40 director customer operations jobs at 30 companies in Upland, CA
1d
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Microsoft Word, Microsoft Excel
4d
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Region Business Operations Director
Los Angeles or Alaska or Arizona or California or Hawaii or Idaho or Montana or Nevada or Oregon or Utah or Washington
$70k-$85k/yr HybridFull Time
3+ YOEBachelor’s degree or equivalent and 3+ years of relevant experience in office administration, finance, accounts payable, communication, customer service, and problem-solving; Microsoft Office proficiency required.
Microsoft Office
2mo
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Director of Operations - North Orange County
Rancho Santa Margarita, California, United States
$120k-$140k/yr OnsiteFull Time
3+ YOE2-3 years in high-volume operational management in QSR/retail; strong leadership, budgeting, analytics, and customer satisfaction focus.
Microsoft Excel, Microsoft Office
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
1w
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Director, Aftermarket Operations
Huntington Beach, California, United States
$160k-$200k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required; 10+ years in aerospace aftermarket or related operations and 5+ years leading managers and global cross-functional teams. Requires strategic, customer-facing, operational, and continuous improvement leadership.
Lean
4w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
2mo
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Assistant Director of Operations
Claremont, California, United States
$83k-$88k/yr OnsiteFull Time
Associate degree or equivalent experience required (Bachelor's preferred); 1–3 years experience preferred; strong customer service, administrative, organizational, and communication skills; proficiency with Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
2mo
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Director Operations Member Services
Woodland Hills or Los Angeles or Pasadena or California
OnsiteFull Time
8+ YOE8+ MgmtMinimum 8 years management experience in complex healthcare, 3+ years in customer service/process redesign and regulatory audit work; bachelor’s degree or equivalent experience; strong leadership, communication, and data/reporting skills; proficiency with Word, Excel, PowerPoint, EMR and statistical tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Electronic Medical Record, Statistical Analysis Programs
3w
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
2mo
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Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
2d
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Area Director
Anaheim or Los Angeles County
$120k/yr FieldFull Time
8+ YOE3+ MgmtRequires 8+ years of hotel operations leadership, 3+ years as a branded hotel GM, financial and budgeting expertise, brand systems experience, Southern California residence, and a valid driver's license.
Hyatt, Hilton, IHG, Marriott, USALI
1mo
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Assistant Store Director - #50 Ontario
Ontario, California, United States
$22/hr OnsiteFull Time
Assist store director in full store operations, drive sales, oversee departments and employees, ensure customer service, and meet food safety requirements (CPFM).
3d
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SENIOR DIRECTOR, INFORMATION TECHNOLOGY (OPERATIONS)
Los Angeles, California, United States
$148k-$222k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree in a related field and 5 years of management-level IT experience in strategic planning, budgeting, customer relations, personnel management, and leading diverse teams; California driver's license required.
IoT, AI, VoIP, SMS, VR, APIs, LTE, Wi-Fi, UX/UI, Microsoft Excel
2d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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