20 cx manager jobs at 12 companies in Roxboro, NC
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Manager, Delivery - CX AI
Charlottesville or Columbus or Durham
$100k-$160k/yr HybridFull Time
7+ YOE7+ years in software delivery; experience with contact center solutions; strong program management; cross-functional leadership; AI-enabled CX delivery; global teams; experience in regulated industries.
Genesys, Amazon Connect, Five9, Google Contact Center AI
1mo
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Senior CX Product Manager – Technical Enablement
Raleigh or Santa Clara
$122k-$230k/yr OnsiteFull Time
Experience in technical/product marketing or solutions engineering for enterprise storage, multi-cloud, or container virtualization; ability to craft technical positioning, GTM assets, solution narratives, and quantify enterprise ROI.
AWS, Azure, Nutanix, OpenShift, Kubernetes, VMware
2w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2mo
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Package Project Lead 2
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Experience implementing Oracle CX/Fusion Service Cloud and related Oracle Cloud modules; hands-on configuration, Groovy scripting, Application/Page Composer, Visual Builder, integrations, and project lifecycle delivery. Bachelor\u000fs degree or equivalent experience required; travel possible.
Oracle CX Cloud, Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Subscription Management Cloud, Application Composer, Page Composer, Groovy, Redwood UX, Visual Builder, Webservices
2mo
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Sr. Principal Business Manager – Data Center & AI Infrastructure
Research Triangle Park, North Carolina, United States
OnsiteFull Time
12+ YOEBachelor's degree, 12+ years in product marketing/business management/sales/operations within semiconductor or data center ecosystems; deep PCIe and rack-scale infrastructure knowledge; strong negotiation and stakeholder management skills.
CXL, Ethernet, NVLink, PCIe, UALink, UCIe, COSMOS, Open Rack, Open Compute, PCIe Gen 6, PCIe Gen 7
2w
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Sub-Regional Cost Lead
Boydton or Chicago or Redmond or Manassas
$131k-$277k/yr HybridFull Time
12+ YOE10+ MgmtBachelor's degree or equivalent experience; 12+ years related experience required, with extensive data center, project management, commercial construction, and people management experience preferred.
RFP, GMP, LOA, AE, Cx, PMQS, QRA, PER, RICS
3mo
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Senior Workforce Management Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
7+ YOE7-9 years in Workforce Management; Genesys Cloud CX WFM experience; analyze performance data; knowledge of ASA, AHT, FTE; problem-solving; onsite work; occasional travel.
Genesys Cloud CX, Excel, SQL, BI software
2w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
1mo
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Director, Provider Service Design & Provider Experience
Durham or Burlington
HybridFull Time
8+ YOEBachelor's in design/HCI/healthcare admin,8+ years service/UX/CX design experience,4+ years facilitating workshops,experience in healthcare/B2B preferred,portfolio and familiarity with provider workflows required.
Figma, Mural, Miro, Adobe Creative Suite
1w
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS in computer engineering, computer science, or equivalent experience; 15+ years in system architecture and design; 8+ years managing teams; scalable server systems and accelerator software expertise.
HGX, DGX, NVLink, NVIDIA InfiniBand, NVIDIA Grace CPUs, Ethernet, CXL, UCIE, FPGAs, GPUs, DPUs
2mo
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS (or equivalent) in Computer Engineering/Computer Science, 15+ years system architecture experience, 8+ years management, expertise in scalable server SW/HW interface, accelerators (GPU/DPU/FPGA), and networking technologies.
NVLink, Infiniband, Ethernet, CXL, UCIE, GPU, DPU, FPGA, NVIDIA Grace
4d
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Product Engineer
Cary, North Carolina, United States
FieldFull Time
2+ YOEBachelor's degree with 2+ years of relevant experience or master's degree in a related field; high-speed SERDES validation, post-silicon bring-up, lab equipment, case management, customer support, and travel experience required.
PCIe, Ethernet, USB, CXL, UCIe, oscilloscopes, BERTs, protocol exercisers, protocol analyzers, SFDC, Sherlock, Jira
3d
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Staff SoC Verification Engineer
Raleigh or United Kingdom or United States or France or India or Canada
$198k-$268k/yr HybridFull Time
10+ YOEBachelor's or master's degree in computer science or electrical/computer engineering plus 10+ years designing or verifying sophisticated compute subsystems or SoCs; expertise in RTL, Verilog, SoC verification, PCIe/CXL, DDRx/LPDDRx, and C/Assembler.
SystemVerilog, Verilog, Verilog HDL, PCIe, CXL, DDRx, LPDDRx, HBM, C, Assembler, UVM, OVM, Perl, Python
1mo
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Sr. GPU Architect
Morrisville, North Carolina, United States
OnsiteFull Time
10+ YOEBS in EE/CE/CS,10+ years server/platform architecture,5+ years data center GPU experience,expertise in GPU-enabled server design (PCIe/CXL,power,thermal,mechanical),technical leadership and qualification experience.
CUDA, ROCm, Redfish, IPMI, PCIe, CXL, NVIDIA, AMD, Intel
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