50 desktop support technician jobs at 28 companies in Triangle, VA
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Desktop Support Technician
Washington, District of Columbia, United States
OnsiteFull Time
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
3+ YOERequires 3+ years of experience, an associate's degree or equivalent experience, CompTIA A+, Secret clearance, and desktop support expertise. Sec+ and ITIL 4 Foundation are preferred.
ServiceNow, OpenNet, iPad, Commercial Off-the-Shelf (COTS), Government Off-the-Shelf (GOTS), AI, Enterprise Mobile Devices (EMD)
NuAxis Innovations: Provides IT infrastructure and customer experience solutions for government agencies.
2+ YOE2+ years enterprise desktop/support experience; HDI and CompTIA A+ required (timed post-hire); Microsoft and Apple certifications preferred; experience with incident/change management and Remedy ticketing.
LCG: Technology consulting and IT services for federal government agencies.
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
Howard University: Private research university providing undergraduate and graduate degree programs.
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
TekSynap: Provides mission-focused IT and technology solutions to government agencies.
3+ YOEProvide Tier I desktop support for Windows, macOS, mobile devices and peripherals; Active Directory administration; remote access tools; meet SLAs and escalate complex incidents.
Microsoft Windows 11, macOS, Android, iOS, Microsoft 365, Active Directory, BeyondTrust, Bomgar, RSA SecurID, VPN, BMC Helix, Remedy, JAMF, ABM, Workspace ONE, Intune, TCP/IP
Empower AI: Provides AI-enabled IT solutions for federal government agencies.
0+ YOEPublic Trust clearance required; ITILv4 Foundation certification; 0-5 years IT support experience; Windows/Mac and smartphone support; strong oral/written communication; able to work onsite and remotely; high school diploma.
Windows, Mac, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Slack, ServiceNow
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOEBachelor's or equivalent,5+ years enterprise desktop/deskside support,experience supporting executives,Vista of Windows/Microsoft 365/Teams/macOS,ability to obtain clearances and work in US,strong communication and troubleshooting skills.
Microsoft Windows, Microsoft 365, Microsoft Teams, Outlook, OneDrive, Microsoft Intune, Active Directory, Entra ID, Microsoft Endpoint Manager, Microsoft Teams Rooms, macOS, Apple MacBook
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
4+ YOEHigh school diploma or equivalent (or associates plus experience). 4+ years related IT support experience (mid-level), advanced troubleshooting of hardware, software, networks, manufacturing systems, and ticketing; strong analytical and communication skills.
Microsoft Office 365, SAP, CAD/CAM, PLC, SCADA, IoT, ServiceNow, NIST
Desktop Support Technician – Windows Laptop Deployment
Reston, Virginia, United States
$70k-$110k/yrOnsiteFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
2+ YOE2+ years supporting IT asset lifecycle, staging/imaging Windows 10/11 laptops, Microsoft 365 apps, ServiceNow, inventory control, ability to lift 50 lbs, strong customer service and troubleshooting skills.
Windows 10, Windows 11, Microsoft 365, Outlook, Teams, OneDrive, Edge, ServiceNow
ActioNet: Provides IT modernization and cybersecurity services for government agencies.
3+ YOE3+ years supporting Windows and macOS, Active Directory, and end-user devices; associate degree or equivalent experience; CompTIA A+/Network+ and HDI/ServiceNow certifications preferred; strong troubleshooting, customer service, and basic networking skills; Secret clearance required.
Windows, macOS, Active Directory, ServiceNow, Microsoft Office Suite, Microsoft Azure
MedStar Health: Operates hospitals and provides diverse clinical healthcare services.
1+ YOEHigh school diploma or GED, 1+ years relevant experience, ability to use desktop computers and Microsoft Office, climb ladders, use hand tools, work in hospital environments, and perform inventory and device maintenance.
Monumental Sports & Entertainment: Owns and operates professional sports teams and live entertainment venues.
1+ YOE1-3 years live event or desktop/technical support experience; working knowledge of Windows/Mac, network devices, broadcast A/V signal flow; ability to lift 50 lbs and work nights/weekends/holidays.
Windows, Mac, video router, video switcher, broadcast camera, RF infrastructure, network switch, ticketing system, printer, scanner
Red River: Provides IT solutions and managed services for government and enterprise clients.
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
Sierra Nevada Corporation: Develops mission-critical aerospace and national security technology systems.
1+ YOEProvide advanced desktop and network support for executive environment; 1+ years experience; AI tools; travel; associates degree; certifications preferred.
Windows, VPN, RSA, Video Teleconferencing (VTC), ServiceNow, Printers, Networking
Worldwide TechServices: A global provider of technology infrastructure and professional services.
0+ YOETechnical school certification or equivalent and 0–2 years of relevant experience. Requires hardware/software knowledge, OEM certifications, driver's license, transportation, communication skills, and ability to lift 50 pounds.
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
Hemmersbach: Global provider of IT infrastructure and field services.
2+ YOE2+ years desktop IT support, knowledge of TCP/IP, Windows OS and Mac OS familiarity, excellent communication and customer service, valid driver’s license, willingness to travel between client sites.
ManTech: Provides technology solutions for defense and intelligence agencies.
2+ YOEProvide IT incident response and desktop support, troubleshoot hardware/software/network issues, perform installations and documentation, and follow ITIL processes. Active TS/SCI with poly required.
Windows 10, Microsoft Office 2016, Active Directory, TCP/IP, ServiceNow ITSM/ITOM, Remedy, Jira Service Management