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40 escalation manager jobs at 29 companies in Temecula, CA

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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
TestEquity
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
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Insurance Unit Manager/Supervisor
Poway or San Diego
$78k-$133k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
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1w
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Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
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1w
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Manager of IT Service Desk
Boston or Wilmington or Las Vegas or Aliso Viejo
$100k-$120k/yr HybridFull Time
Great Gray
Great Gray: Provides trustee and administrative services for collective investment trusts.
Experience managing an IT service desk team; hands-on Microsoft 365, Entra ID/Azure AD, Jira Service Management, Cisco Meraki, Fortinet, and FortiClient experience; on-call escalation and vendor coordination skills.
Microsoft 365, Entra ID / Azure AD, Exchange Online, Teams, SharePoint, Intune, Jira Service Management, Cisco Meraki, Fortinet, FortiClient
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2w
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Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
The Baldwin Group
The Baldwin GroupNASDAQ: BWIN: Independent distributor of commercial and personal insurance and risk management.
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
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5d
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Assistant Manager ($29.52 - $35.19)
Irvine, California, United States
$30-$35/hr OnsiteFull Time
Irvine Company
Irvine Company: Developing and managing master-planned communities and commercial properties.
2+ YOEOversee community operations, supervise resident services, resolve escalations, ensure maintenance and SOP compliance; requires valid California driver’s license, vehicle insurance, 2+ years relevant experience preferred, Google Suite and CRM/ERP familiarity.
Google suite, Salesforce, RealPage, Coupa
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Sr. Manager, Customer Care
Santa Clara or San Francisco or Irvine
HybridFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
8+ YOE5+ Mgmt8+ years in customer service/operations,5+ years people leadership,solar industry experience,knowledge of residential solar financing,BA in business/operations or equivalent,ability to lead hybrid teams and handle escalations.
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Healthcare Assistant Security Manager - San Diego, CA
San Diego, California, United States
OnsiteFull Time
Blackstone Consulting, Inc.
Blackstone Consulting, Inc.: A minority-owned global service provider delivering security, facility maintenance, staffing, and related services.
Requires security supervisor experience (including security guard/lead or law enforcement/military police supervisory background) and a Security Guard Card; duties include supervising staff, patrolling, de-escalation, incident response, and reporting.
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Escalated Case Administration Manager
Irvine, California, United States
$90k-$121k/yr OnsiteFull Time
Kia America
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Service Supervisor – California
Costa Mesa, California, United States
$94k-$133k/yr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Microsoft Office, ERP
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2w
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Lead Managed Services
Irvine, California, United States
$80k-$100k/yr OnsiteFull Time
Meriplex
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ Mgmt5+ years IT support/managed services experience, 2+ years leading technical teams, strong incident/escalation management, stakeholder communication, and technical leadership skills.
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yr OnsiteFull Time
Rivian
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Sprinklr, Sprout Social, Khoros, X/Twitter, Reddit, LinkedIn, Instagram
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Sr Member Relations & Advocate Specialist
Tustin or Riverside
$88k-$132k/yr OnsiteFull Time
SchoolsFirst Federal Credit Union
SchoolsFirst Federal Credit Union: Provides financial banking and lending services to members.
5+ YOEManage complex member escalations, conduct investigations, apply de-escalation and conflict resolution, support high-risk member decisions, and provide subject matter guidance; requires Bachelors and 5+ years' relevant experience.
Microsoft Office, social media, OSINT
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2mo
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OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hr OnsiteFull Time
PATH
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
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3w
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Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Cheer Home Care
Cheer Home Care: Provides personalized in-home care and nursing services for seniors.
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
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Operations Specialist I, High-Tech (UK)
Carlsbad or Amsterdam or Frankfurt or Stockholm or London or Germany or Netherlands or United Kingdom
£31k-£39k/yr OnsiteFull Time
Airspace
Airspace: AI-powered logistics platform for time-critical freight delivery.
Set up time-sensitive orders, operate the Airspace Platform, navigate airline booking/tracking, provide proactive customer updates, escalate issues, and manage international documentation and airway bills.
Airspace Platform
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2mo
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Target Security Specialist
Irvine, California, United States
$20/hr OnsiteFull Time, Part Time
Target
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to climb ladders and lift/move up to 40 lbs, operate radios/handheld scanners and video surveillance, perform de-escalation and crowd management, and document incidents in case management systems.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
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3w
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Licensed Practical Nurse
Carlsbad, California, United States
$34-$40/hr OnsiteFull Time
SunCloud Health
SunCloud Health: Integrated treatment for mental health, addiction, and eating disorders.
Current LVN/LPN/LPT licensure, CPR/First Aid, proficiency with software and MARs, crisis management/de-escalation experience, valid driver\u0002s license, drug screen and background check required.
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Supervisor, Customer Relations
New Castle or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or France
$68k-$79k/yr OnsiteFull Time
Collectors
Collectors: Providing authentication and grading services for high-value collectibles.
Supervisory experience in customer relations or operations, strong cross-functional communication, Salesforce proficiency, ability to manage escalations and coach staff, and ability to lift up to 40 lbs. Onsite Tue–Sat 8:00–17:30.
Salesforce, PSA eBay Store, Ginza/AG tracking, Korber, WMS, Lightdash, Vault Admin, ProShip
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