41 cx manager jobs at 29 companies in Addison, TX
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or architect, 12+ years relevant experience, CxA certification required within 90 days, DoD project experience preferred, CAC eligibility and ability to meet U.S. project requirements.
CRM, Unified Facilities Criteria (UFC)
1d
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Communications Manager - CX Organization (Remote)
Research Triangle Park or Richardson
$120k-$152k/yr RemoteFull Time
7+ YOE7+ years communications experience, bachelor’s degree or equivalent, exceptional writing and storytelling, data-driven measurement, project management, AI fluency, ability to translate technical concepts for executives and audiences.
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture, Engineering, or Construction (or +5 years experience), 10+ years commissioning project manager experience on commercial/industrial projects, proficiency with P6/Microsoft Project and Microsoft Office, strong organizational and interpersonal skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City or Pennsylvania or Kansas or North Carolina or South Carolina or Virginia or Georgia or Texas or Florida or Iowa or Wyoming
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong leadership, business development, scheduling and estimating skills, and ability to travel up to 100%.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
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Senior Product Manager, Experience
Bethesda or Palo Alto or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
10+ YOE10+ years in product management; CX-focused; strong payments/billing experience; BS degree; insurance/financial services or ecommerce background.
Figma, A/B testing, CX analytics, ML concepts
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Service Design Manager
Plano, Texas, United States
$112k-$138k/yr OnsiteFull Time
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1d
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Senior Manager, Voice of Customer
Miramar or Dallas
HybridFull Time
5+ YOEBachelor's degree, 5+ years VoC/customer insights or CX analytics, experience managing end-to-end VoC programs, proficiency in qualitative and quantitative research, dashboard and data-pipeline building, strong communication and stakeholder skills.
Databricks, Claude Code, SurveySparrow, Quantum Metrics, Adobe Analytics
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years' experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong communication and leadership skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook, estimating software
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Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
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Customer Success Manager, Commercial
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in professional services or B2B SaaS account management; strong CX/communication; SaaS experience; technical SaaS configuration; enterprise client management.
CRM, SaaS, Customer Relationship Management, Analytics
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Director, Talent Acquisition - Global CX & Partners
Pleasanton or Frisco or Atlanta or Boulder or San Francisco or Chicago or New York City or Denver
$214k-$321k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years TA/HR experience, 7+ years leading teams, workforce planning and forecasting experience, strong stakeholder management, data-driven decision making, and change leadership.
Workday
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Sr Manager Consumer Insights Research
Dallas, Texas, United States
OnsiteFull Time
4+ YOE2+ Mgmt4+ years consumer/market research experience, 2+ years people management, bachelor’s degree (master’s preferred), expertise in qualitative and quantitative methods, VoC/CX programs, and survey/research platforms.
Qualtrics, Morning Consult, Mintel
1d
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National Manager, Software Engineering
Plano, Texas, United States
OnsiteFull Time
15+ YOE7+ MgmtBachelor's degree,15+ years engineering experience with 7+ years management; strong full-stack, API, cloud (AWS/GCP), JavaScript, CX and platform experience; experience hiring and scaling engineering teams; GenAI/ML experience preferred.
JavaScript, RESTful API, AWS, GCP, SDKs, machine learning, GenAI
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
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Agent Platforms Manager
Dallas, Texas, United States
HybridFull Time
5+ YOE5+ years Salesforce Service Cloud administration experience supporting CX, strong automation and data hygiene skills, familiarity with Apex/HTML/CSS/JavaScript, CI/CD and cross-team collaboration, degree in CS/Engineering or related.
Salesforce Service Cloud, Experience Cloud, Sierra, Mixpanel, Playvox, Rippit, Apex, HTML, CSS, JavaScript, Git, CI/CD
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