32 cx manager jobs at 20 companies in Anthem, AZ
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
3w
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CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
1mo
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Program Manager, Airports & Venues CX
Chicago or New York City or San Francisco or Phoenix
$130k-$180k/yr HybridFull Time
Senior CX/operations leader with analytical rigor, customer empathy, AI fluency, and experience operating in complex physical environments (airports, airlines, mobility, hospitality, logistics, or large venues).
6d
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Relationship Manager, CX
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yr HybridFull Time
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
1mo
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Commissioning System/CX Software Admin
Chandler, Arizona, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years relevant experience,experience with Smart Completions and Procore,Dataverse/SQL/SSRS,Power BI and Microsoft Excel,strong communication and training skills,data management and system administration.
Smart Completions, Procore, Dataverse, SQL, SQL Server Reporting Services (SSRS), Power BI, Microsoft Excel
1w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2d
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Manager, CX Ops Enablement
Phoenix or South San Francisco or United States
$80k-$120k/yr FieldFull Time
5+ YOEBachelor’s degree and 5+ years in multi-unit operations, customer experience, or field performance management. Requires analytical, problem-solving, influence, and accountability skills, plus extensive regional travel.
1mo
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
2w
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Senior PM-T, Customer Experience (CX), New Selection Success
Tempe or Seattle
$151k-$205k/yr OnsiteFull Time
7+ YOEBachelor's degree and experience owning product roadmaps, delivering features, managing technical products, making technology tradeoffs, and representing customers and stakeholders.
A+ Content, AI/ML, generative AI tools
1mo
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1w
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CRM/CX Analyst
San Antonio or Phoenix
$60k-$113k/yr HybridFull Time
4+ YOEBachelor's degree in business administration or equivalent experience, 4+ years in lead management or CRM, Agile experience, and experience with Genesys Cloud or Salesforce; strong analytical and communication skills.
Velocify, Salesforce, Agile, Genesys Cloud, Microsoft Dynamics, TCPA, SMS
2mo
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Senior Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOEOver 7 years of MEP systems commissioning; Bachelor's in Construction/Engineering; healthcare/commercial project experience; national Cx certification; strong leadership and safety.
OPR, BOD, PFT, FPT, IST, O&M manuals, systems manuals
2mo
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Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
2w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
3mo
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Commissioning & Reliability Manager
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOEBachelor’s in Mechanical/Electrical/Facilities Engineering; 3-6 years commissioning/reliability; Level 4/5 IST testing; Cx Alloy; strong communication and problem-solving; travel may be required.
Cx Alloy, BAS/SCADA, EPMS/SCADA, Excel, Word, PowerPoint, Teams, SharePoint
3mo
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Forward Deployed Product Manager, Agents
Toronto or Kitchener-Waterloo or Rio de Janeiro or Buenos Aires or Sao Paolo or Mexico City or Montreal or Phoenix or Salt Lake City
RemoteFull Time
5+ YOE5+ years in PM or related roles; AI-native mindset; strong integration and CX background; able to scope integrations; remote-Canada or Latin America preferred.
3mo
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Sr. Operations Manager-2
Chandler or Detroit
HybridFull Time
2+ YOE7+ MgmtSenior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.
2w
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
1mo
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Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1–5) experience, CX Alloy Platform experience, MEP systems and test knowledge, ability to read technical MEP documentation, bachelor's in electrical/mechanical engineering or equivalent experience.
CX Alloy Platform, Automated Commissioning Management Software, BAS, BMS, EPMS
2w
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
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