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41 customer technical support jobs at 33 companies in Miami, FL

2w
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Technical Support Specialist
Miami, Florida, United States
RemoteFull Time
Payabli
Payabli: Embedded payments infrastructure for vertical software companies.
2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
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1mo
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
Willis Lease Finance
Willis Lease FinanceNASDAQ: WLFC: Leases commercial aircraft engines and provides related technical services.
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
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2w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
SQL, Azure, CRM
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1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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2w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provider of property intelligence, data, and analytics solutions.
3+ YOEHigh school diploma, 3+ years technical or customer support experience preferred, strong customer service and communication skills, SQL/Azure knowledge preferred, ability to troubleshoot across multiple systems and document ticket resolutions.
SQL, Azure
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1w
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Technical Support Specialist (Remote - FL)
Miami, Florida, United States
$50k-$55k/yr RemoteFull Time
Rentvine
Rentvine: Provide property management software for residential rental businesses.
2+ YOE2+ years technical support experience in SaaS, strong troubleshooting and documentation skills, experience with ticketing/CRM systems, excellent written and verbal communication.
Intercom, HubSpot, Zendesk, Salesforce, Aircall
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1mo
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Technical Support Engineering
Bengaluru or Miami or India or Europe or North America or South America or Asia
RemoteFull Time
CAST AI
CAST AI: Automates Kubernetes and cloud infrastructure optimization and management.
3+ YOE3+ years Kubernetes administration experience, strong Linux/Unix skills, experience with a major public cloud (AWS/Azure/GCP), SaaS/support background, strong communication and problem-solving, bachelor's or master's in CS/Engineering.
Cast AI, Kubernetes, Linux, Unix, AWS, Azure, GCP, Terraform, Checkr
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1mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
Pivotal
Pivotal: Manufactures personal electric vertical takeoff and landing (eVTOL) aircraft.
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
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1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First Horizon
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
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1mo
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Customer Support Representative
Miami, Florida, United States
OnsiteFull Time
Simpro Group
Simpro Group: Provides cloud-based job management software for trade service businesses.
Provide high-volume inbound phone/chat support, troubleshoot software issues, document cases, escalate technical problems, and develop product expertise; strong communication and time-management skills required.
Simpro, AroFlo, BigChange, ClockShark
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6d
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Technical Support Specialist
Miami or North America
OnsiteFull Time
ProjectX
ProjectX: A financial technology platform for professional futures trading.
Enjoying collaboration and a passion for work; willing to engage with a global team.
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1w
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Engineer 2, Technical Product Sales Support (Xfinity Communities)
Pembroke Pines or West Palm Beach
OnsiteFull Time
Comcast
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOETechnical SME for sales teams; analyze customer requirements, design network/product solutions, prepare RFP responses, deliver technical presentations; 2+ years relevant experience; bachelor's degree preferred; flexible schedule including nights/weekends.
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1mo
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Remote Technical Engagement Specialist
Fort Lauderdale, Florida, United States
RemoteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
2+ YOE2+ years customer service/telecom/technical support experience, high school diploma, clear spoken English, ability to work evenings/weekends/holidays, home workspace with ≥25 Mbps internet.
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1w
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Client Support Technician
Miami, Florida, United States
$18-$19/hr RemoteFull Time
realtime
realtime: Provides retail management and payment software for wireless retailers.
0.5+ YOEProvide phone,email,and remote desktop technical support for POS and software;1+ year technical support experience preferred;HS diploma/GED;A+ or Network+ preferred;fluent English.
Remote Desktop Software
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8h
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Customer Experience Specialist
Peru or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires 2+ years in fintech or financial services customer support, fluent professional English, CRM experience, technical fluency, investigative judgment, and availability for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets, Microsoft Excel
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1mo
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TECHNICIAN, CUSTOMER SUCCESS TEAM
Plantation or Fort Lauderdale or Florida
$22-$25/hr RemoteFull Time
CITI Program
CITI Program: Online research, ethics, and compliance training provider.
1+ YOEBachelor's degree, 1+ year technical support or related experience. Strong HTML/CSS, Microsoft Office, Salesforce; knowledge of CITI Program desired. Occasional travel (<10%). Sponsorship not available.
HTML, CSS, Salesforce, Microsoft Office, CITI Program
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1mo
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Customer Service Representative (CSR)
Cebu City or Amsterdam or Miami or India or Philippines
₱23k-₱27k/mo OnsiteFull Time
Dynamix
Dynamix: Provides managed IT, cloud, cybersecurity, and communication solutions.
2+ YOE2+ years experience; provide 1st-line support, handle inbound inquiries via phone/email/chat, troubleshoot technical issues, use SalesForce/TOAST/Aloha (NCR), close tickets and collaborate across teams.
SalesForce, TOAST, Aloha (NCR)
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2mo
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Help Desk Support Engineer
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
3+ YOEProvide technical support for JIRA, GitLab, IT management tools; establish SLA workflows; document processes; strong customer service; remote support experience.
JIRA, GitLab, IT management tools, Remote desktop
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2d
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IT Support Technician (Onsite)
Fort Lauderdale, Florida, United States
$25-$32/hr OnsiteFull Time
PDS Optical
PDS Optical: Manufactures and provides prescription eyewear for United States Veterans.
2+ YOEProvide onsite IT support for Windows devices, Microsoft 365, Active Directory; 2+ years IT support preferred; associate degree or technical certification preferred; must lift up to 40 lbs and have strong customer service skills.
Windows 10, Windows 11, Microsoft 365, Active Directory, Microsoft Intune, TCP/IP
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1w
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Outside Product Support
Miami or Fort Lauderdale
OnsiteFull Time
Nextran Truck Centers
Nextran Truck Centers: Network of commercial truck sales and service centers.
3+ YOE3+ years automotive or heavy-duty parts counter/outside parts/service technical support; strong interpersonal and communication skills; ability to develop customer relationships and account-based strategies; proficiency in Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
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