31 escalation manager jobs at 23 companies in Encinitas, CA
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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
1mo
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Insurance Unit Manager/Supervisor
Poway or San Diego
$78k-$133k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
1w
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct
1w
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Senior Account Manager - People Solutions
San Diego, California, United States
$80k-$105k/yr OnsiteFull Time
3+ YOE3+ years client services experience in brokerage/commercial insurance; bachelor\u0002s degree or equivalent; strong Microsoft Office skills; ability to analyze trends, resolve escalations, travel, and work outside business hours.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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Healthcare Assistant Security Manager - San Diego, CA
San Diego, California, United States
OnsiteFull Time
Requires security supervisor experience (including security guard/lead or law enforcement/military police supervisory background) and a Security Guard Card; duties include supervising staff, patrolling, de-escalation, incident response, and reporting.
22h
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Operations Lead, Walmart, Inc.
San Diego, California, United States
$120k-$155k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree required,5+ years operations/analytics/BI experience with 2+ years leadership; strong stakeholder communication, data analysis, process improvement, Salesforce experience, and ability to manage escalations for large enterprise accounts.
Salesforce
1w
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Mgr, Service Center • Masters PODs
Tempe or San Diego or Fort Mill
$67k-$111k/yr OnsiteFull Time
2+ YOE2+ MgmtLead a service center team (~13–15), coach and develop staff, manage performance and escalations; 2+ years team lead/manager experience; SIE and Series 7 required within 90 days; bachelor’s preferred or 6+ years related experience.
1mo
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Sr. Professional, Client Account Services
San Diego or Dallas
$74k-$100k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent; 4+ years mortgage industry experience and 5+ years in client-facing or account management roles. Strong onboarding, client engagement, UAT, escalation management, and mentoring skills.
1mo
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Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
9h
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Operations Expert, Aerospace & Defense (US)
United States or Carlsbad
$27-$40/hr RemoteFull Time
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.
Airspace Platform
2w
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Patient Service Representative
San Diego, California, United States
$24-$27/hr OnsiteFull Time
1+ YOEFront-office or call-center experience in healthcare, strong customer service, HIPAA knowledge, MS Office proficiency, ability to multitask, de-escalate, and manage patient registrations and scheduling.
Microsoft Office, MIM
2w
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Service Delivery Tier 2 Rep
Carlsbad or San Jose or San Francisco or New York City or United States
$63k-$118k/yr OnsiteFull Time
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, Workday and Microsoft Office proficiency; experience with escalated HR cases and regional lifecycle transactions.
Workday, Microsoft Office, ServiceNow
4d
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Director, Payroll
Vista, California, United States
$130k-$140k/yr OnsiteFull Time
8+ YOE8+ years payroll leadership, payroll bureau/UKG partner experience, hands-on UKG Ready expertise, deep payroll tax and compliance knowledge, ACH and year-end experience, team development and escalation management.
UKG Ready, MasterTax
1mo
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Target Security Specialist
Spring Valley, California, United States
$20/hr OnsitePart Time
High school diploma or equivalent, 18+ years old, ability to lift up to 40 lbs, effective communication, de-escalation and crowd management skills, ability to climb ladders and follow AP policies.
1mo
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Residential Associate (Full-time)
Chula Vista, California, United States
$23-$25/hr OnsiteFull Time
1+ YOESupervise and care for youth ages 12–17, implement schedules, prepare meals, conduct crisis intervention/de-escalation, manage medications, maintain cleanliness, and complete reports; requires 1 year related experience or equivalent education.
1w
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Behavior Aide
San Diego, California, United States
$20-$22/hr OnsiteFull Time
High school diploma required (college preferred). Experience with special needs students preferred. Must perform de-escalation/crisis management, physical assistance (lift up to 50 lbs), run short distances, and use a computer/tablet.
1w
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Consumer Relations Specialist
San Diego, California, United States
$57k-$77k/yr HybridFull Time
3+ YOE3+ years in escalated support or community management, high school diploma (BA preferred), exceptional written communication, calm under pressure, familiarity with consumer electronics lifecycles, experience with Salesforce Service Cloud, Microsoft Office and generative AI tools.
Salesforce Service Cloud, Microsoft Office, generative AI tools
1mo
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Target Security Specialist
Oceanside, California, United States
$21/hr OnsiteFull Time, Part Time
Must be 18+, high school diploma or equivalent, able to climb ladders and lift up to 40 lbs, comfortable with flexible hours (nights/weekends/holidays), able to use handheld scanners, video surveillance and case management systems, and perform de-escalation and incident response.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
2mo
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Customer Service Lead
San Diego or Los Angeles or Dallas
$26-$30/hr OnsiteFull Time
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
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