31 director customer operations jobs at 26 companies in Grayson, GA
1mo
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Center Operations Director
Atlanta or Hapeville
OnsiteFull Time
3+ Mgmt3+ years leadership or operations management experience, bachelor's degree preferred (some college or equivalent accepted), prior healthcare or customer-service experience preferred, proficiency with Microsoft Word and Excel, ability to handle confidential PHI.
Microsoft Word, Microsoft Excel
2w
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Director of Operations
Fayetteville or Stockbridge
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in healthcare management or business,5+ years operations management,3+ years supervisory experience,strong Microsoft Office and analytics skills,customer service and P&L management experience.
Microsoft Office
3w
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Assistant Director, Business Operations
Atlanta, Georgia, United States
$67k-$78k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree plus 3 years supervisory/management experience (or combination of education and experience); experience in event sales, customer service, HR oversight, and operational leadership.
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2w
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Regional Director, Ticket Operations (57332)
Birmingham or Lawrenceville or Rome
OnsiteFull Time
4+ YOEMinimum 4 years managing ticket operations, experience with Tickets.com and Ticketmaster, Microsoft Office proficiency, budget management, staff leadership, strong communication and customer service.
Tickets.com, Ticketmaster, Archtics, TM1, FEVO, EMT, Access Manager, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Director Operations
Atlanta, Georgia, United States
$150k-$200k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent, MBA preferred; 7+ years supply chain experience and 3+ years progressive/management experience; strategy, operations, and organization design experience; strong leadership and customer relationship skills.
1mo
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Director, Customer Care
Marietta, Georgia, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms
2mo
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APAC Customer Care Director
Malaysia or Atlanta or Asia
RemoteFull Time
8+ YOEBilingual English and Cantonese required; 8+ years in customer care, customer success, account management, or operations; Bachelor’s degree preferred; experience with CRM, Microsoft Office, and stakeholder engagement.
CRM, Microsoft Office, Microsoft Teams
3w
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Director, Global Customer Success
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOEProven global operations leadership (preferably 10+ years), strong strategic thinking, analytics, change management, performance management, and excellent communication to lead large customer service organizations.
Internet applications, office applications, internal tools
1mo
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Center Operations Director
Atlanta, Georgia, United States
OnsiteFull Time
3+ MgmtThree or more years of leadership or operations management experience; some college or equivalent experience required, with a bachelor's degree preferred. Healthcare or customer service experience preferred.
Microsoft Word, Microsoft Excel, HIPAA, PHI
1mo
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Assessment & Insights Operations Director
Indianapolis or Atlanta
RemoteFull Time
5+ YOE5+ years in business or customer success operations; proven experience executing large-scale assessment/data collection cycles; hands-on Salesforce/CRM Analytics/Tableau CRM proficiency; strong stakeholder engagement and program coordination skills.
CRM Analytics, Tableau CRM, Salesforce Reports & Dashboards, Salesforce, Agentforce, Slack AI, Einstein Copilot, Gemini, JIRA, Smartsheet, Asana, Google Slides, Google Docs, Quip, Microsoft PowerPoint
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1w
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Director of Operations Order Processing-CRT/DME Documentation Processing
Norcross, Georgia, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree or equivalent; 5+ years of operational experience; 2+ years of leadership, mentoring, or coaching experience; order processing and customer service expertise; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Senior Director, Customer Data Platforms
Atlanta, Georgia, United States
$202k-$229k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in customer operations, digital transformation, or operations leadership. Requires transformation, data, automation, agile, change management, and stakeholder leadership experience.
Agile Methodology, Microsoft Azure, Microsoft Office, Structured Query Language (SQL), Software Development Life Cycle (SDLC), Waterfall Model
2mo
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Assistant Center Director
Smyrna, Georgia, United States
$15-$19/hr OnsitePart Time
Part-time leadership role overseeing center operations, sales, and staff with youth-focused customer service.
Microsoft Office, Microsoft Excel, Microsoft Word, Education technology
2w
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Director Ancillary Service
Indianapolis or Atlanta or Orlando
HybridFull Time
5+ YOE5+ years leadership experience managing operations, vendor management, budgets, and customer service; valid driver\u0002s license and ability to pass background/drug screens.
Microsoft Excel, Microsoft Word, Google, Zoho CRM, FSM Platform
3d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
3mo
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Sr. Director, Customer and Digital Platforms (524074)
Atlanta, Georgia, United States
HybridFull Time
10+ MgmtBachelor's degree required (MBA preferred); 10+ years progressive leadership in digital operations/B2B commerce; experience with digital platforms, analytics, automation, ERP/CRM; strong commercial acumen and stakeholder management.
ERP, CRM, SAP, Salesforce, Snowflake, AWS, Scaled Agile Framework (SAFe), AI
2mo
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Director - Patient Connection Center
Atlanta, Georgia, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree required (Master's preferred). 7 years contact center/customer service/healthcare operations or patient access experience and 5 years management experience. Epic experience preferred.
Epic
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.