35 desktop support specialist jobs at 22 companies in Triangle, VA
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Desktop Support Specialist ( Mid-Level)
Washington, District of Columbia, United States
OnsitePart Time
TriTech Enterprise Systems: Provides IT consulting and enterprise systems for government agencies
Part-time, on-site desktop support for DC government supporting ~500 users. Requires PC/Mac support, printer/scanner support, Windows 10/11, Microsoft Office/O365, Service Now and QuickBase familiarity, and IT certifications.
Service Now, QuickBase, Microsoft Office 2013, Microsoft Office 2016, Microsoft 365 (O365), Adobe, Microsoft Project, Microsoft Visio, McAfee, Windows 10, Windows 11, Macs
Oneida Technical Solutions: Provides managed IT and cybersecurity services for government clients.
3+ YOESECRET clearance, MCSE or MCSA, CompTIA Sec+, 3+ years IT experience; Windows AD migrations, GPO/STIG implementation, VMWare, PowerShell/VB scripting, Remedy ARS, SCCM awareness, web servers/databases/networks experience.
Remedy Ticketing system (ARS), Microsoft Active Directory, VMWare, VB, PowerShell, SCCM, Microsoft Windows Server 2012, Microsoft Windows Server 2016
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
Imagineeer: Provides AI and data modernization services to federal agencies.
2+ YOE2+ years customer service experience; 1–3 years supporting Windows, Macintosh, Linux, networking and imaging; familiarity with Active Directory, Office 365, Teams, mobile device support; high school diploma and ability to obtain Public Trust clearance.
Windows 10, Macintosh, Linux, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Adobe, iOS, Android, TCP/IP, VoIP, BIOS
Imagineeer: Provides federal AI modernization and systems integration services.
2+ YOEMust be a U.S. citizen eligible for Public Trust clearance; 2+ years customer service; 1–3 years experience with Windows, Mac, network troubleshooting, and re-imaging; knowledge of Active Directory and Office 365; high school diploma required.
Windows 10, MacOS, iOS, Android, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Linux, Adobe, TCP/IP
JCS Solutions: Delivers digital transformation, cybersecurity, and cloud infrastructure services.
Customer-facing IT support experience, Tier 1 troubleshooting, ticketing-system incident management, strong communication, CompTIA Security+, and active or maintainable Secret clearance.
US Health Partners: National platform supporting independent cardiovascular and vascular practices.
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
WilmerHale: Global law firm providing comprehensive legal representation services.
3+ YOEMinimum 3 years IT client-service experience supporting desktop, mobile, AV and collaboration platforms; high school diploma required (college preferred); MOS/CompTIA/ITIL certifications preferred; strong customer service and troubleshooting skills.
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOEMust hold TS/SCI with polygraph, 3+ years IT support experience, Tier 1/2 support, remote desktop and VTC support, enterprise ticketing, strong customer service and problem solving.
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years IT support experience, Tier 1/2 helpdesk, remote desktop support, VTC and Microsoft Teams/WebEx/Skype support, enterprise ticketing, hardware/software deployment, strong customer service and communication.
Microsoft Teams, WebEx, Skype, VTC, enterprise ticketing system, UPS
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
2+ YOEPublic Trust clearance (or ability to obtain), ITILv4 certification (may obtain within 120 days), high school diploma, 2+ years relevant experience with Windows desktop support and remote tools.
Windows, web browsers, Active Directory, remote tools
Empower AI: Provides AI-enabled IT solutions for federal government agencies.
7+ YOEPublic Trust eligible, ITILv4 certification (or obtain within 120 days), bachelor's degree or equivalent, 7+ years experience, 1+ year Macbook and Windows desktop support, remote tools experience, strong communication.
Macbook, Jamf Pro, Active Directory, Windows, web browsers
Nightwing: Provides advanced cyber and intelligence solutions for national security.
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred), 5+ years relevant experience including 3+ years helpdesk and MacOS/iOS support; BS in computer-related field or HS plus 7+ years; Security+ desired; VPN, virtual desktop, NetApp and asset-management experience.
Field Communications and Campaign Support Specialist- Southern Region (Temporary)
Washington or United States
$97k/yrFieldTemporary
AFL-CIO: National federation of labor unions advocating for workers' rights.
2+ YOEBA/BS required, 2+ years relevant experience (political or issue campaigns preferred). Experience drafting communications plans, media relations, social media campaigns, strong writing, Google Suite and desktop publishing proficiency, travel and weekend availability.
Google Suite, desktop publishing software, Twitter/X, Facebook, Instagram, TikTok, Reddit
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
NuAxis Innovations: Provides IT infrastructure and customer experience solutions for government agencies.
2+ YOEProvide Tier 1 IT support; troubleshoot desktop, application, and network issues; manage Active Directory; support Microsoft 365; mobile device support; imaging and lifecycle management; VPN/remote access.
Windows 10/11, Microsoft 365, Active Directory, MDM, VPN, Ticketing Systems, Remote Support Tools
Health Resources and Services Administration: Administers federal programs providing healthcare to underserved populations.
1+ YOERequires one year of GS-13-equivalent specialized experience leading desktop engineering, endpoint support, deployments, patching, vulnerability remediation, configuration management, and contractor services.
Desktop engineering, USA Hire, Microsoft Resume Builder, Microsoft SF-50
SMS Data Products Group: Provides IT infrastructure modernization and cybersecurity for federal agencies.
Active DoD Top Secret/SCI clearance required; desktop support experience with Windows 10/11, hardware installation, KVM/multi-monitor, and basic network protocols (TCP/IP, DHCP, DNS); strong troubleshooting and communication skills.