55 cx manager jobs at 30 companies in Capitola, CA
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Senior Director, CX Strategy
Santa Clara, California, United States
OnsiteFull Time
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
12+ YOE12+ years in CX strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey strategy, B2B/SaaS experience, quantitative skills, executive communication, and team leadership.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
12+ YOE12+ years in customer experience strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey modeling, quantitative skills, executive communication, and senior-team leadership.
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
Experience in technical/product marketing or solutions engineering for enterprise storage, multi-cloud, or container virtualization; ability to craft technical positioning, GTM assets, solution narratives, and quantify enterprise ROI.
IFS: Provides enterprise software for asset-intensive and service industries.
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yrHybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
Group Manager - QuickBooks CX - Foundational Experiences
Mountain View or San Diego
$190k-$297k/yrOnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership in tech/SaaS driving customer experience or product results; undergraduate degree required (MBA preferred); experience with journey mapping, service design, analytics, and designing experience strategies to improve retention and revenue.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
12+ YOERequires 12+ years of product management experience in hardware, semiconductors, or data center platforms; data center and AI server expertise; customer leadership; and a relevant technical bachelor's degree.
Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yrHybridFull Time
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
Astera LabsNASDAQ: ALAB: Designs connectivity solutions for cloud and AI infrastructure.
12+ YOEBachelor's in electrical engineering, computer science, or related field; 12+ years in product management/technical roles in semiconductors or data center infrastructure; proven track in software-silicon product leadership; strong cross-functional collaboration with firmware, drivers, and systems teams.
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yrOnsiteFull Time
Prime Data Centers: Developer and operator of hyperscale and wholesale data centers.
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yrFieldFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
MEP QA/QC Manager (General Contractor Rep) - Data Center Construction
San Jose or Ohio
$130k-$200k/yrOnsiteFull Time
KALCON: Construction and project management for mission-critical facilities.
Bachelor's degree in construction management or similar field, or equivalent experience; construction or MEP QA/QC experience; Procore and Cx Alloy familiarity; strong organization and communication skills.
Hyve SolutionsNYSE: SNX: Designs and manufactures custom hardware for hyperscale data centers.
12+ YOE3+ MgmtBachelor's or master's in electrical, computer, or related engineering; 12+ years hardware engineering, 3+ years managing engineers, and server, GPU, or accelerator platform delivery experience.
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
10+ YOE10+ years sourcing management experience in semiconductor or electronic components, BA/BS or equivalent with 12+ years relevant experience, technical knowledge of silicon and firmware, supplier strategy, contract negotiation, and cross-functional influence.
CXL, PCIe Gen 5, PCIe Gen 6, NVMe, CPLD, FPGA, BIOS, BMC
Baya Systems: Designs semiconductor fabric IP and chiplet design software.
8+ YOE2+ Mgmt8+ years in ASIC/IP development with 2–3+ years managing RTL and DV engineers; expertise in high-speed protocols, SystemVerilog/Verilog, UVM/OVM, and EDA flows; BS/MS in EE/CE or related.
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOEBachelor's in STEM with 8+ years or master's with 6+ years; production web application experience with TypeScript or modern JavaScript, component frameworks, front-end architecture, AI coding assistants, and scalable reactive state management.
TypeScript, JavaScript, Angular, React, Vue, Claude Code, Cursor, GitHub Copilot, NgRx Signals, Redux, MobX, Angular CLI, Micro Front End (MFE), module federation
Cadence Design SystemsNASDAQ: CDNS: Develops computational software and hardware for electronic system design.
8+ YOE8+ years in semiconductor IP/SoC/product marketing or related technical roles; bachelor’s in EE/CE/CS; deep PCIe/CXL knowledge; customer-facing experience; strong communication and product strategy skills.