43 escalation manager jobs at 32 companies in Bartow, FL
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AV/EV Fleet Maintenance Manager
Tampa, Florida, United States
$105k-$115k/yrOnsiteFull Time
Amerit Fleet Solutions: Provides maintenance and repair services for commercial vehicle fleets.
Experience with electric and/or autonomous vehicles required; proven team leadership, HR management, technician development, KPI-driven problem solving, and customer-facing escalation skills.
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yrHybridFull Time
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yrOnsiteFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
Spectrio: Provider of technology-enabled customer engagement and digital signage solutions.
5+ YOE2+ MgmtManage and mentor an agile software engineering team; 2+ years people management, 5+ years software engineering, OOP and architectural design experience, cloud (AWS), Docker, CI/CD, Agile, cross-functional collaboration, production escalation management.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
7+ YOE7+ years relevant experience, strong leadership, knowledge of domestic and international treasury products, client escalation and issue resolution, strategic coaching and performance management.
Roofstock: Online marketplace for investing in single-family rental homes.
3+ YOE3+ years property or real estate experience; strong communication, de-escalation, leasing and property management knowledge; spreadsheet/financial reporting skills; Google apps and workflow tool proficiency; ability to travel quarterly.
Google applications, Yardi, MRI, AppFolio, Onesite, Matterport, Renowalk, Propertyware
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations and associates, drive sales and merchandising, enforce policies, and handle customer escalations; ability to lift up to 50 lbs and work standing shifts.
AdventHealth: Non-profit healthcare system providing comprehensive hospital and medical services.
1+ YOEBachelors required (Masters preferred); 1+ year leadership experience and care management experience; ACM/CCM preferred; formal de-escalation training within 90 days; Florida level 2 background screening may apply.
AdventHealth: Non-profit health care system providing hospital and medical services.
1+ YOE1+ MgmtBachelor's required (Master's preferred). 1+ years leadership and care management experience, formal de-escalation training within 90 days; ACM/CCM preferred; knowledge of discharge planning and regulatory compliance.
Plasma-Therm: Manufactures advanced plasma-processing equipment for the semiconductor industry.
5+ YOE3+ MgmtBachelor's in engineering or equivalent experience, 5–7 years semiconductor field engineering, 3+ years supervisory experience, strong electro-mechanical and vacuum knowledge, crisis escalation and customer communication skills, ability to travel 25–30%.
Team Velocity: Provider of a digital retailing platform for automotive dealerships.
3+ YOE3+ years in digital operations or website management, strong escalation and cross-functional coordination experience, proficiency with project management/ticketing tools, excellent communication and troubleshooting skills.
Ensemble Health Partners: Manages financial operations and technology for healthcare organizations.
5+ YOESenior executive with 5+ years leading enterprise-level client partnerships and revenue cycle operations in healthcare; executive presence with C-suite stakeholders; experience with governance, escalations, and leading senior teams; comfortable with ~75% travel.
Orlando Health: A private, non-profit network of healthcare and hospital facilities.
Performs continuous cardiac rhythm monitoring, telemetry lead placement, alarm management, and escalation to registered nurses; BLS and ECG competency required.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
Provide technical support for client inquiries, manage transactions to meet SLAs, document interactions, follow processes, update RAVE, and escalate issues as needed.