Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
26 cx manager jobs at 18 companies in Apache Junction, AZ
3w
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
1w
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CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Engineering Manager - CX/CCaaS Platform (Remote)
Phoenix or United States or Canada or Medellín
RemoteFull Time
8+ YOE5+ Mgmt8+ years in software/platform engineering, 5+ years managing engineering teams; experience with CCaaS/CX/UCaaS or telecom SaaS, distributed systems, cloud-native architectures, and modern dev practices.
Python, Elixir, Java, Go, Node.js, Linux/Unix, PostgreSQL, MySQL, Git, CI/CD, Asterisk, FreeSWITCH, Phoenix, AWS, Azure, Google Cloud, Kubernetes, Docker
2w
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Commissioning System/CX Software Admin
Chandler, Arizona, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years relevant experience,experience with Smart Completions and Procore,Dataverse/SQL/SSRS,Power BI and Microsoft Excel,strong communication and training skills,data management and system administration.
Smart Completions, Procore, Dataverse, SQL, SQL Server Reporting Services (SSRS), Power BI, Microsoft Excel
3d
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CX Solutions Program Owner
Phoenix, Arizona, United States
HybridFull Time
5+ YOEBachelor's in business/IT/analytics plus 5 years related experience (or 9 years equivalent); strong customer experience, stakeholder management, regulatory compliance, and advanced Microsoft Office skills.
Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Word
2w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1d
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Senior PM-T, Customer Experience (CX), New Selection Success
Tempe or Seattle
$151k-$205k/yr OnsiteFull Time
7+ YOEBachelor's degree and experience owning product roadmaps, delivering features, managing technical products, making technology tradeoffs, and representing customers and stakeholders.
A+ Content, AI/ML, generative AI tools
2w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
2mo
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Senior Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOEOver 7 years of MEP systems commissioning; Bachelor's in Construction/Engineering; healthcare/commercial project experience; national Cx certification; strong leadership and safety.
OPR, BOD, PFT, FPT, IST, O&M manuals, systems manuals
1mo
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Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
2mo
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Commissioning & Reliability Manager
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOEBachelor’s in Mechanical/Electrical/Facilities Engineering; 3-6 years commissioning/reliability; Level 4/5 IST testing; Cx Alloy; strong communication and problem-solving; travel may be required.
Cx Alloy, BAS/SCADA, EPMS/SCADA, Excel, Word, PowerPoint, Teams, SharePoint
2mo
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Forward Deployed Product Manager, Agents
Toronto or Kitchener-Waterloo or Rio de Janeiro or Buenos Aires or Sao Paolo or Mexico City or Montreal or Phoenix or Salt Lake City
RemoteFull Time
5+ YOE5+ years in PM or related roles; AI-native mindset; strong integration and CX background; able to scope integrations; remote-Canada or Latin America preferred.
2mo
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Sr. Operations Manager-2
Chandler or Detroit
HybridFull Time
2+ YOE7+ MgmtSenior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.
2w
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Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1–5) experience, CX Alloy Platform experience, MEP systems and test knowledge, ability to read technical MEP documentation, bachelor's in electrical/mechanical engineering or equivalent experience.
CX Alloy Platform, Automated Commissioning Management Software, BAS, BMS, EPMS
1mo
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Customer Experience Program Lead
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
2w
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Digital Manager, Service Center
Fort Mill or Tempe
$67k-$111k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or 6+ years progressive experience, 2+ years team lead/manager, SIE and S7, strong coaching, data-driven process improvement, customer service and communication skills.
Microsoft Dynamics, CXOne
3w
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Digital Manager, Service Center
Fort Mill or Charlotte or Tempe
$67k-$111k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or 6+ years related experience, 2+ years managing teams, SIE and Series 7 required/obtainable, strong coaching, data-driven process improvement, customer service and communication skills.
Microsoft Dynamics, CXOne
1mo
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Service Experience Lead
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
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