17 end user support technician jobs at 9 companies in Triangle, VA
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOE2 years help-desk experience, HS diploma/GED (associate preferred), valid driver’s license and personal vehicle, experience with Office 365, VMware, MDT, ConnectWise, Kaseya; coaching and documentation skills.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, VMware, Windows, Microsoft Deployment Toolkit (MDT), Active Directory
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required (associate preferred), 2 years help desk experience, valid driver\u0002s license and personal vehicle, A+, Microsoft Office Specialist or ACMT/Microsoft 365 Modern Desktop certs; experience with Office 365, VMWare, MDT, ConnectWise, Kaseya.
Office 365, VMWare, Microsoft Deployment Toolkit (MDT), ConnectWise, Microsoft Office, Kaseya, Windows
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
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End User Support Technician Tier 3
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years help-desk experience, valid driver’s license and reliable vehicle; required certifications A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator; experience with ticketing, remote access, MDT, Meraki, Google Workspace, and Windows.
ConnectWise, Microsoft Office, Kaseya, Microsoft Deployment Toolkit (MDT), Meraki, Google Workspace, Zoom, AMX, Crestron, Active Directory, GPO, Windows
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End User Support Technician Tier 3
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required (associate preferred); 2 years help-desk experience; valid driver\u0002s license, insurance and reliable vehicle; required certifications include A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator Associate; experience with ConnectWise, Kaseya, MDT, Meraki, Google Workspace, Zoom.
ConnectWise, Microsoft Office, Kaseya, Meraki, Microsoft Deployment Toolkit (MDT), Google Workspace, Zoom, AMX, Crestron, GPO, Active Directory, Windows
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Desktop Support Technician, Senior
Rockville, Maryland, United States
$58k-$66k/yr OnsiteFull Time
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
3w
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Desktop Support Technician, Senior
Bethesda, Maryland, United States
$60k-$70k/yr HybridFull Time
5+ YOE5+ years end-user IT support including Windows/macOS, imaging, AD, VPN, endpoint management, security remediation, remote support, strong communication and documentation skills.
Bomgar, Microsoft Remote Desktop Services, ServiceNow, Remedy, Cherwell, Microsoft Office 365, Outlook, Word, Excel, PowerPoint, OneNote, Microsoft OneDrive, Microsoft Teams, Skype, Zoom, Cisco WebEx, Jamf Pro
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
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Desktop Support Technician, Associate
Bethesda, Maryland, United States
$28-$32/hr OnsiteFull Time
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
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EUS NEO Technician
Washington, District of Columbia, United States
$60k-$122k/yr OnsiteFull Time
6+ YOEBachelor’s degree plus 6 years of relevant experience or equivalent; Windows, Microsoft Office, browser, patch management, ServiceNow, Active Directory, Microsoft Teams Rooms, troubleshooting, and ITIL knowledge required.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, InTune, ServiceNow, Active Directory, Microsoft Teams
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EUS NEO Technician
Washington, District of Columbia, United States
$60k-$122k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6 years of relevant experience or equivalent; advanced Active Directory skills; Windows, Microsoft Office, ServiceNow, SCCM, Intune, and Microsoft Teams Rooms experience; ability to obtain DHS EOD and Top Secret clearance.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, Intune, ServiceNow, Active Directory, Microsoft Teams Rooms, VoIP
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Desktop Support Technician II (Virtual Service Tech)
Reston or United States
RemoteFull Time
2+ YOEPublic Trust clearance required; ITILv4 foundation training/certification required or within 120 days; 2+ years experience (2-7 years stated); high school diploma; experience supporting end-user devices, ticketing (ServiceNow), Google Suite and Microsoft Office proficiency; ability to work remotely and on varied shifts.
Google Suite, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows, Slack, ServiceNow
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Desktop Technician
Rosslyn, Virginia, United States
$118k/yr OnsiteFull Time
3+ YOE3+ years supporting Windows and macOS, Active Directory, and end-user devices; associate degree or equivalent experience; CompTIA A+/Network+ and HDI/ServiceNow certifications preferred; strong troubleshooting, customer service, and basic networking skills; Secret clearance required.
Windows, macOS, Active Directory, ServiceNow, Microsoft Office Suite, Microsoft Azure
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Onsite IT Services Technician- Herndon, VA
Herndon, Virginia, United States
$20-$27/hr OnsiteFull Time
5+ YOE5+ years in corporate end-user support; strong troubleshooting with Windows and M365, Active Directory, networking, VPN, MFA, ticketing systems; valid driver’s license and personal vehicle required.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Windows 11, M365 Office Suite, Adobe, Local Active Directory, Azure Active Directory, AZ-900, AZ-104, ServiceNow, Bomgar, BeyondTrust, Microsoft Teams, Meraki, VPN, TCP/IP, SFTP, Windows VPN client
2w
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Help Desk Technician Tier III - TS/SCI with Polygraph
Washington, District of Columbia, United States
$31-$41/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOEActive TS/SCI with Polygraph, DoD 8570 IAT II, HS/GED, 3+ years IT support experience, end-user hardware troubleshooting, remote support, ticketing systems experience, strong communication.
Remedy, SCSM, ServiceNow, PowerPoint, ITIL
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Help Desk Technician II - TS/SCI W/ poly
Annapolis Junction, Maryland, United States
$22-$29/hr OnsiteFull Time
1+ YOEHS/GED and 1+ years related experience; Security+ CE (or 8570 cert) and PWS 9.1 required; Top Secret/SCI clearance with polygraph; US citizenship; help desk troubleshooting and end-user support skills.
Microsoft Office
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