30 director customer operations jobs at 25 companies in South Gate, CA
2w
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Director of Customer Success
New York City or Los Angeles or Austin or San Francisco or London or Manila or Warsaw
$150k-$188k/yr HybridFull Time
6+ YOE3+ Mgmt6-8+ years in customer success or account management in SaaS (martech/adtech preferred), 3+ years people leadership, enterprise account management, executive engagement, CS operations and playbook development.
CreatorIQ, Meta, Snapchat, TikTok, YouTube
3mo
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Director, Customer Success
Simi Valley, California, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
CRM, analytics, KPI dashboards
2mo
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Assistant Director of Operations
Claremont, California, United States
$83k-$88k/yr OnsiteFull Time
Associate degree or equivalent experience required (Bachelor's preferred); 1–3 years experience preferred; strong customer service, administrative, organizational, and communication skills; proficiency with Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
19h
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Clinic Operations Director - Camarillo
Camarillo, California, United States
$77k-$101k/yr OnsiteFull Time
3+ MgmtThree or more years of leadership or operations management experience required. Bachelor's degree preferred; equivalent college coursework or work experience accepted. Healthcare or customer service experience preferred.
Microsoft Word, Microsoft Excel
2w
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Director of Property Operations - Embassy Suites LAX Downey
Downey, California, United States
$110k-$115k/yr OnsiteFull Time
Leads hotel facility operations, maintenance, capital projects, budgets, compliance, guest service, and team performance across building systems, grounds, and property improvements.
HVAC
1mo
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Operations Director, Luxury Custom Residential Construction
Pacific Palisades, California, United States
$170k-$200k/yr HybridFull Time
15+ YOE15+ Mgmt15+ years leadership in luxury custom residential construction with P&L ownership, California permitting knowledge, strong client/architect relationships, executive communication, and experience from preconstruction through closeout.
Procore, Microsoft Project, Primavera P6, Microsoft Office
1mo
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
3mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
5d
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Director, Sync Operations Catalog Management
Los Angeles, California, United States
$115k-$125k/yr HybridFull Time
5+ YOESignificant experience managing music production, content delivery, or operational projects; production music and custom sync workflow knowledge; leadership, supplier management, rights, copyright, contracting, and project coordination skills.
LinkedIn Learning
2w
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Area Director
Anaheim or Los Angeles County
$120k/yr FieldFull Time
8+ YOE3+ MgmtRequires 8+ years of hotel operations leadership, 3+ years as a branded hotel GM, financial and budgeting expertise, brand systems experience, Southern California residence, and a valid driver's license.
Hyatt, Hilton, IHG, Marriott, USALI
1mo
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Assistant Store Director - #50 Ontario
Ontario, California, United States
$22/hr OnsiteFull Time
Assist store director in full store operations, drive sales, oversee departments and employees, ensure customer service, and meet food safety requirements (CPFM).
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Executive Director, Global Trade Services and Customs Operations
Celebration or Glendale or Orlando
$214k-$261k/yr OnsiteFull Time
15+ YOERequires 15+ years of executive experience in global trade compliance or related functions, customs valuation/classification expertise, export controls knowledge, and experience managing large duty portfolios and shared services.
AI, EAR, OFAC
1w
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Delivery Director
United States or San Francisco or Irvine or Norcross or Plano or New York City or Atlanta or San Jose
RemoteFull Time
Bachelor's degree or equivalent experience; multi-client MSP operations and customer management experience; IT service management expertise; ITIL training to Expert status; U.S. work authorization.
ITIL
1w
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[Remote] Senior Director of Platform Adoption
Woodland Hills or Los Angeles
$150k-$175k/yr RemoteFull Time
8+ YOERequires 8+ years in customer success, client services, account management, or operations leadership; outbound call-center operations experience; retention metric ownership; process improvement; executive consulting; and health-scoring expertise.
chat.convoso.com, AI
2mo
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Director of Hospitality at Luxury Assisted Living community
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ MgmtMinimum 3 years leadership in hospitality or related service industries, experience leading customer-facing teams, resolving escalated concerns, strong operational and team leadership skills; bachelor's degree in hospitality or business preferred.
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