and customer service skills; driver's license preferred.
iPhone, Android, Windows, LAN, WAN, ticketing system
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Customer Engineer, AI Platform, Google Cloud
Miami, Florida, United States
$104k-$150k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
4+ YOEBachelor's degree or equivalent experience, 4 years of cloud-native architecture experience in customer-facing or support roles, technical solution sales experience, and experience with Central American or Caribbean customers.
Google Cloud, Google Cloud Platform
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