309 escalation jobs at 161 companies in Los Angeles, CA
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Client Escalation Specialist
Irvine, California, United States
$25-$28/hrOnsiteFull Time
TaxRise: Provides tax resolution and IRS debt settlement services.
3+ YOERequires 3+ years in call center, client experience, or sales; escalation handling; CRM experience; strong communication, analytical, problem-solving, emotional intelligence, and conflict resolution skills; high school diploma or GED.
Escalation Operations Project Intern (TikTok Shop - Governance and Experience-US Seller & Creator Service Operations) - 2026 Start
Seattle or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteInternship
TikTok: Global short-form video hosting and social media platform.
Currently pursuing a bachelor's or master's degree in a relevant field; requires analytical, problem-solving, communication, relationship-building, and process-improvement skills.
TRISTAR: Provider of independent third-party claims and risk management services.
Experience in technical support or systems analysis; troubleshooting, ticket management, escalation to Level 2/Development, documenting resolutions, and testing releases.
OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hrOnsiteFull Time
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
Anthro SoCal: Community-driven convention celebrating furry fandom and arts.
Oversee a pet play room at a convention, enforce conduct rules, maintain cleanliness, engage attendees, escalate incidents, punctuality required; volunteers must be 18+.
Gap Inc.NYSE: GAP: Global specialty retailer of apparel and accessories.
Experience in theft apprehension and surveillance, knowledge of safety, legal protocols, business continuity, and risk management, plus communication, de-escalation, and crisis response skills.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
5+ YOEBachelor's degree in biomedical engineering or STEM and 5+ years of product support experience; requires troubleshooting complex devices, software, networks, logs, and escalated cases.
mobile applications, mobile device hardware, web portal, software, hardware, networks
Hope The Mission: Provides housing and essential services to people experiencing homelessness.
High school diploma or GED required; shelter or social service experience preferred. Requires de-escalation, documentation, communication, computer, and crisis-response skills.
Acadia HealthcareNasdaq: ACHC: Provider of inpatient and outpatient behavioral health services.
1+ YOEGraduate of an accredited nursing school with a current RN license, one year of nursing experience, CPR and de-escalation and restraint certification; psychiatric experience is preferred.
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Provide direct behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis techniques; some college or related experience preferred.
Crossroads Trading: A secondhand fashion retailer that buys, sells, and consigns used clothing through stores and mail-based programs.
1+ YOEAt least one year of security experience, unarmed surveillance experience, customer service skills, de-escalation ability, sound judgment, and United States work authorization.
MaerskNasdaq Copenhagen: MAERSK B: Provides global integrated container logistics and supply chain services.
Performs administrative and operational support with job-related training; follows standardized routines, escalates non-routine issues, and exercises independent judgment within defined guidelines.
Villages of California: Provides special education and mental health services to youth.
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Indio or Carlsbad or Pasadena or San Marcos or Vista
$21-$24/hrOnsiteFull Time
California Enhanced Behavioral Support Services: Operates residential care homes for individuals with developmental disabilities.
High school diploma required; crisis intervention and de-escalation skills, required clearances and DDS/facility training. Experience with developmental disabilities or behavioral support preferred.
HIPAA, Individual Program Plans (IPPs), Individual Support Plans (ISPs), Behavior Support Plans (BSPs), Community Care Licensing (CCL), Title 17, Title 22, Enhanced Behavioral Support Home (EBSH), California DDS, DOJ, FBI, CACI