31 director customer operations jobs at 23 companies in Bothell West, WA
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3d
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
2mo
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Director, Custom Product & Operations
Issaquah, Washington, United States
$160k-$235k/yr HybridFull Time
10+ YOE7+ Mgmt10+ years in product development, sourcing, production or operations in apparel; 7-9 years leadership; experience with private label or wholesale; travel; Bachelor's or equivalent.
Excel, Dashboards, Data Analytics Tools
3w
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Senior Director, Customer Service
Kirkland, Washington, United States
$157k-$235k/yr HybridFull Time
Proven senior customer support leader with cross-functional program experience, data-driven operational judgment, vendor management, and hands-on deployment of AI/automation in support environments.
chatbots, agent-assist, LLM
1mo
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Director of Operations
Mount Vernon, Washington, United States
$75k-$100k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years management experience in food retail including P&L, buying, budgeting, merchandising, inventory and labor control; supervisory experience (3-5 years); Microsoft Excel/Word/Outlook proficiency; flexible schedule for weekends/evenings.
Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
2d
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Assistant Director of Operations
Bellevue, Washington, United States
$89k-$142k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive hotel operations experience, leadership in high-volume hospitality, event or food and beverage operations expertise, labor and financial management skills, and full availability.
Employee Stock Purchase Plan
2d
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Assistant Director of Operations
Bellevue, Washington, United States
$89k-$142k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive hotel operations experience, leadership in banquets, food and beverage, events, or high-volume hotels, and expertise in labor management, budgeting, forecasting, guest service, and colleague development.
ORCA Pass
3d
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Associate Director of Hotel Operations
Snoqualmie, Washington, United States
$113k-$124k/yr OnsiteFull Time
7+ YOE5+ MgmtBachelor’s degree in hospitality, business, or related field; 7 years of progressive hotel operations experience and 5 years managing a hotel department. PMS and OTA proficiency required.
Property Management Systems (PMS), Online Travel Agency (OTA), Standard Operating Procedures (SOPs)
2mo
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Director, Custom Product & Operations
Issaquah, Washington, United States
$160k-$235k/yr HybridFull Time
10+ YOE7+ Mgmt10+ years in product development, sourcing, production or operations; leadership experience; apparel/manufacturing knowledge; strong program management, vendor management, and data analytics.
Excel, Dashboards, Reporting Systems, Data Analytics
2mo
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Center Director / Assistant Center Director
Mill Creek, Washington, United States
$34k-$51k/yr OnsiteFull Time
Experience leading teams, operations, sales, and customer-facing roles; focused on performance and growth.
2d
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Director, Executive Communications & Customer/Partner Engagement
Redmond, Washington, United States
$131k-$252k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6+ years in communications, marketing operations, field operations, program management, project management, or related work; technical executive communications experience preferred.
Microsoft 365, Microsoft Teams, Microsoft Viva Engage, Microsoft PowerPoint, Microsoft LinkedIn
2d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2mo
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Customer Business Development Director/Manager (Remote)
Sumner, Washington, United States
RemoteFull Time
Bachelor's in engineering, business, or related; broad commercial aerospace knowledge; product knowledge and industry network; ability to operate and influence at senior levels.
4d
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Director of Rooms
Seattle, Washington, United States
$115k-$125k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive rooms operations management experience, leadership skills, property management system and Microsoft Office proficiency, budgeting experience, and strong communication and organizational abilities.
property management systems, Microsoft Office Suite
1w
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Gym Director
Maple Valley, Washington, United States
$53k-$60k/yr OnsiteFull Time
Leads gym operations, teaches children's classes, develops staff, manages KPIs, schedules, enrollment, retention, customer service, and sales; child development, education, or gymnastics background preferred.
Slack, email
1mo
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Assistant Community Director (Assistant Property Manager)
Tacoma, Washington, United States
$28-$29/hr OnsiteFull Time
2+ YOE2+ years property management experience (1+ as assistant or 3+ leasing/property mgmt), high school diploma/GED, Fair Housing and landlord-tenant knowledge, customer service skills, OneSite/Knock preferred, proficient in Microsoft Office.
Onesite, Knock, Microsoft Excel, Microsoft Word, Microsoft Outlook
3d
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Assistant Community Director (Affordable Housing)
Auburn, Washington, United States
$25/hr OnsiteFull Time
3+ YOERequires 3+ years of property management experience, including 3+ years in LIHTC; team supervision, leasing, compliance, budgeting, reporting, conflict resolution, and customer service skills. Yardi preferred.
Yardi