3w
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
3d
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CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
1w
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Commissioning System/CX Software Admin
Chandler, Arizona, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years relevant experience,experience with Smart Completions and Procore,Dataverse/SQL/SSRS,Power BI and Microsoft Excel,strong communication and training skills,data management and system administration.
Smart Completions, Procore, Dataverse, SQL, SQL Server Reporting Services (SSRS), Power BI, Microsoft Excel
2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Engineering Manager - CX/CCaaS Platform (Remote)
Phoenix or United States or Canada or Medellín
RemoteFull Time
8+ YOE5+ Mgmt8+ years in software/platform engineering, 5+ years managing engineering teams; experience with CCaaS/CX/UCaaS or telecom SaaS, distributed systems, cloud-native architectures, and modern dev practices.
Python, Elixir, Java, Go, Node.js, Linux/Unix, PostgreSQL, MySQL, Git, CI/CD, Asterisk, FreeSWITCH, Phoenix, AWS, Azure, Google Cloud, Kubernetes, Docker
1mo
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Package Project Lead 1
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Bachelor's degree or equivalent, experience with Oracle CX Cloud (Fusion Service Cloud, Engagement Cloud), BI Publisher, Groovy scripting, integrations and full project lifecycle; ability to design solutions, configure and deploy Oracle Cloud packages; US work authorization required.
Oracle CX Cloud, Fusion Service Cloud, Engagement Cloud, BI Publisher, Oracle Order Management Cloud, Subscription Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Service Logistics Cloud, Oracle Cloud, Application Composer, Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
1w
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Mission Critical Cx Project Manager
United States or Phoenix or Denver or Dallas or Washington or Cleveland or Columbus or Detroit
$150k-$170k/yr FieldFull Time
8+ YOE8+ years commissioning experience with ≥3 years mission critical facility experience, commissioning and construction knowledge, strong communication and problem-solving, familiarity with mechanical/plumbing/electrical systems, willingness to travel ≥75%.
1mo
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOE1-3 years retention/email or lifecycle marketing experience; hands-on CRM/ESP and marketing automation experience; basic HTML, SQL, and analytics skills; strong communication, attention to detail, and campaign QA experience.
ESPs, marketing automation platforms, HTML, SQL, Tableau, Periscope
1mo
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Customer Experience Program Lead
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
1w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
2mo
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Senior Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOEOver 7 years of MEP systems commissioning; Bachelor's in Construction/Engineering; healthcare/commercial project experience; national Cx certification; strong leadership and safety.
OPR, BOD, PFT, FPT, IST, O&M manuals, systems manuals
2mo
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Forward Deployed Product Manager, Agents
Toronto or Kitchener-Waterloo or Rio de Janeiro or Buenos Aires or Sao Paolo or Mexico City or Montreal or Phoenix or Salt Lake City
RemoteFull Time
5+ YOE5+ years in PM or related roles; AI-native mindset; strong integration and CX background; able to scope integrations; remote-Canada or Latin America preferred.
3d
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Supervisory Statistician
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$126k-$164k/yr OnsiteFull Time
1+ YOEExperience leading enterprise CX analytics, developing data governance and BI strategies, supervising analytical teams, and meeting specialized statistical education/coursework requirements for GS-15.
2mo
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Commissioning & Reliability Manager
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOEBachelor’s in Mechanical/Electrical/Facilities Engineering; 3-6 years commissioning/reliability; Level 4/5 IST testing; Cx Alloy; strong communication and problem-solving; travel may be required.
Cx Alloy, BAS/SCADA, EPMS/SCADA, Excel, Word, PowerPoint, Teams, SharePoint
1mo
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Service Experience Lead
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
1w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
4d
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Project Specialist Senior (PLC)
Phoenix, Arizona, United States
FieldFull Time
5+ YOEBS in Computer/Mechanical Engineering or equivalent, 5+ years in mission critical/industrial and HVAC/building automation, PLC/HMI programming (CodeSys, RSLogix, AVEVA, CX-Programmer), Ignition SCADA experience, clean driving record, ability to travel and access machinery.
Ignition SCADA HMI, CodeSys, RSLogix, AVEVA (Wonderware), CX-Programmer, Microsoft Office, BACnet, DDC
1mo
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Data Manager, CCC
Charlotte or Phoenix or O'Fallon or Whitehouse Station or United States
$103k-$126k/yr OnsiteFull Time
5+ YOEBachelor's in a quantitative field, 5+ years in data management/analytics with sales or insurance operations experience, advanced SQL/Excel and dashboard skills (Tableau/Power BI), KPI definition and reporting, strong communication.
SQL, Microsoft Excel, Tableau, Microsoft Power BI, Google Data Studio, CCC, Chubb Insurance Solutions (CISA), CXOne, EPIC, Qlik Sense, AMS
1w
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Digital Manager, Service Center
Fort Mill or Tempe
$67k-$111k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or 6+ years progressive experience, 2+ years team lead/manager, SIE and S7, strong coaching, data-driven process improvement, customer service and communication skills.
Microsoft Dynamics, CXOne
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