27 it support analyst jobs at 25 companies in Triangle, VA
3w
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IT Support Analyst
Washington, District of Columbia, United States
$85k-$96k/yr OnsiteFull Time
3+ YOE3+ years IT support in professional services, Windows and device support, Office 365/SharePoint and DMS experience, Intune/Azure AD knowledge, strong communication, documentation, and customer service skills.
Microsoft Office, iManage, Windows 11, Azure Virtual Desktop, Company Portal, Intune, Microsoft Copilot, NexThink, Microsoft Teams, Cisco WebEx, MS Authenticator, Office 365, Microsoft SharePoint, Adobe Acrobat, Litera Transact, HighQ, Docusign, Azure Active Directory, Microsoft 365 Copilot
1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1w
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
4w
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IT Support Analyst
Bethesda, Maryland, United States
$65k-$75k/yr OnsiteFull Time
Provide systems administration and user-facing IT support for Windows servers, SQL databases, and PHP web applications; troubleshoot, document, and maintain mission-critical systems for a DoD customer.
Microsoft SQL Server, SQL, PHP, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware, Hyper-V
3d
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IT Support Analyst
Arlington, Virginia, United States
$73k-$99k/yr OnsiteFull Time
1+ YOERequires an associate degree or comparable IT certifications, 1+ year of service desk experience, Microsoft Office and Microsoft 365 experience, U.S. citizenship, and ability to obtain and maintain government security clearance.
AWS, Microsoft 365, Microsoft Office, Microsoft Azure
4d
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Technical IT Support - Analyst (Job 1418)
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
2w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
3d
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
3d
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
1mo
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IT Systems Analyst
Chantilly, Virginia, United States
$85k-$115k/yr HybridFull Time
2+ YOE2+ years IT support/systems administration experience; Windows endpoint, Microsoft 365/Entra ID, Intune and Apple Business Manager familiarity; strong troubleshooting, documentation, and communication skills.
Windows, Microsoft 365, Microsoft Intune, Apple Business Manager (ABM), Microsoft Exchange Online, Microsoft SharePoint, Microsoft Teams, Azure Active Directory (Entra ID), iManage
1d
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IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
1w
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Lead IT Support Technician (Network/Telecom Analyst II)
Fairfax, Virginia, United States
$77k-$135k/yr OnsiteFull Time
1+ YOEProvide Tier II–III Windows support, administer Active Directory/SCCM, use ServiceNow, troubleshoot hardware/software/network issues, and serve as liaison for Capital Facilities; valid driver's license and criminal background check required.
SCCM, ServiceNow, Windows 11, Microsoft Office, Microsoft Teams, PowerShell, Windows Server 2025, Dell PC, iOS
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, SharePoint knowledge, proficiency with Microsoft Excel/PowerPoint/Visio and Jira, Secret clearance, Bachelor's degree.
SharePoint, Power Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, proficient with Microsoft Office/Excel/PowerPoint/Visio and Jira, SharePoint knowledge, Secret clearance, Bachelor’s degree.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira, SharePoint, SharePoint Online, Power Platform
1d
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Principal Technology Support Analyst
Vienna, Virginia, United States
$96k-$123k/yr OnsiteFull Time
7+ YOEBachelor's degree in IT, computer science, or related field; 7+ years in systems analysis or IT/business support; expert troubleshooting, analysis, problem solving, communication, and IT operations knowledge.
IT, enterprise systems
2mo
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DPAE Aircraft Carriers IT Analyst
Washington, District of Columbia, United States
$73k-$149k/yr OnsiteFull Time
3+ YOEActive DOD Secret clearance, 3+ years technical support on DoD programs, bachelor’s degree in a technical field, proficiency with Microsoft collaboration and Office tools, NMCI/Flank Speed experience preferred.
Microsoft Teams, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, SharePoint, Power Apps, Flank Speed Account Service Tool (FsAST), NMCI, Nautilus, SIPR
3w
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IT Specialist ( Business Analyst)
Washington, District of Columbia, United States
OnsiteFull Time
1+ YOEExperience eliciting and documenting business and system requirements, producing BRDs/SRS, performing impact analysis, supporting ACA/CMS/IRS compliance, and writing user stories in Jira.
Jira
3w
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IT Risk & Compliance Analyst
Washington, District of Columbia, United States
$77k-$95k/yr OnsiteFull Time
2+ YOESupport FedRAMP continuous monitoring, assess security controls, coordinate evidence collection and audits, track remediation; U.S. citizenship required; 2+ years GRC/security experience preferred.
CSAM, ServiceNow GRC, Archer
1mo
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Health IT Business Analyst / Integration Analyst - Remote
United States or Minneapolis or Washington
$92k-$164k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent, Epic Bridges certification, 5+ years hands-on Epic Bridges and InterSystems Ensemble/IRIS HL7 interface development/support in live healthcare environments, HL7 mapping/troubleshooting, HIPAA experience, 24x7 production/on-call support experience.
InterSystems Ensemble, IRIS, Epic Bridges, Epic, Nova Notes, FHIR, Python, Java, .NET, JavaScript, SFTP, TLS, VPN
1mo
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Senior Business Analyst, IT Operations
Richmond or Reston or United States
$81k-$139k/yr RemoteFull Time
5+ YOEBachelor's in a quantitative field (or equivalent experience); 5+ years as a business analyst supporting data-driven systems; experience with requirements gathering, stakeholder collaboration, Agile/scrum, JIRA/Confluence, and MS Office.
JIRA, Confluence, Microsoft Office
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