37 escalation manager jobs at 22 companies in Eustis, FL
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Operational Account Manager - NAM
Orlando or Argentina
RemoteFull Time
WebBedsASX: WEB: Global B2B marketplace connecting travel suppliers and buyers.
3+ YOE3-5 years travel/customer service experience, account management, escalation handling, stakeholder management, project skills, advanced Microsoft Office, fluent English and Spanish, availability to travel.
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
2+ YOE2+ Mgmt2+ years manager experience (retail preferred), proven sales and operational results, ability to hire/develop/coach staff, strong communication and de-escalation skills, customer-focused selling, available for varied shifts including evenings, weekends, and holidays.
AdventHealth: Non-profit health care system providing hospital and medical services.
1+ YOE1+ MgmtBachelor's required (Master's preferred). 1+ years leadership and care management experience, formal de-escalation training within 90 days; ACM/CCM preferred; knowledge of discharge planning and regulatory compliance.
Chicago or Denver or Westlake or Menlo Park or New York City or Bellevue or Washington or Lake Mary or Clearwater or Gainesville
$116k-$136k/yrHybridFull Time
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
4+ Mgmt4+ years customer care management experience; escalations and complaints management; strong analytical, planning, and decision-making skills; Bachelor's degree; must hold Series 7, 63, and 24 (9/10 accepted in lieu of 24); Series 66 and 3 required within 180 days.
Allied Universal: Global security and facility services provider protecting people and property.
3+ YOEHigh school diploma or equivalent; 3+ years professional experience (security, law enforcement or military required); valid state guard license required; background check and drug test; strong communication, coaching, and de-escalation skills; 24/7 availability for emergencies.
220 Licensed Insurance Sales Store Manager (SIGN ON BONUS)
DeLand, Florida, United States
$18-$21/hrOnsiteFull Time
Confie: Provides personal and commercial insurance through nationwide retail offices.
Lead and coach retail insurance sales teams, meet sales targets, handle escalated customer issues; personal lines or P&C license preferred; college degree or equivalent; prior people leadership experience required.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Allied Universal: Global provider of physical security and facility management services.
2+ YOEHigh school diploma or equivalent, minimum 2 years experience (traffic management or customer service preferred), ability to obtain Airport Authority credential, strong communication and de-escalation skills.
Allied Universal: Provides professional security, janitorial, and facility management services.
2+ YOEHigh school diploma or equivalent; ability to obtain an Airport Authority Credential; minimum 2 years verifiable experience (traffic management or customer service preferred); strong interpersonal, de-escalation, and reporting skills.
Raleigh or Lexington or Greensburg or Indianapolis or Atlanta or Richmond or Tysons Corner or Fort Lauderdale or Aiken or Elgin or Denver or Orlando or Charlotte or Greenville or Coral Gables or Jeffersonville or Alpharetta or Tampa or Nashville or Cincinnati or Louisville or Augusta or Chicago
$18-$28/hrHybridFull Time
Cherry Bekaert: Provides accounting, tax, and business advisory services to organizations.
1+ YOEHigh school diploma, 1+ year collections/accounts receivable experience in professional services, ability to manage AR portfolio, document client interactions, send statements, research payments, and escalate issues.
Polk County Public Schools: Operates public K-12 schools in Polk County, Florida.
3+ YOEBachelor's degree and valid Florida Professional Certificate required; 3–5 years successful classroom teaching experience; knowledge of behavior management, MTSS, data analysis, de-escalation, and delivering teacher professional development; bilingual preferred.
Marion County Public Schools: Public school district providing K-12 education in Florida.
High school diploma or equivalent required; assist students with disabilities including feeding, toileting, mobility, behavior management, and use of assistive technology; complete district de-escalation certification and training for medical procedures; capable of heavy lifting and physical tasks.
Shared Service Front Office Specialist (HR Shared Services)
Orlando, Florida, United States
$67k-$115k/yrHybridFull Time
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOE3+ years in HR Shared Services or HR operations, experience managing complex HR cases and escalations, intermediate-advanced Microsoft Excel, HR systems familiarity (Workday preferred), strong stakeholder and analytical skills, authorized to work in the US without sponsorship.
SALT Outreach: Provides mobile outreach, case management, and services to homeless populations.
Lead outreach services, train and coach outreach staff and volunteers, perform crisis intervention and de-escalation, maintain records, and collaborate with community partners.
United States or Allen or Cincinnati or Chicago or Las Vegas or Denver or Orlando or Charlotte or Dallas or Cleveland or San Antonio or Jacksonville or San Diego or Houston or Seattle or New York or Lisle or Austin or Tampa
$139k-$182k/yrRemoteFull Time
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
7+ YOE7+ years managing or developing operational leaders in elevator/escalator installation or modernization; bachelor’s in business/engineering/operations or 7 years equivalent; experience delivering training preferred; safety/regulatory knowledge; ability to analyze operational and financial data; willingness to travel up to 75%+.
Coalition for the Homeless of Central Florida: Provides shelter and support to end homelessness in Central Florida.
High school diploma/GED, leadership experience, ability to supervise staff, de-escalate crises, perform light physical tasks, and use Microsoft Office; willingness to work flexible hours.
Microsoft Word, Microsoft Excel, Outlook Express, Microsoft Office