33 cx jobs at 28 companies in Los Angeles, CA
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
3mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
1w
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CX Specialist
Buena Park, California, United States
$55k-$92k/yr OnsiteFull Time
3+ YOEThree or more years in customer service, support, complaint resolution, communications, or related work; strong communication, organization, judgment, and CRM or ticketing-system experience required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM systems, customer service ticketing tools
2w
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Copywriter, CX
Los Angeles or Menlo Park or New York or San Francisco
$98k-$144k/yr OnsiteFull Time
4+ YOE4+ years agency or in-house copywriting for brands, strong concept and storytelling skills, history of self-initiated projects, product storytelling and strategy experience; AI tool experience preferred.
2w
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Data Engineer, CX
San Francisco or New York City or Los Angeles or Seattle
$180k-$260k/yr RemoteFull Time
5+ YOE5+ years building data warehouses or distributed/event-driven systems; skilled with data modeling, modern data tooling, cloud warehouses, Python/SQL, and cross-functional partnership.
Kafka, Debezium, dbt, Spark, Flink, Dagster, Airflow, Monte Carlo, Great Expectations, Snowflake, BigQuery, Redshift, Python, SQL, CI/CD
2mo
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Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years communications/employee experience/training/retail operations; Bachelor’s in Communications/Business/Marketing preferred; strong written/verbal skills; Microsoft Office (Excel, PowerPoint) and Canva experience; ability to travel to stores occasionally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, Engage, FIELD FOX, WSS Intranet
2mo
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOE1-3 years retention/email or lifecycle marketing experience; hands-on CRM/ESP and marketing automation experience; basic HTML, SQL, and analytics skills; strong communication, attention to detail, and campaign QA experience.
ESPs, marketing automation platforms, HTML, SQL, Tableau, Periscope
2mo
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Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years in communications, employee experience, training, retail operations or related; bachelor\u0002s preferred; strong written/verbal skills; Microsoft Office (Excel, PowerPoint) and content creation experience; Canva and AI tools preferred; occasional store travel.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, WSS Intranet, Engage
1mo
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
2mo
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Customer Experience (CX) Support Specialist - WSS
Gardena, California, United States
$71k-$75k/yr OnsiteFull Time
2+ YOE2+ years experience in communications, employee experience, training, retail operations or related field; Bachelor's preferred; strong written/verbal skills; proficiency with Microsoft Office (Excel, PowerPoint), Canva, and content/communication tools; ability to travel to stores occasionally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Canva, Engage, WSS Intranet
2w
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York City or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOERequires 1–3 years in retention, email, or lifecycle marketing; CRM platform experience; basic HTML and SQL; analytics and data visualization knowledge; strong communication, organization, and cross-functional collaboration skills.
HTML, SQL, Tableau, Periscope
1mo
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Senior Software Engineer, Front-End (CX Apps)
Santa Ana or California or New Jersey or Texas or Florida or Shanghai or Hong Kong or Japan or Canada or Mexico or Germany or France or United States
$141k-$229k/yr HybridFull Time
5+ YOE5+ years software engineering experience building consumer web apps; 4+ years with React and Next.js; fluent in TypeScript/JavaScript; experience with Tailwind CSS; testing, security, and Agile best practices; comfortable using AI tooling (Claude).
JavaScript, TypeScript, React, Svelte, Next.js, Tailwind CSS, Claude
4d
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Payroll Analyst 2 CX - Controllers Services - FT Days
Anaheim, California, United States
$29-$50/hr OnsiteFull Time
2+ YOEBachelor's degree or equivalent education and experience, 2 years of payroll experience, MS Office knowledge, analytical judgment, communication skills, and ability to resolve payroll problems.
Microsoft Office
3mo
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Genesys Cloud Engineer (Telecom Network Engineer)
Tustin or Riverside or Sacramento
$96k-$154k/yr HybridFull Time
5+ YOEBachelor's degree in a technical field; 5-7 years of contact center/IP telephony experience; Genesys Cloud CX certifications preferred.
Genesys, Cisco Unified Contact Center Enterprise, IP Telephony
3w
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Client Services Manager
Simi Valley, California, United States
$75k-$85k/yr OnsiteFull Time
4+ YOE4+ years managing client-facing teams including supervisors, strong leadership and communication, experience with CX metrics, reporting, process improvement; bachelor\u0002s preferred.
HRIS
3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1mo
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
1mo
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Coordinator, E-commerce (Operations & Site Experience)
Los Angeles, California, United States
$65k-$70k/yr HybridFull Time
0+ YOEBachelor's preferred,0–2 years ecommerce/site merchandising or UX/CX experience,attention to detail,Shopify familiarity,Google Analytics and Excel/Sheets proficiency,excellent communication.
Shopify, Google Analytics, Shopify Analytics, Microsoft Excel, Google Sheets
6d
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
2mo
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
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