2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1-2 years in customer service; de-escalation experience; strong communication; multitasking; experience with order management/CRM systems (PrintSmith a plus)
PrintSmith, CRM systems
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
2mo
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Customer Escalation Specialist - Networking
Spring, Texas, United States
$19-$39/hr HybridFull Time
0+ YOEEntry-level customer service role requiring 1-2 years in telecom or networking, with a bachelor's degree or equivalent experience; basic networking knowledge; strong communication and case management skills.
CRM, Case Management
1w
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Bellaire, Texas - District Manager
Bellaire, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/train managers, budgeting, scheduling, inventory purchasing, customer escalation resolution, and proficiency with MS Office.
Microsoft Office
1w
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District Manager
Houston, Texas, United States
$60k/yr OnsiteFull Time
1+ YOEManage 5+ retail locations and 30+ employees; recruiting, training, scheduling, merchandising, customer escalation, asset protection; valid driver\u0002s license and ability to lift 25 lbs; open availability for varied shifts.
1mo
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Senior Vendor Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years vendor/partner operations experience in contact center or financial services, BPO/sub-servicer management, vendor performance reporting, escalation handling, prior people management, and familiarity with billing/invoice reconciliation.
Salesforce CRM
2w
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IT Support Manager
Dillon or Houston or Texas or Ohio or Pennsylvania or Massachusetts or South Carolina or New Jersey
OnsiteFull Time
2+ MgmtLead and manage regional IT support teams, handle escalations, support endpoints and shop-floor systems, document requirements, and collaborate with security/infrastructure; 2+ years IT management experience and bachelor\u0002s preferred.
Active Directory, Windows, Window Server, SCCM, ServiceNow, SQL
4d
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Strategic Account Manager 3
Houston, Texas, United States
HybridFull Time
Deep experience with enterprise compliance technology, SaaS commercial lifecycle, renewals, churn forecasting, escalation management, executive relationship building, and strategic account growth.
2w
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Sr. Manager, Gateway Clearance (LCB)
Houston, Texas, United States
OnsiteFull Time
8+ YOE8+ MgmtLead clearance operations, ensure customs and agency compliance, manage large teams, drive process improvements, and handle high-impact escalations; customs brokerage license and bachelor's degree required.
1w
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Team Manager, Titles Call Center
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5–7 years call center/customer service experience with 2+ years supervising, knowledge of titles/post-funding, strong communication, Microsoft Office proficiency, ability to manage escalations and KPIs.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1w
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Assistant Attorney Manager - Case Development Intake
San Antonio or Austin or Dallas or Houston or Corpus Christi or Irving
$100k/yr OnsiteFull Time
JD and Texas bar required; litigation experience preferred. Must manage attorneys, oversee case intake/development, ensure compliance with deadlines and SOLs, and handle escalated client issues.
Advologix, Microsoft PowerPoint
1w
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AUTO INSURANCE DISTRICT MANAGER BILINGUAL AMTEX INSURANCE
Houston, Texas, United States
$50k-$75k/yr FieldFull Time
Manage multiple agency locations, recruit and hire agents, set goals and schedules, train and evaluate staff, handle escalated customer issues, and monitor agent performance.
1mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
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Customer Service Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtManage day-to-day customer service operations, supervise and develop a customer service team, handle escalations, improve procedures, work with ERP/CRM, and report performance. Requires 5+ years customer service experience and 2+ years supervisory experience; HS required.
Microsoft Office, Microsoft Excel, ERP, CRM, order management, customer service systems
2w
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
1d
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Clinic Manager CCTB
Tomball, Texas, United States
OnsiteFull Time
Master's in nursing, social work, or clinical mental health (or equivalent), current clinical license (LPC/LPC-A/LMSW/LCSW/LMFT/RN), BLS, de-escalation training, strong English communication, knowledge of regulatory standards.
1mo
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8554 - Assistant Store Manager PT
Rosenberg, Texas, United States
OnsitePart Time
Supervising store associates, driving sales and KPIs, managing inventory and cash handling, operating MPOS/POS systems, scheduling, training, and handling customer escalations; ability to lift up to 50 lbs and stand throughout shift.
MPOS, Lids Custom, mobile Point-of-Sale
2w
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Nurse Manager -Registered Nurse (Full-Time) - Behavioral Health - $7,500 Sign-On Bonus
Houston, Texas, United States
OnsiteFull Time
5+ YOE2+ MgmtBSN required, current Texas RN licensure, CPR and hospital de-escalation certifications, 5 years psychiatric experience and 2 years management experience.
2w
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Commodities Confirmations Sr. Manager Hybrid
Houston, Texas, United States
$115k-$172k/yr HybridFull Time
5+ YOE5+ years processing/monitoring orders in commodities securities and derivatives, bachelor's degree or equivalent (master's preferred), leadership and escalation experience, risk awareness, strong communication and problem-solving.
ICE eConfirm
2w
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Sr. Call Center Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOE3+ Mgmt5–7+ years in call center/customer service operations with 3+ years managerial experience; experience handling legal/regulatory escalations (AG, pre-litigation); CRM and ticketing proficiency; strong leadership, analytics, and communication skills.
CRM, ServiceNow
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